“I’ve been really happy with my insurance company — honestly, they make everything so much easier than I expected. The whole process is super easy to navigate, whether you’re looking up your policy,... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’m really happy with this insurance. The whole process was simple and easy to understand, and the team was very helpful and responsive whenever I had questions. It gives me peace of mind knowing I’m... Voir plus
L'entreprise a répondu
The person who called me was most persistent with a service mind and business driven. The admin fee compared to the actual cost of the insurance policy is far too high particularly as we live in a dig... Voir plus
L'entreprise a répondu
I had a glitch in applying for renewal of my insurance policy. My enquiry was meet with a highly courteous & prompt response. Thank you kindly.
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- Compagnie d'assurance aux entreprises
- Agence d'assurance
- Compagnie d'assurance personnelle
Écrit par l'entreprise
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Coordonnées de contact
Level 2, 696 Bourke Street, 3000, Melbourne, Australie
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Excellent
2 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Service was great fast and efficient
Service was great fast and efficient, very happy with it
Thank you
29 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de insurance.com.au
Hi Sudhir,
We are glad you had a simple experience with insurance.com.au, we aim to make the process quick and simple. Thank you for your review.
Réponse de insurance.com.au
Hi Julia, Thank you for your review. We are glad you had a great experience with insurance.com.au.
Réponse de insurance.com.au
Hi Sonam, Thank you for the great review. We are glad you like the insurance.com.au service.
My gratitude towards insurance.com.au
I would like to acknowledge and thank you for the guidance I received throughout the process of arranging my insurance policy. Your courtesy and professionalism, particularly in addressing my requests and clarifying aspects of the policy related to my professional activities, were greatly appreciated.
I would also like to note that when I requested the inclusion of a specific aspect of my activity, it was added exactly as requested. I am very grateful for your attention to detail and responsiveness.
This support gave me confidence in the validity of the policy and reassurance in its suitability for my needs. I am extremely satisfied with both the service provided and the insurance coverage.
23 avril 2026
Réponse de insurance.com.au
Hi Andrea, we appreciate you sharing such detailed feedback. It’s wonderful to hear our team could support you with patience and that your policy was set up exactly as needed.
Helping our clients feel confident and reassured in their cover is very important to us, so it’s great to know this has been your experience.
Thank you again for your trust and kind words.
I had no transaction with you
I had no transaction with you. I only renewed my policy.
Thank you
23 avril 2026
Réponse de insurance.com.au
Hi Ilma, Thank you for your feedback. At insurance.com.au, we aim to make renewals simple, so we’re glad to hear yours was completed successfully.
Speaking to a person who spent time…
Speaking to a person who spent time with me, guiding me in the process of renewing my insurance.
22 avril 2026
Réponse de insurance.com.au
Hi Toni, Thanks for your review! It’s great to hear Winalyn was able to guide you step by step and make the process easier.
Excellent customer service
Excellent customer service, easy prompt process, competitive market fee.
29 avril 2026
Réponse de insurance.com.au
Hi there, Thank you for your review. At insurance.com.au, we aim to deliver excellent service with a simple and efficient process at a competitive price, so it’s great to hear this reflected in your experience.
Réponse de insurance.com.au
Hi Stuart, Thank you for your feedback. We’re glad to hear you experienced a professional and positive interaction with Jane.
I could speak to a real person (not AI)…
I could speak to a real person (not AI) and she assisted me with the entire process.
29 avril 2026
Réponse de insurance.com.au
Hi Rad, Thank you for your review. At insurance.com.au, we aim to provide helpful and supportive service, so it’s great to hear Jona delivered this for you
I had a glitch in applying for renewal…
I had a glitch in applying for renewal of my insurance policy. My enquiry was meet with a highly courteous & prompt response. Thank you kindly.
24 avril 2026
Réponse de insurance.com.au
Hi Gordana, Thank you for your feedback. We’re sorry to hear you experienced a glitch, but we’re glad Hillary was able to assist you promptly and courteously.
Réponse de insurance.com.au
Hi Anne, Thank you for your feedback. We are delighted to hear that Jane provided you with kindness and support throughout the renewal process.
Réponse de insurance.com.au
HI Shufen, Thank you for your feedback. At insurance.com.au, we aim to support businesses with simple and effective solutions, so it’s great to hear this was your experience.
Helpful members with friendly attitude…
Helpful members with friendly attitude and ease of online platform for renewing the policy
19 avril 2026
Réponse de insurance.com.au
Hi there, we appreciate your feedback. It’s wonderful to know our team provided friendly support and that the online renewal process was smooth and easy.
Réponse de insurance.com.au
Hi Erandi, Thank you for the feedback, I’m glad to hear that Wendel was able to help you through the process.
Réponse de insurance.com.au
Hi there, Thank you for the review. At insurance.com.au, we aim to deliver a quick and easy process, so we are glad that was reflected in your experience.
Réponse de insurance.com.au
Hi Jane, Thank you for your feedback. We’re delighted to hear you found the process quick and easy, and that the pricing was competitive. We really appreciate your recommendation.
Réponse de insurance.com.au
Hi Ishma, Thank you for your review. At insurance.com.au, we aim to provide responsive support with minimal wait times, so it’s great to hear this was your experience.
Prompt responses to claims
23 avril 2026
Réponse de insurance.com.au
Hi Nitsuga,
Thank you for the review. We’re pleased to hear you received prompt responses when it mattered most.
Quick
Quick, easy and efficient. Really good interaction with supportive responses got everything done.
23 avril 2026
Réponse de insurance.com.au
HI JS, Thanks so much for your kind feedback! We’re glad to hear you found the process quick, easy, and efficient, and that Charie was able to support you every step of the way.
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