InterBay Avis 

I had a new enquiry for a client who has a mix use (commercial & residential) large portfolio who is looking to refinance. I initially called Simon to see if this would be a potential for Interbay. Si was very helpful and gave me confidence that they could help.

I have always found Simon to be really responsive and knowledgeable.

Worked with the team & the amazing Simon Ward for a number of years now!
Great lender, knowledgeable BDM & all the staff are extremely helpful.

Having worked collaboratively in tandem with both Interbay and our Specialist Finance Account Manager, Simon Ward, the value they present not only to The Buy to Let Broker, but crucially to our landlords, is considerable and unique in our sphere of lending.

This collaborative, commercial approach, helps our specialist advisers establish clarity early on any particular deal to exactly where Interbay’s appetite lies, and has ensured that we have been able to introduce much greater volume of clients to Interbay this last 12 months.

With competitive rates in tandem with the flexibility that was perhaps traditionally not considered available in commercial asset lending, our specialist advisory team are also privileged to enjoy industry leading service.

We really have found it incredibly enthusing that Interbay and Simon Ward are striving to keep evolving their proposition, and to help support brokerages, landlords, (and the wider PRS), in what has been a challenging economic vista.

As a Broker, Interbay are a fantastic lender for my clients. Quick decisions, reliable information and competitive rates. Absolutely love Interbay for my commercial finance clients! Simon my BDM is always on hand to assist and talk through cases :)

I have worked with InterBay for many years, primarily through our BDM, Simon Ward. Simon consistently provides great service, is always responsive, and goes the extra mile when additional support is needed. His commitment and professionalism make working with InterBay a positive experience.

Mohinder Palmer and the whole Interbay team were great in a recent deal for me. Quick and efficient as always!

I've been fortunate to work with Interbay for many years, and the service and support I receive have always been excellent. Interbay has a fantastic team and continues to offer great products. A recent completion for one of our valued customers was yet another reminder of the strong relationship we have with OSB.

Thanks,
Jules

Fantastic works from the team as ever.

Adrian & Marc are the best in the business.

The team are very experienced, and there is good communication. Thanks Mo for your dedication.

great team as always - worked together to get the deal over the line

I have dealt with InterBay personally for over a decade, I have found them to be proactive, helpful and flexible. They have funded dozens of properties for me where other lenders have not

Good common sense approach to commercial lending,and continued progress report

I have been working with InterBay for many years and their process is by far the slickest when it comes to commercial lenders, with often the most favourable rates. I often receive DIP's the same day and Mo Parmar is always on hand for any emergencies. We deal direct with Underwriters and there is no hiding when it comes to obtaining direct contact with decision makers.

Top class service from BDM Simon Ward, a case that had been looking like a decline all day was saved by Simon's persistence and help.
Fully recommend

As a broker I find Interbay are very competitive in their rates and fees. The staff are very Knowledgeable and eager to get the case across the line. If the client has what is needed then no issues at all have done cases from as little as £100,000 to £5,000,000 and all gone through. Knowledge is key. BDMs are very helpful and are listened to.

Another completion from a very happy select partner. Always get constant and helpful updates on how things are progressing and where things are at. Great service from the whole team.

We had a really complicated commercial transaction, after agreeing the case, the offer was issued quickly and the legal paperwork dealt with professionally by all parties. Mo was always on hand to ask questions and chase the case internally which was a massive help.

excellent service and very good support for Charlotte Parker and her team to complete the transaction

Just want to add this here. We'd 29th January 2025. For over 10 days we have been asking them for a final statement to pay up our morgage with them. They are trying to delay us so we hit penalties. Either way pay up early hit a early payment penalty pay up 1 day late hit another penalty. We have a vey small window and they won't give us correct settlement cost. They keep adding charges when none should be charged.

Response times from the Steam age. Misleading and dishonest misinformation provided with a complaints dept that hides behind the bank being unregulated. In todays modern need to customer gratification, Interbay has forgotten or probably never know how to deal with a customer