Jadrolinija Avis 

Good Ferry, bit old sometimes but absolutely OK.
We've done 6 ferry's with Jardolinija in Kroatië. Ticket/info offices available. We've booked also tickets for catamaran; due to storm no catamaran ferry possible. Corporate Rule from Jardolinija is that with a catamaran ferry you can enter every other ferry from Jardolinija. Nice service!

Awful experience, not sure why the ministry for tourism isn't sorting this out. There are clowns working at the docks and the booking system is redundant as it's chaos when you arrive at the port. For such a busy service, it really needs competent people to be working behind the scenes and then some decent people working at the port.

We booked a ferry from Supetar to Split and arrived 1 hour and 15 minutes before our scheduled departure. The queue was overwhelming, and the entire process felt disorganized. When we inquired about the delay, the staff responded rudely, yelling at us in Croatian and refusing to listen. To make matters worse, the ferry was overbooked, and we were forced to wait for the next one. It's frustrating that they require you to choose a time slot when booking, yet we still had to wait 2 hours and 30 minutes.

tratta Ragusa - Bari. Nave pulitissima ed è scorso tutto regolarmente. Abbiamo solo fatto un'ora di ritardo all'arrivo ma sarà dovuto a condizioni atmosferiche.
Per il Check-in ci si può recare allo sportello anche il giorno prima. Imbarco e sbarco nessun problema. Costi sulla nave in linea coi traghetti per Sardegna ma nemmeno spropositati.

Extrem unfreundliches Personal am Schalter! Sonst war es in Ordnung

Verspätung ist normal.
Dreckskabine.
Schimmel um das Waschbecken.
Wasser nur lauwarm.
Toilette wackelt auf dem Fußboden.
Der große Kleiderschrank hat keine Bügel drin.
Die Federn kommen aus der Matratze am Kopfende heraus.
So eine kleine Leistung für so viel Geld grenzt schon an Betrug. Fahrstrecke Zadar Ancona.

Da evitare se possibile. Tratta Spalato Ancona su vecchia nave Marko Polo, carico e scarico veicoli totalmente disorganizzato ci abbiamo messo più di 1 ora per scendere. Se dovete prenderla per forza, portate acqua e cibo, a bordo è carissimo.

Da evitare se possibile. Non esiste una logica di imbarco. Compri un biglietto per un'orario preciso e questo non è comunque garantito (c'é scritto in croato, in piccolo nella prima pagina del sito si ma nessun disclaimer o nessun avviso sul biglietto acquistato). Ti devi presentare 2 ore prima dell'imbarco per essere sicuro di salire a bordo con la macchina. Nessuna logica nell'imbarco: chi è primo in fila spesso sale dopo perché gli ultimi vengono caricati per primi. Il personale è di una maleducazione disarmante. Chiedendo gentilmente di essere imbarcati il più possibile vicino all'uscita (essendo comunque arrivati per primi in fila) ci hanno risposto che o andavamo con la macchina ai piani alti o potevamo tornare indietro e abbandonare il traghetto, nonostante avessimo spiegato loro che in questo modo avremmo perso la successiva coincidenza. Sembra che questa maleducazione riversi principalmente sugli italiani, in maniera anche abbastanza diffusa tra le varie attività commerciali croate. Si ha quasi la sensazione che le persone ce l'abbiano con te personalmente, facendoti spesso sentire a disagio. Peccato per quelle poche persone oneste che si incontrano ognitanto. La nave è fatiscente e sembra che tutto sia fermo a 50anni fa. Non parliamo dei costanti ritardi e dell'assenza totale di assistenza.
Compagnia imbarazzante

Moram se zahvali radnicama Jadrolinija koje rade na odjelu za rezervacije karata za Jadroliniju, mislim da se zove Slavica i Ira Jako ljubazne rijesile moju situaziju i problem za 10 minuta, hvala ,radi se o trajektu Ancona Zadar

Extrem unfreundlicher Kundenservice am Telefon. Ich könnte eine Fährverbindung nicht online buchen, bin immer wieder raus geflogen. Habe angerufen und die unfreundliche Frau hat nur gesagt, ich soll es online machen, sie könne mir nicht helfen....in völlig genervten Ton.

Preiszusammensetzung reine Abzocke. Fähre Merag-Valbiska auf der hinfahrt wurde einfach die angaben meiner Beifahrerin misachtet und die nächste grösse ausgewählt mach sofort 7 euro mehr .

schaut hierzu die Jadrolinja website preisliste

ist Maße:
Maße KFZ 4,88m 13,80€
Maße Wohnwagen 6,20m 28,14€
2 Erwachsene je 4,25€ 8,50€
summe 50,44€

bezahlt haben wir
kfz länger 5 meter 24,69€
Wohnwagen 7- meter 35,17€
2 Erw 8,50€
Summe 68,36€

auf der Rückfahrt war ich alleine

Bezahlt habe ich trotz Frage und diskutieren mit der Person im Schalter.
KFZ 5meter und Länger 24,69€
Wohnwagen 5-7 meter 28,14€
1 Erwachsene aber 2 verrechnet 8,50€
summe 61,33€

zuviel bezahlt bei der Hinfahrt 17,92€
zuviel bezahlt bei der Rückfahrt 19,39€
gesamt 37,31€ zuviel

man rechne dies mal geschätzt pro fahrt am tag bei ca 500 Autos,Wohnmobile,Wohnwagen...

Aussage,KFZ und Wohnwagen immer gleiche Preis....Frechheit...wozu gibt es hier eine Preisliste wenn sie die Preise machen wie sie wollen??!!

Kroatien entwickelt sich zu einem 2.Frankreich...alles teurer machen wenn Touris kommen und Abzocken

We were on the 8th of July 11:00 ferry from Dubrovnik to Bary. Boat was moving slow from the beginning. Few passengers, restaurant closed, self service open but very poor food, prices sky high. No public announcement of delay, reception said company did not want to. Bar attendant volunteered that docking place was taken by cruise ship, hence delay. At Bari no sign of cruise ship having left, key not usable for cruise ship.
We arrived over 2 hours late. This f-ed up our travel schedule and left us no option but to take an expensive hotel.
Company did not point out the rights of passengers as they should under European law. Will request compensation.

0 Sterne wären angemessen - Fähre von Merag nach Valbiska, Fähre Kornati:
Zufahrt auf die Fähre wurde wegen einer Überlange von angeblich 6 Zentimetern Augenmaß verweigert, mit der Aufforderung sich wieder ganz hinten in der Schlange anzustellen und mehrere Stunden zu warten. Grund dafür: Unfähiges Personal, welches subjektiv entscheidet ob man auf die Fähre kommt. Keine Kompromissbereitschaft, an Inkompetenz und Einbildung nicht zu übertreffen. So geht man nicht mit Touristen um!!!!!! Personalschulungen wären langsam angebracht! Fahrzeuge mit einheimischen Kennzeichen werden durchgewunken und die Touristen werden als Idioten dargestellt.

Bought 2x worst smoothies we tried in our lives for 27 euros (+3pastries). Tastes like water with three pieces of fruit in 300ml cup. Dark haired girl that works on Split-Supetar cafe didn’t close the lid properly so the worst smoothie ever went all over me, hat, bag, white shirt, when I came to her and said the lid wasn’t closed and can I get a napkins she gave me side eye and gave 3 napkins, had to ask three Times for more to clean your floors and chairs until she turned to me all mad and grabbed all the napkins in the box and pushed it to me. Woah :D In Such situations please refund or say Sorry at least, horrible prices and customer support

Die wissen ganz genau wann und wo größere Fähren benötigt werden, aber trotzdem fährt auf der Linie Porozina-Brestova nicht die größere sondern kleinere Fähre und Wartezeit ist 3 Stunden oder mehr. Das wissen die Herrschaften ganz genau, aber tun trotzdem nichts. So nicht!

Really rude staff member who I assume was the captain as he called it “my ship”. We dragged our bags up the gangway at the rear of the ship 25 minutes prior to departure time. Next thing we are being yelled at and told to get off “my ship”. I said well “thanks for being so nice about it” and dragged our bags back down the gangway on to the wharf. The “captain” then comes out and in an aggressive manner says why did you enter. I explained that there was no one on the wharf, no rope across the entrance to the gangway and no sign of any type saying don’t enter. So in exactly the same way as we had entered the ship one week earlier in Split, walked up the gangway and then entered the ship. He then said we may enter so, no more than 2 minutes after being ordered off the ship we were permitted to enter so we dragged the bags back up. Not great considering I have a disability.
Some lessons in customer relations wouldn’t go astray.

Edit: unless the ship operates on AI he wasn’t the Captain as we have now left Vis and Mr Aggro was wandering around the deck. Other passengers approached us to see if we were ok and can substantiate the way we were treated.

We would like to thank the boarding crew of the Marco Polo, for their patience and help with our boarding; we have a large motorhome and we tow a small car on an a-frame; all vehicles must reverse onto the ferry, but we can’t do it with the a-frame; the crew let us unhitch the car and reverse the motorhome and car separately; we were so grateful that there was no fuss or negative attitudes
We highly recommend the whole experience; clean ferry, clean comfortable cabin and en-suite; good food

Die Angestellten auf der Fähre waren alle sehr freundlich und hilfsbereit.
Wir haben uns sehr aufgehoben gefühlt.
Die Besucher auf der Fähre waren manchmal sehr unangenehm.
Überfahrt auf Rab/Krk/Cres, alles kein Problem.
Wir möchten am liebsten nach Kroatien Auswandern. Kein Vergleich zu Deutschland.
Menschen alle sehr freundlich und wohlgesonnen zu uns gewesen.

Tutta la vita passata su traghetti
Jadrolinja.sempre perfetti e accomodante.un grazie a tutti per le bellissime vacanze

Scary expensive and too big differences in prices in period of 7 days! Crazy!