The process of obtaining a quote was straightforward. Our specific needs were considered.The battery and solar panels look good and the installation went ahead with no problems. All staff are helpful... Voir plus
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I got many solar quotes and met some scammers. Finally, I chose InstaGroup. It was the best decision. They are the most reliable service I have ever found. All the staff members are friendly and ver... Voir plus
My mother had solar panels and a battery installed at her home, and was absolutely delighted with the entire process. She said the man she dealt with (Jack) during the process was very helpful, the te... Voir plus
My survey was carried out by chartered Surveyor Mr Garry Low ,very pleasant experienced man,carried out his work very thuraly and explained everything as we went along,Garry told me he was more tha... Voir plus
À propos de l'entreprise
- Fournisseur d'énergie
- aussi dans
- Entrepreneur spécialisé dans l'isolation
- Fournisseur d'équipements d'énergie solaire
- Fournisseur d'isolant
- Société d'énergie solaire
Écrit par l'entreprise
InstaGroup are a market leading supplier and installer of solar, insulation and flooring solutions. With the UK’s longest-running and largest installer network; we are leading the drive to net-zero, putting people at the heart of what we do. We provide energy saving solutions through national funding schemes and for able to pay customers, helping them reduce their energy bills throughout the home. From no-obligation survey and expert energy-saving recommendations to professional installation and customer aftercare, our aim is to deliver a quality service. We’re approved and accredited by professional trade bodies and certification agencies including BBA and CHAS. Our workmanship is guaranteed, and we offer product warranties of up to 25 years.
Coordonnées de contact
Insta House, Hogwood Business Park, Ivanhoe Road, RG40 4PZ, Finchampstead, Royaume-Uni
- 0800 023 2944
- sales@instagroup.co.uk
- www.instagroup.co.uk
4,4
Excellent
114 avis
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Boiler installed Late 2015
Boiler installed Late 2015, left my house in absolute ruin - the result was a full review and full settlement via the Ombudsman against Instagroup - once Gas Safety had also determined against Energycare - for a full installation was required - uncapped gas pipes, fouled stop cock - unearthed - unsheathed pipes - 'unrealistic' test results - to name a few - nevertheless Energycare decided to persue the matter via the courts with the full agreement from their puppet masters Instagroup who between them contrived a plausible witness statement failing to declare a conflict of interest. Their claim was finally dismissed February 2018. This is a particularly nasty business who endeavour to bully their clients -best avoided.
4 mars 2018
Avis spontané
Réponse de InstaGroup
InstaGroup did not install the boiler for Mr Whiting, the installation was undertaken by a completely independent company EnergyCare.
InstaGroup's relationship was a provider of Green Deal finance for Mr Whiting which did not proceed due to the issues with the boiler installation at the time.
Instagroup - good experience and great service
Instagroup did a great job in putting insulation in my loft.
They were very professional from start to finish, from the initial inspection and quote to the final completion.
22 février 2018
Avis spontané
Réponse de InstaGroup
Dear Mrs McSweeney,
Thank you very much for your kind words regarding your experience with InstaGroup.
Kind regards
My only criticism is that despite the…
My only criticism is that despite the crew brushing and washing down the patio and area surrounding the house, there was a fair amount of residual brick dust from the cavity wall insulation on surfaces. This could have been cleaned off more thoroughly in my opinion. I was asked if I had a hose - which I don't - so they used a watering can. If the crew have their own generator, could they not have some automatic water pump to assist with cleaning up?
21 février 2018
Avis spontané
Réponse de InstaGroup
Dear Mrs Miller,
Firstly, please let us apologise for leaving your property to an unsatisfactory standard.
Currently our crews aren't issued with pressure cleaners due to the proximity of the electrical components on our cavity wall machinery, this is why our installers rely on customers having a hose or in some cases a watering can to clean up after the insulation has been installed.
However, we will take your comments on board and look into a more effective solution for the clean up process.
Kind regards,
InstaGroup
Excellent service
Excellent service from beginning to end. Quote for loft insurance was quick to organise, and the two installers were very courteous and efficient. Would recommend
27 janvier 2018
Avis spontané
Cavity insulation fill.
Very professional company, prompt and polite Engineer, explained clearly the work in hand, so tidy you would not know they had been here. Would not hesitate to use again.
20 janvier 2018
Avis spontané
Very happy
Very happy. Reliable and good quality work. Polite and clean workmen. Would be happy to recommend.
19 janvier 2018
Avis spontané
Quick and efficient service
2 décembre 2017
Avis spontané
Team arrived on time and did the
Team arrived on time and did the. Work very quickly with no problems
1 décembre 2017
Avis spontané
Loft insulation at 20 Cripley Road
I was happy with the work he did and he was a pleasant person to deal with.
17 novembre 2017
Avis spontané
Not only did Insta Group provide …
Not only did Insta Group provide quality service from survey to install (of glazing and external wall insulation in our case), they also identified several areas where another company had missed out parts of the cavity walls when these were insulated - and re-filled those wall sections for us at no extra cost. I would be happy to recommend them to anyone looking for a neat, efficient, value for money insulation job.
8 novembre 2017
Avis spontané
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