Honor Home Care Avis 

75
•
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I knew Home Instead (LATER HONOR) was not cheap, but I was in a nightmare smelly nursing home with vile, watered down food, poor care, rude, badly trained staff & it was mak... Voir plus

Noté 2 sur 5 étoiles

My husband has stage 7 Alzheimer's and is in hospice at home. He was dumped in the ER by a facility that was not willing to deal with end of life and then discharged to home. I contracted with Honor... Voir plus

Noté 1 sur 5 étoiles

Promise you hours then dont give you the hours you get promised. Cancel assignments and dont inform you of it. Then you give the hours you can work but blow your phone up for picking up shifts, and wh... Voir plus

Noté 1 sur 5 étoiles

Honor wanted all my personal info via Online, hey refused to give me an address for the in person intake step And even said hey are going to cancel my in person intake appointment unless proved mo... Voir plus

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À propos de l'entreprise

  1. Service de soins à domicile
  2. aussi dans
  3. Pharmacie

Écrit par l'entreprise

We offer the most efficient, well-managed, transparent care platform in the world, while maintaining the human touch that our clients expect and deserve


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

75 avis

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Tous les avis

(75)

8 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

RUN FAR AWAY FROM THIS PLACE!!

This company truly deserves ZERO stars! Honor proves why a tech company should NEVER be in the home health care field. They have no idea what they’re doing and do not care about you anyway. Honor is a very self serving place without any regard or support for their clients or caregivers/care pros. My client (a senior in her 80s) has had to determine what her own bill was on multiple occasions because the Honor billing department could not figure out how to bill her insurance company and therefore repeatedly overcharged my client. My personal experience with Honor has been a horrible one. My former company was bought out and merged into this place. Honor told us over and over that they “had our backs” but it has been nothing but a blame game on their end. I have been blamed for using the wrong log in links (which honor provided) for training, being “unprofessional”,and countless other things. I had over 15 years of elderly caregiving experience before Honor and therefor had a slightly (about $1) higher rate per hour than minimum wage, but was not given a raise after a year and half because I “made above average wage”. I am punctual, care for my clients’ well beings, and very rarely take a leave of absence. I have much more experience, yet I am making almost the same amount per hour as someone with zero experience. Honor tracks its caregivers like prisoners. You are expected to be perfectly fine having your location tracked even during your non working hours. IF YOU HAVE ANY SENSE, YOU WILL AVOID HONOR AT ALL COSTS! NEVER HIRE THIS COMPANY TO HELP YOUR LOVED ONES! YOU WILL REGRET IT!

4 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

This company is horrible I do not…

This company is horrible I do not recommend this company to any care givers or people needing care. Unfortunately I worked with them for a couple of months due to the original company I worked for was merged with honor. I thought it would be nice but I was wrong. I pride myself in my work I go above and beyond when caring for others and I try to work as much as I can while balancing a full school schedule. Honor does not value its employees they do not care about what you put as your availability you have to constantly say the same thing to them everyday multiple times a day. It’s like they are bullies. Well I get a message saying they review care pros and I was flagged for something which they could not tell me but said they will tell me in 10 days it’s December 5th I hadn’t worked a shift for them since November 2 so I’m not understanding what issue I had that took a month to handle I only pick up one time shifts overnight mostly due to my school schedule I think when you can’t work when they want you to or drop everything you have going on in life make up lies. So I kindly quit and told them no need for a review and I can’t work for a company that send false acquisitions so beware if your company is bought out by honor run if you can I would never recommend this job to anyone plus my original pay I was getting before we merged was cut drastically and all the shifts they had available were almost 40-50 min drive to only get about $50 it is not worth it

4 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

THIS COMPANY IS AWFUL

THIS COMPANY IS AWFUL, almost felt like a SCAM ON SENIORS. Earlier this summer, my right humerus was fractured in a fall. I got sold a bill of goods by this ironically named “Honor”home care. I fell for the pitch, and I received a contract for home visits. I endured three before terminating service. The first “caregiver “ read my magazines and ate her lunch, despite being asked to do things. Another couldn’t run the dishwasher, and the third didn’t seem to comprehend anything I asked of her. It is not these workers’ fault. You need to hire better, almost certainly pay better, and do some better training.

29 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would! My caregiving company was unfortunately merged to honor and I cannot emphasize how HORRIBLE this company does business and also treats their employees like garbage.
First-the schedulers never got back to us caregivers. Our hours were cut drastically! My pay was never right. I always had to address many times when I was not being paid correctly! If you used sick time for valid reasons I would almost have to fight with the schedulers to use it to care for my family member ….Also good luck on raises. They don’t even offer reviews yearly. You have to ask for one then wait and wait and get a crappy raise.
My HUGE issue was being fired for absolutely no reason! I had perfect attendance, my clients loved me as their caregiver, I also had tons of sick time I never used. I hope this company goes under for how awful they treat their employees and their clients.
STAY FAR AWAY!!!!!!!

25 août 2022
Avis spontané
Noté 1 sur 5 étoiles

I'd steer far away from this home care…

I'd steer far away from this home care agency. They cared for my elderly aunt last year and the incidents that took place under their care were horrific. For example, one time they claimed to have a staffing issue and were not able to provide continuous care. The overnight shift caregiver purposely left the front door unlocked with a wheelchair bound elderly person alone in the house for 3 hours just so the next caregiver could get in. We're in the San Francisco Bay Area. With all the crimes that have taken place in the last few years, they thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked. Another incident involves another caregiver not helping my aunt up when she fell onto the floor. It's been a few months since we stopped using Honor but the entire family is still traumatized by what they did. We're now having to seek legal action against them.

20 février 2022
Avis spontané
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Réponse de Honor Home Care

To maintain client confidentiality, we cannot respond to your post on this public forum. We take the care of our Clients and their homes very seriously and have reached out to you privately to resolve your concerns.

Noté 5 sur 5 étoiles

The Albuquerque New Mexico Honor Team…

The Albuquerque New Mexico Honor Team is exceptional with their care and their compassion for seniors. They are quick to meet the needs for your loved ones with there services, I have worked with Jamel and David with several clients who have needed their Support with the aging process. The caregiver in with medication reminders, help to stay active, mill prep and grocery shopping, light housekeeping, personal care, companionship and transportation.

15 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

AMAZING COMPASSIONATE CO.

I have worked with honor for several years. I am so impressed with the company- from the face of the companyJamel Ellison to the caregivers - the quality of care is above par! I do not have any doubt that this company will have your family members quality of life as it's priority..

31 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

We have had a very good experience with…

We have had a very good experience with Honor I highly recommend them to any family in need of aassistance with a loved one

31 octobre 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for your feedback, Naomi. We are happy to hear that you are pleased with our Care Team and would recommend Honor. We appreciate it!

Noté 3 sur 5 étoiles

no continuity for long term care.

Wish we were able to keep same caregiver. Retraining caregivers everytime we needed one was no fun. When we finally got a routine person and were happy they removed him and started sending whomever stating it was against company policy to send same person regularly?

This is a trouble for long detailed daily routines.The service is supposed to free us up but ended up being more a hassle retraining over and over requiring us to be there all the time handholding.

We finally advertised and hired a live in caregiver which has its drawbacks too yet has greatly freed up our lives.

While most care givers sent were wonderful and I stared them high, others were not worth the time.

If you need a hand great! Are willing to be there guiding them all day great! if you need repeat care forget it until they change their policy!

27 septembre 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for taking the time to share your review, Harry. We really appreciate your honest feedback about your experience and are glad that you ultimately found a solution that works best for you and loved one.

Noté 5 sur 5 étoiles

Quick, reliable and professional!

My aunt and uncle were both injured in a car accident and required in-home care on very short notice. Both had broken legs with limited mobility. Honor was able to quickly provide phenomenal care pros that gave the family ease of mind with sending my aunt and uncle home from the hospital to recover. They were treated with respect and dignity while they rehabilitated their injuries in the comfort of their homes!

10 septembre 2018
Avis spontané
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Réponse de Honor Home Care

Thank you JW! We are pleased to hear that your team of Care Pro's provided excellent care for your aunt and uncle and helped them heal at home. Thank you for sharing!

Noté 5 sur 5 étoiles

My 92 year old parents have Susan as…

My 92 year old parents have Susan as their main caregiver. Susan is such a dependable, loyal, caring, and wonderful person. She's just like part of the family. We are so lucky to have her!! It makes all our days brighter.

29 août 2018
Avis spontané
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Réponse de Honor Home Care

We are so happy to hear that, Gigi! We will be sure to pass on your wonderful compliments to Susan. Thank you again for the very thoughtful feedback!

Noté 4 sur 5 étoiles

Elvis Chan & Karena Moore have been…

Elvis Chan & Karena Moore have been very good caretakers for my father. The only issue I have is when I was going on vacation they could not find a caretaker to cover the pm shift.

16 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for the feedback, Carol. We will be sure to pass on your compliments to Elvis and Karena. With regard to additional support, please don't hesitate to reach out to Sergio and our Care Team. We will do all that we can to ensure proper coverage and additional support moving forward.

Noté 5 sur 5 étoiles

Every one of the caregivers have been…

Every one of the caregivers have been so kind and helpful with my husband. Keep up with the good work. So sorry to lose Hanna, though.

16 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for your feedback, Claire. We are so happy to hear you are pleased with our service and that your team of caregivers has been kind and helpful. It is genuinely a privilege to care for you husband and appreciate your input.

Noté 5 sur 5 étoiles

Loving Honor Care!

Honor Care has provided great service
And Carpros for my 94 year old Mom for over two years! I am very impressed with the care managers and staff’s continued professionalism,kind and empathetic nature in providing the best they can! They have been courteous and prompt in communication.
Caregivers are available short term and also long term basis as I have needed.A great contemporary model for an Agency.

15 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for sharing your experience. We are so pleased to hear that your Care Pro Team is courteous and professional and able to serve and care for your mom with compassion and attention. That's our aim! We genuinely appreciate your thoughtful feedback.

Noté 1 sur 5 étoiles

The company kept changing caregivers at…

The company kept changing caregivers at the last minute, so I'd open the door to find a stranger that I had to train to care for my husband. They would post something on the website -- but never alerted me in advance of the change. Was I supposed to check the website every five minutes???

6 août 2018
Avis spontané
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Réponse de Honor Home Care

JW, we sincerely apologize for the experience you had with us. Occurrences like the ones you've shared were not uncommon in early 2017, and we've since put tremendous resources into improving our reliability, consistency and enhancing the overall care experience. Thank you again for your honest and direct feedback.

Noté 5 sur 5 étoiles

Honor gets top marks in every respect

Honor gets top marks in every respect. They have great communication, great people, great service, top notch in every area.

2 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for your feedback, Teresa. We are so happy to hear you are pleased with our team's service on all fronts. It means a lot!

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