Josh Wood Colour Avis 

5 590
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Josh Wood Hair Colourant is very easy and straightforward to use, and never drips. I use the Miracle System with the Darkest Brown Colour + Smoky Brunette Colour Corrector. I achieve the most fabul... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I ordered miracle systems where the product is advertised as coming with a pot and brush to colour. I did not get the right amount of these. I emailed asking for the items to be shipped as it was an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After years of getting my hair coloured at a salon, I decided to try the miracle system and I love it - the process is really simple and the result is great. I love the colour and my hair feels soft... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you very much Thank you for the wonderful hair dye; my hair looks amazing, radiating a brilliant black shine like darkness in the moonlight—your company's color leaves all the others in the dust... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires
  2. aussi dans
  3. Fournisseur de produits de beauté
  4. Institut de beauté
  5. Magasin de cosmétiques
  6. Perruquier
  7. Salon de coiffure

Écrit par l'entreprise

Josh Wood was described by The Times as "The King of Colour". His Miracle System brings salon-quality colour results and condition to you at home for the first time. The award-winning innovation prioritises the health of your hair, just as much as the premium colour, for the at-home colour solution that we’ve all been waiting for. Easy to apply at home 100% Grey coverage Ammonia free and gentle Personalise your colour with a Shade Shot Subscribe to The Miracle System. Thousands of 5 star reviews. Formulated by experts, focused on quality. Shade-Matched Colour. Permanent, Semi-Permanent Glosses and Glazes. Expert At-Home System. Free Expert Consultation. Root-touch-up. Miracle Mask. Miracle Shampoo. Miracle Conditioner. 100% money-back guarantee. Josh's Colour Clinic. Root Marker. Blending Brush. Root Spray. Shade Shot. Miracle Shot. Smoky Brunette. Chestnut Brunette. Champagne Blonde. Copper Gold. Icy Blonde. Black Onyx. Airbrush. Aquis Rapid Dry.

100% money-back guarantee

If you don’t get 100% feel-good hair results, we’ll do everything we can to help, including a full refund and support from our experts.

Free delivery for subscriptions.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,3

Tous les avis

(5 590)

83 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. Quick reply back. My order unfortunately didn’t turn up. Anna got straight back to me and very kindly sent replacement.

19 septembre 2025
Avis spontané
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Réponse de Josh Wood Colour

Hi Rachel, 

Thank you for your kind review. We're so glad we could help. We hope you will enjoy using your new products. If there’s anything else you need or if I can help in any way, please don’t hesitate to reach out. We are always happy to assist.

Best wishes, 
Josh Wood Colour Team

Noté 3 sur 5 étoiles

Delivery was v slow

Delivery was v slow
Mirror is v poor quality - blurry
Have used similar products which were better

5 septembre 2025
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Réponse de Josh Wood Colour

Hi Sharon, 

Thank you for your review. We are so sorry to hear about the delivery and that you weren’t happy with the mirror! Just a quick note — the mirror has a protective plastic film on it, so please try removing that and it should be clear.

If you'd like to chat more or explore alternative products, our team would absolutely love to help — feel free to get in touch.

– The Josh Wood Colour Team

Noté 5 sur 5 étoiles

Delivery company claimed to have…

Delivery company claimed to have attempted delivery and had not. Customer Services at Josh Wood Colour immediately sorted it out - thank you :)

9 septembre 2025
Avis spontané
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Réponse de Josh Wood Colour

Hi Nik, 

Thank you so much for your kind Review! We're really sorry for the delivery issue, but we're so glad we could get it sorted for you quickly. If you ever need anything else, we're always here to help.

Best wishes, 
Josh Wood Colour

Noté 4 sur 5 étoiles

Delivery service could be improved.

The products are fantastic and I really like extra samples/gifts that are included with the orders.

The only slight issue is that the packages are sent 2nd class with the Post Office and I never know when the deliveries are due to take place until late morning of the actual day of arrival! The delivery window yesterday was 12.40pm and 5.25pm which is not especially helpful as I had to wait in all afternoon (didn't actually arrive until just before 5pm). I wonder if this could be improved.

Otherwise - love Josh Wood!

6 septembre 2025
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Réponse de Josh Wood Colour

Hi Dave, 

Thank you so much for your lovely feedback — we're so glad you're enjoying the products and the little extras we include!

We really appreciate you sharing your thoughts on the delivery experience, and I want to assure you that we’ve taken your feedback on board. We’re always looking at ways to improve, and this will be passed on to the relevant team.

Thanks again for your support!

Best wishes,
Josh Wood Colour Team x

Noté 1 sur 5 étoiles

I received the dark Brown

I received the dark Brown , I ordered the light one .

1 septembre 2025
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Réponse de Josh Wood Colour

Hi Eileen, 

Thank you for your review.

We’ve looked into your order and can confirm that the Dark Brown Blending Brush was originally selected, which is why it was sent out to you. However, we understand that you intended to order the Light Brown Blending Brush instead. As a result, we’ve arranged for the correct item to be sent out to you with express shipping, so it should be with you very soon.

We hope you enjoy using your new product, and please don’t hesitate to reach out if there’s anything else we can help with.

Best regards,
Josh Wood Colour Team x

Noté 5 sur 5 étoiles

Hair touch up root smudge

Quick efficient service and product as stated and very usable.

6 septembre 2025
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Réponse de Josh Wood Colour

Hi Beverley, 

Thank you so much for your kind review! We're so glad to hear you are happy with the quick service and that you're enjoying the product.

If there's anything else we can help with, feel free to reach out anytime. We are always happy to help. 

Best wishes,
Josh Wood Colour Team

Noté 5 sur 5 étoiles

I had all the help I needed when I had…

I had all the help I needed when I had a severe reaction to the dye. It was lucky I did the allergy test, as it seems I am as allergic to PTD as I am PPD.

1 septembre 2025
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Réponse de Josh Wood Colour

Hi Jacqueline, 

Thank you for sharing your review. We are so glad we could be the support you needed during your reaction. Your experience is a powerful reminder of how vital a patch test is. If there's anything else we can do to support you, please don’t hesitate to reach out.

Best wishes,
Josh Wood Colour Team

Noté 5 sur 5 étoiles

First time colouring my own hair

First time colouring my own hair. Happy with the product, applications d colour so far

31 août 2025
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Réponse de Josh Wood Colour

Hi Lorraine. 

Thank you so much for your lovely review. We are so glad to hear that your first time colouring your own hair was a positive experience—and that you're happy with the product and results so far. That’s exactly what we love to hear and hope you continue to love using them. 

Best wishes, 
Josh Wood Colour

Noté 5 sur 5 étoiles

Best in-home product - 5 Stars

Excellent customer service at online consult. Consultant was very knowledgeable and took the time to clarify and understand my hair needs to provide the best advice going forward. The Gloss (Icy Blonde) product is the best product I've used at home. Tamed brassiness from mid length to ends, while it highlighted new post menopausal white hair and left hair soft with subtle highlights. Easy to use and no chemical smell. Have received numerous compliments on the colour. Highly recommend.

4 septembre 2025
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Réponse de Josh Wood Colour

Hi Helene, 

Thank you so much for your lovely review! We’re delighted to hear you had a great consultation experience and that the Icy Blonde Gloss worked so well for your hair. It’s fantastic to know it helped tone brassiness and enhance your natural colour—and even better that you’re getting compliments!

We truly appreciate your recommendation.

Best wishes,
The Josh Wood Colour Team

Noté 5 sur 5 étoiles

Very good product

Very good product

3 septembre 2025
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Réponse de Josh Wood Colour

Hi Jacqueline, 

Thank you so much for your review!

We’re thrilled to hear that you’re happy with our product and hope you continue to enjoy using it.

Best wishes,
The Josh Wood Colour Team

Noté 5 sur 5 étoiles

Thank you Josh wood

Thank you Josh wood. For sending me another product after I received an empty envelope last week. Brilliant customer service and a great product

5 septembre 2025
Avis spontané
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Réponse de Josh Wood Colour

Hiya! 

Thank you so much for updating the review. We are delighted to hear that you love our product! I hope you will continue to enjoy using this! 

Best wishes, 
Josh Wood Colour

Noté 1 sur 5 étoiles

Bought from this company one dye never…

Bought from this company one dye never covered even half my hair , reached out to customer service and told sorry nothing they can do but another box ! Furious £30 odd pound a box and I would have to buy two a month it’s no where near good enough for that price with the extra shade shots 😳avoid at all costs disgusting treatment

27 août 2025
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Réponse de Josh Wood Colour

Hi Marley, 

Thank you for your feedback. We are so sorry to hear about your negative experience. I had a look, and our last conversation was back in late 2024, and we haven’t seen any recent messages since. That said, we’re keen to help resolve this and make things right. I’ve reached out to you privately so we can look into the issue and work on a solution together.

We really appreciate the opportunity to turn this around for you.

Best wishes, 
Josh Wood Colour Team

Noté 5 sur 5 étoiles

root colour brush is very effective

I use the root colour brush every month as I get to the end of my colour turnaround time. The light brown is easy to apply. I put it on once a week at time of hair was. Good colour and lasts till next hair wash. The company is responsive and keen to hear how to improve its products.

5 septembre 2025
Avis spontané
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Réponse de Josh Wood Colour

Hi Sheila, 

Thank you so much for your lovely feedback! We are so glad to hear the Root Colour Brush works well for you and that you're happy with the results. We truly appreciate your support and are always here to listen and improve!

Best wishes, 
Josh Wood Colour Team x

Noté 5 sur 5 étoiles

Root colour

Fantastic product really lightens the roots, great for inbetween colouring , really pleased with it.

28 août 2025
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Réponse de Josh Wood Colour

Hi Zoe, 

Thank you so much for your lovely review. We are thrilled to hear you're loving the product! We hope you continue to enjoy using this. 

Best wishes, 
Josh Wood Colour

Noté 1 sur 5 étoiles

Not good at all

Not good at all. I got blonde one for my highlights. An eyeshadow would work better it’s crap

27 août 2025
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Réponse de Josh Wood Colour

Hi Amanda, 

Thank you for your review. I am really sorry to hear that you’re disappointed with the product. We truly want you to love your experience with us, so I’ve just sent you an email to discuss this further and find the best way to make things right for you. Looking forward to helping you get the results you deserve!

Best wishes, 
Josh Wood Colour

Noté 5 sur 5 étoiles
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Réponse de Josh Wood Colour

Hiya, 

Thank you so much for your lovely review! We're so glad to hear the product is working well for you — that truly means a lot to us.

Best wishes, 
Josh Wood Colour Team

Noté 1 sur 5 étoiles

Not blonde

I ordered the root touch up for my blonde hair.
This is more like a dry shampoo/hairspray that is yellow. Have emailed them but no reply. Want a refund

31 juillet 2025
Avis spontané
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Réponse de Josh Wood Colour

Hi Michelle, 

Thank you for your review. We responded to your email yesterday and have processed a full refund for your product. I’ve also sent a follow-up email to help make things right and improve your experience.

Best wishes, 
Josh Wood Colour Team

Noté 5 sur 5 étoiles

So glad I tried this

This is the first home hair colour I’ve used that actually covers my grey hair. Delighted. Plus comes with everything needed in the box including gloves. I use 7 lightest brown/dark blonde which fades slightly between colouring without going brassy.

1 septembre 2025
Avis spontané
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Réponse de Josh Wood Colour

Hi Johnston,

Thank you so much for your lovely feedback! We’re so thrilled to hear you’re happy with the coverage and ease of use. I hope you will continue to enjoy using our colour kit! 

Best wishes,
Josh Wood Colour Team

Noté 5 sur 5 étoiles
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Réponse de Josh Wood Colour

Hi Max, 

Thank you so much for your lovely feedback! We're so glad to hear you’re happy with the product and delivery — it means a lot to us. If you ever need anything or have any questions, we're always here to help!

Warm wishes,
Josh Wood Colour Team

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