Honor Home Care Avis 

76
•
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This review is about how this company pimps out caregivers (carepros) to their clients. An immigrant caregiver I know relayed to me how she experienced unwanted sexual advances by male clients whom... Voir plus

Noté 1 sur 5 étoiles

Honor wanted all my personal info via Online, hey refused to give me an address for the in person intake step And even said hey are going to cancel my in person intake appointment unless proved mo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Promise you hours then dont give you the hours you get promised. Cancel assignments and dont inform you of it. Then you give the hours you can work but blow your phone up for picking up shifts, and wh... Voir plus

Noté 1 sur 5 étoiles

THIS COMPANY IS AWFUL, almost felt like a SCAM ON SENIORS. Earlier this summer, my right humerus was fractured in a fall. I got sold a bill of goods by this ironically named “Honor”home care. I fell f... Voir plus

À propos de l'entreprise

  1. Service de soins à domicile
  2. aussi dans
  3. Pharmacie

Écrit par l'entreprise

We offer the most efficient, well-managed, transparent care platform in the world, while maintaining the human touch that our clients expect and deserve


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

76 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Tous les avis

(76)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Honor gets top marks in every respect

Honor gets top marks in every respect. They have great communication, great people, great service, top notch in every area.

2 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for your feedback, Teresa. We are so happy to hear you are pleased with our team's service on all fronts. It means a lot!

Noté 5 sur 5 étoiles

The support we

The support we , the family received after our mother’s care was amazing. Very, very genuinely caring.

2 août 2018
Avis spontané
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Réponse de Honor Home Care

Thanks for sharing Francisca. We are so glad that your mother and family could feel the compassion in the care from the Honor Care Pro's.
We really appreciate your thoughtful feedback.

Noté 5 sur 5 étoiles

All the helpers we had gave excellent…

All the helpers we had gave excellent care to my husband

2 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you Elaine. We are happy to hear that your team of Care Pro's provided excellent care to your husband. Thank you for sharing.

Noté 5 sur 5 étoiles

There when wee needed them

There when wee needed them. Talented and supportive staff.

2 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for your feedback, Charles. We are happy to hear that you were pleased with our Care Team. Thanks again!

Noté 5 sur 5 étoiles

Maria P was excellent!

1 août 2018
Avis spontané
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Réponse de Honor Home Care

We are so happy to hear that, Albert! We will be sure to pass on your compliments to Maria.

Noté 5 sur 5 étoiles

They really give you the chance for…

They really give you the chance for your loved one to develop a relationship with the Care Pro.

1 août 2018
Avis spontané
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Réponse de Honor Home Care

We love to hear that, Kenna! Compassion and connection are both key to great care.

Noté 1 sur 5 étoiles

Go with any other company

1 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank for you sharing Steve. We wish your experience was more positive. We value and appreciate your feedback.

Noté 5 sur 5 étoiles

I was very pleased with the care pros…

I was very pleased with the care pros that serviced my mother. They were always polite, respectful and managed their interactions with my mother well.

1 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for the thoughtful message, Wendy. We appreciate your feedback.

Noté 5 sur 5 étoiles

The helpers were personable and ready…

The helpers were personable and ready to help out in every way. I would highly recommend them.

1 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for your feedback, Patricia. We are happy to hear that you were pleased with our team's care and would recommend Honor. We appreciate it.

Noté 5 sur 5 étoiles

We were very pleased with the care…

We were very pleased with the care provided by Honor. The staff were professional, friendly, caring and genuinely empathetic during a very difficult time for our family.

1 août 2018
Avis spontané
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Réponse de Honor Home Care

Thanks for sharing Susan. We appreciate the kind words and your description about our care. We appreciate your thoughtful feedback.

Noté 2 sur 5 étoiles

When I first met with an Honor…

When I first met with an Honor representative it seemed like a great service. What she described to me made me say “wow they really know what they are doing and are on it.” Boy was I wrong! The caregiver I got from Honor was amazing! I think I lucked out. She was experienced with Spinal Cord Injuty patients and my husband had just suffered an accident and had an SCI. Unfortunately she was only with us for about 4 months. That’s wheny nightmare began. Honor would send different caretakers everyday. Some would come from as far away as 50 Miles. We are in the San Fernando Valley! The caregivers would come an hour to 2 hours late! My husband is in a wheelchair & can not move on his own. He was left in bed while I left to work hoping someone would show up.
The last straw was a caregiver that said she was Jewish & couldn’t touch my husband’s food! What? Who goes into this field if they can’t touch food that is NOT kosher! I’m my experience the Honor caregivers were horrible to my husband and myself!

1 août 2018
Avis spontané
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Réponse de Honor Home Care

Lilian, we are genuinely sorry for the mixed experience you had with Honor. Especially so, after having such a great match with your first Care Professional.
We wish you both well and thank you for your direct and candid feedback.

Noté 2 sur 5 étoiles

Please update your records

I am no longer using your services so why am I receiving a survey? Last care provider I used quit with no notice to get more hours. Several months later she called “ to see how things were going and if she could help out”. I told her that I was no longer using Honor. The model is too unstable for someone who has dementia. I have not been a client since June 2017, please update your records. Thanks!

1 août 2018
Avis spontané
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Réponse de Honor Home Care

Debra, we sincerely apologize for the experience you had with us. Occurrences like the ones you've shared were not uncommon in early 2017, and we've since put tremendous resources into improving our reliability and enhancing the overall care experience.
Thank you again for your honest and direct feedback. We have updated our records.

Noté 4 sur 5 étoiles

Honor did a good job

Honor did a good job for my mother for several months when she needed some assistance in her home. We started off a little rocky, but she was very happy with her caregiver. We terminated our relationship when it was time for Mom to move to independent living, where she is now very happy.

1 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for taking the time to share your review, Paul. We really appreciate your honest feedback about your experience and are glad that your mother had a great connection with her Care Pro before she moved to IL. Wishing you both well!

Noté 5 sur 5 étoiles

The company was wonderful to my mother…

The company was wonderful to my mother and they did a wonderful job of caring for her and taking care of her .

1 août 2018
Avis spontané
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Réponse de Honor Home Care

We are so happy to hear that, Earl. It was our privilege to help care for you mom.

Noté 5 sur 5 étoiles

Honor Home Care is the best

Honor Home Care is the best. They really go "the extra mile". We had a really good experience and I would and will refer them to anyone looking for A1 home health care.

1 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for your feedback, Pam. We are so happy to hear you are pleased with our team's service and would recommend Honor. We appreciate it.

Noté 5 sur 5 étoiles

Just excellent care

This review is from Linda, the one who received it. All of the women who came to take care of me or just sit with me were wonderful. They made a bad situation much more bearable. Will highly recommend Honor to friends and family who might be in need of this kind of care.

1 août 2018
Avis spontané
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Réponse de Honor Home Care

Thank you for sharing your experience, Linda. We are pleased to hear that your Care Pro Team was wonderful and helped make the best of some challenging times.
We appreciate the feedback and also recommending Honor to your friends.

Noté 5 sur 5 étoiles

I couldn’t have received better service…

I couldn’t have received better service and for my mom
Compassion is key to great care!

31 juillet 2018
Avis spontané
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Réponse de Honor Home Care

We love to hear that, Faith! You're spot on; compassion and connection are key to great care.

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