For the second time, your website homepage promised 'next day delivery', and your product pages promised '3-5 working days'. Yet two days after I placed the order, I got a generic email to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Voir plus
L'entreprise a répondu
Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Voir plus
L'entreprise a répondu
I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
Coordonnées de contact
The Old Mill, High Church Street, NG7 7JA, Nottingham, Royaume-Uni
- 03332 400 888
- support@jigsaw24.com
- www.jigsaw24.com
3,9
Bien
543 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
useless delivery
This is a complaint about the non-delivery of my item.
I got a phone call to say driver had missed me as I was not home. So now I have to pick up my purchase at some unspecified future date.
I was home and could see that no delivery arrived.
Please choose a more reliable (and honest) delivery company
10 mars 2026
Avis spontané
Réponse de Jigsaw24
Hi Mike, we’re sorry to hear about your experience with the non-delivery of your order. While deliveries are carried out by our courier partners, we still want every order to arrive smoothly and we take feedback like this seriously.
Unfortunately we’re not able to identify your order from this review alone, but we’d really like the opportunity to look into what happened. Please could you contact us at CustomerSupport@Jigsaw24.com with your name and order details so our team can investigate further and work with the courier to resolve this for you? Thank you.
Spam. Spam. And more Spam.
Literally don't even know what they do. I do know that in the past 8 months, they've spammed me with more than 28 emails, despite constantly unsubscribing.
Just constant, constant emails. Never signed up to their maillist, and the footer of the spam emails never have any information about how I was supposed to have joined it, and I've never bought from them.
Can't stand having my inbox filled with emails I never asked for - awful.
9 mars 2026
Avis spontané
Réponse de Jigsaw24
Hi Gio, we’re sorry to hear about this. We understand how frustrating this situation must have been and it’s certainly not the experience we want anyone to have.
We’d like to get to the bottom of what’s happened and make sure this is resolved for you. If you're able to, could you please email us at Marketing@Jigsaw24.com with the email address that’s receiving these comms so our team can investigate and stop this happening? Thank you.
The system was easy to order from
The system was easy to order from, and everything arrived quickly with regular updates on the process/delivery, etc.
17 février 2026
Réponse de Jigsaw24
Thanks for the review, Alastair. Glad you had a good experience ordering from us!
Very disappointed by their service
Very disappointed by their online service. Ordered an ‘In Stock’ item via their website. I called for ETA on delivery and was told the item wasn’t in stock but on backorder. Now my payments are pending in my account and can take up to a week to retrieve. This is unacceptable and was even told Jigsaw24 have had this issue many times before. Seems like a cover just to get sales but terrible services. Use the service with caution.
20 février 2026
Avis spontané
Réponse de Jigsaw24
Hi Simon, we’re sorry to hear that you’ve been disappointed with our service. We completely understand how frustrating this experience must have been, and it’s not the level of service we aim to provide.
Our Customer Support team have asked if you could please reach out to them at CustomerSupport@Jigsaw24.com as we’d like the opportunity to look into this properly and put things right. If you’re happy to, please contact them with your order details, and we’ll make sure this is investigated as a priority.
Réponse de Jigsaw24
Thanks for the review. We're really pleased you were happy with the service and we look forward to working with you again.
Software code arrived quickly and all…
Software code arrived quickly and all worked. What more can I say?
12 janvier 2026
Réponse de Jigsaw24
Thank you, Graham. We’re glad you were satisfied with our service!
Excellent sales with great…
Excellent sales with great communication from staff, from pricing quotes, to ordering and speed of delivery I could not fault my experience.
3 février 2026
Réponse de Jigsaw24
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team and service. We look forward to assisting you again in the future.
All round excellent.
Efficient, Excellent price, informative about shipping arrangements, delivered as promised and well packed. Many thanks.
30 janvier 2026
Réponse de Jigsaw24
Thanks for the fantastic feedback, Simon. We’re glad everything met your expectations and we appreciate you choosing us.
A truly excellent company
I have ordered a phone plus laptops and iPads from Jigsaw 24 over many years and each time the service has been truly excellent. They are always friendly and knowledgeable and I wouldn’t go anywhere else to buy an Apple product.
26 janvier 2026
Réponse de Jigsaw24
Thanks for your loyal support over the years! We’re happy to hear you’ve consistently had great experiences with our team and we really appreciate your trust in us for your Apple purchases.
still waiting for ordered product from…
still waiting for ordered product from last week. phoned in to find out what had happened and was told product had been out of stock, this was not flagged up at time of order. a plus to very nice lady who apologized and assured me product would be with me tomorrow. this message sent 03.02.2026
20 janvier 2026
Réponse de Jigsaw24
Apologies for the delay in delivering your order, Anna. Thank you for taking the time to bring this to our attention, we know this is inconvenient and not our standard service. We’ve raised this with Customer Services to investigate however if you’d like to discuss it further, please contact us at CustomerServices@Jigsaw24.com as we would like the chance to make things right.
False advertising SSD vs HDD
I was advertised and bought a Solid State Hard Drive, but a was delivered a normal, old rotary. The webpage still advertises this product as SSD, it is not SSD. This is bare faced false advertising, god knows how many have been tricked by this by not knowing better. 2 weeks later I'm still awaiting any news on my refund.
12 janvier 2026
Avis spontané
Réponse de Jigsaw24
Hello Felix, thank you for bringing this to our attention. We’re sorry to hear about your recent experience and the inconvenience this has caused. We’ve now updated the webpage so it shows the correct details, and we’ve passed this on to our Customer Services team so they can review what’s happened and make sure this is resolved for you. Someone should be in touch shortly to arrange your refund, thank you for your patience.
Jigsaw24 are very helpful with advice
Jigsaw24 are very helpful with advice, and their product range is big enough to give you a wide choice of solutions
12 janvier 2026
Réponse de Jigsaw24
Great to hear! Glad our advice was helpful, William.
Excellent service thanks guys :) Pete
19 décembre 2025
Réponse de Jigsaw24
You're welcome, Pete. Glad we could help!
Excellent Black Friday Deal with a…
Excellent Black Friday Deal with a super fast delivery!
28 novembre 2025
Réponse de Jigsaw24
Glad to hear our deals and delivery times were up to par!
Réponse de Jigsaw24
Thanks for the feedback, we appreciate your loyalty to our brand!
Réponse de Jigsaw24
Thanks for your trust and continued support!
Réponse de Jigsaw24
Thanks for choosing us! We're glad we could help.
Réponse de Jigsaw24
Thanks for sharing, we're pleased we could help!
Everything as usual
Everything as usual, helpful, good range of stock and a competitive price.
9 décembre 2025
Réponse de Jigsaw24
We appreciate your review! Great to hear you value our range and pricing.
Réponse de Jigsaw24
Thanks Paul, we’re glad communication and delivery were spot on!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.