I made a mistake on my initial online policy, and to be honest I was confused by the trading name as opposed to insured name. When I called insurance.com.au they were very helpful so I was pleased
L'entreprise a répondu
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Lisez les avis des autres
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
L'entreprise a répondu
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Voir plus
L'entreprise a répondu
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- Compagnie d'assurance aux entreprises
- Agence d'assurance
- Compagnie d'assurance personnelle
Écrit par l'entreprise
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Coordonnées de contact
Level 2, 696 Bourke Street, 3000, Melbourne, Australie
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Good customer service
Process had a quirk with an unclear email however the customer service was excellent.
30 août 2026
Réponse de insurance.com.au
Hi there,
Thank you for your review. We're glad our team was able to provide the support you needed. We appreciate your feedback on the email, as we are always looking for ways to make our communication clearer.
Réponse de insurance.com.au
Hi Lisa, Thank you for your kind feedback. We're pleased to hear you found our team easy and professional to deal with. We appreciate your support.
Renewal reminders
Renewal reminders, easy quotation process, payment process and delivery of renewal notice.
Thank you
26 août 2026
Réponse de insurance.com.au
Hi Irfan, Thank you for your feedback. We're pleased to hear you found the renewal process easy from start to finish. We appreciate your continued support of insurance.com.au.
Réponse de insurance.com.au
Hi there,
Thank you for the review. We are glad you had a great experience with insurance.com.au.
The representative was wonderful and…
The representative was wonderful and helpful in every way.
27 août 2026
Réponse de insurance.com.au
Hi Juliann,
Thank you for your great review. We are glad to hear you had a positive experience with our team at insurance.com.au.
Réponse de insurance.com.au
Hi Ash,
Thank you for the great review. We are glad you had a quick experience with insurance.com.au.
Easy to deal with knew what cover I…
Easy to deal with knew what cover I needed for my business
26 août 2026
Réponse de insurance.com.au
Hi Rick,
Thank you for the great review. We are glad that you had an easy experience with insurance.com.au.
Réponse de insurance.com.au
Hi Dm,
Thank you for your feedback! We’re glad to hear you appreciated our follow-up and the support from our team.
Efficient and good coverage.
It's efficient and offers good insurance cover for psychologists.
26 août 2026
Réponse de insurance.com.au
Hi there,
Thank you for the review. We’re glad to hear you found our service efficient and that you’re happy with the coverage provided.
Réponse de insurance.com.au
Hi Natasha, Thanks for your kind feedback! We're pleased to hear we were able to make the changes to your insurance quickly and efficiently. We appreciate you taking the time to share your experience.
Renewing the insurance was fast
Renewing the insurance was fast, clear and hassle-free. The entire process took less than 10 minutes online, and managing payment was seamless.
25 août 2026
Réponse de insurance.com.au
Hi Jiu, Thank you for your kind feedback. It's great to hear your renewal was quick and easy from start to finish. We appreciate your continued support.
Réponse de insurance.com.au
Hi Paul, Thank you for your feedback. We're pleased to hear you found the online application concise and easy to use. Making insurance simple is exactly what we aim for.
easy to navigate
24 août 2026
Réponse de insurance.com.au
Hi Bruce, Thank you for your feedback. We're pleased to hear you found the process easy to navigate.
Simple and easy process to arrange…
Simple and easy process to arrange insurance for my meditation and mindfulness business.
17 août 2026
Réponse de insurance.com.au
Hi Jose, Thank you for your kind feedback. We're pleased to hear we could make the process of arranging cover for your business simple and straightforward. We appreciate you choosing insurance.com.au.
A simple straightforward and easy…
A simple straightforward and easy process to organise insurance.
24 août 2026
Réponse de insurance.com.au
Hi there,
Thank you for your review. We aim to make organising insurance as simple as possible, so it's great to hear you found the process easy and straightforward.
Réponse de insurance.com.au
Hi Vanessa,
Thank you for your kind review. We're glad you found the online process straightforward and were happy with the value of your cover.
Simple to understand
Simple to understand
Straightforward
Helpful with questions asked and answered
23 août 2026
Réponse de insurance.com.au
Hi Samantha, Thank you for your review. We're glad you found everything simple to understand and that our team was able to answer your questions clearly.
the solution is good for the service
18 août 2026
Réponse de insurance.com.au
Hi Sam,
Thank you for the review. We're glad to hear you found the solution a good fit for the service you needed.
Réponse de insurance.com.au
Hi Natemanee,
Thank you for the great review. We are glad you had a quick and easy experience with insurance.com.au.
Brilliant Service!
Brilliant Service!
Everything was straight forward & nothing was too much trouble!
Thanks
19 août 2026
Réponse de insurance.com.au
Hi Thidarat,
Thank you for the wonderful review. We are glad you had a brilliant experience with insurance.com.au.
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