What a great company . Ordered my new padel racquet on Wednesday afternoon and arrived lunchtime the next day. Brilliant price as well Will definitely use again. Thanks.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy web site to navigate and order items. Keen pricing, and generous offers. I had one query with the order which was dealt with promptly and efficiently. Item arrived safely in good time. Recomm... Voir plus
Ordered on Monday evening, and the racquet arrived on Saturday with the stringing I selected. I contacted customer support on Friday to check the status, as I hadn’t heard anything from them. They pro... Voir plus
I purchased a Butterfly garden rollaway 5000 in grey. Spoke online to Gary who gave a good deal which included TT bats, balls n TT butterfly cover. Item arrived within 1 week but unfortunately got dam... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Just Rackets website and shop sells a large range of Squash Tennis Racketball Badminton Table Tennis rackets and sports equipment.
Coordonnées de contact
Letchworth Tennis & Squash Club, SG6 3TB, Letchworth Garden City, Royaume-Uni
- +44 (0)1462 672 446
- sales@just-rackets.co.uk
- www.just-rackets.co.uk
4,6
Excellent
397 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great help
Gary was a big help to me on purchasing and shipping. Thanks so much.
David
21 février 2026
Réponse de Just Rackets
Hi David,
Thank you very much for your 5-star review — I really appreciate it!
I’m glad I could help with your purchase and shipping, and it’s great to hear everything went smoothly.
If you need anything else in future, feel free to get in touch.
Best regards,
Gary
Just Rackets
Goods delivered as ordered in the…
Goods delivered as ordered in the allotted timescale
23 février 2026
Réponse de Just Rackets
Hi Benedict,
Thank you for your 5-star review!
Great to hear everything arrived as expected and within the promised timescale — that’s exactly what we aim for.
We appreciate your support and hope to help you again soon.
Best regards,
Gary
Just Rackets
Great service
Easy to order, arrived in a timely manner, well packaged and undamaged in any way. Product as ordered, good price, nothing more to say!
16 février 2026
Easy, good deals, fast shipping
Great company, fast delivery and communication, racquet arrived and all is as described, many thanks!
16 janvier 2026
Avis spontané
Great communication and advice
Great communication and advice. Quick delivery, very pleased. Will definitely use again.
8 janvier 2026
Réponse de Just Rackets
Hi Tracy,
Thanks very much for your 5-star review. We’re glad to hear your order arrived quickly. Enjoy your new racket, and we hope to see you again soon.
Kind regards,
Gary
Great service on excellent product
5 janvier 2026
Réponse de Just Rackets
Hi John,
Thanks very much for leaving us a 5-star review. We’re delighted to hear you were happy with both the service and the product. Enjoy your new racket, and we look forward to helping you again in the future.
Kind regards,
Gary
Easy online pruchase and prompt delivery
9 décembre 2025
Réponse de Just Rackets
Hi David,
Thanks very much for taking the time to leave a 5-star review. We’re really pleased to hear you found the online purchase easy and that your order arrived promptly. We hope you enjoy your new racket and look forward to helping you again in the future.
Best regards,
Gary
Bought pure drive with Babolat Excel…
Bought pure drive with Babolat Excel string for my son. They said they have one ready but with different color in. My son just join the tennis club and coach said it’s not multifilament string but cheapest syn gut it’s even stated on side of string. Absolutely awful practice.
3 septembre 2025
Avis spontané
5 star experience
Great product, easy website to use, fast and free delivery. All round a 5 star experience. Thanks.
10 décembre 2025
Ordered racket plus string upgrade
Ordered racket plus string upgrade. Delivery was with Royal Mail, all good, on time, ( quicker than expected) well packaged. Email updates for order and dispatch. Great service. Thank you. Will use you again.
7 décembre 2025
Réponse de Just Rackets
Hi Helen,
Thank you very much for your lovely 5-star review. We’re really pleased to hear that your racket and string upgrade arrived quickly, was well packaged, and that the email updates were helpful.
It’s great to know everything met your expectations, and we truly appreciate your kind words. We look forward to helping you again in the future.
Best regards,
Gary
Just Racket
Réponse de Just Rackets
Hi Ben,
Thank you for your 5-star review. We’re glad to hear you were happy with the service. Your support is much appreciated and we hope to help you again in the future.
Best regards,
Gary
Just Rackets
Réponse de Just Rackets
Hi Miles,
Thank you very much for taking the time to leave us a 5-star review. We’re really pleased to hear you found the service fast and efficient and that everything met your expectations.
Your feedback is greatly appreciated and we hope to see you again soon.
Best regards,
Gary
Just Rackets
Réponse de Just Rackets
Hi Mr Hicks,
Thank you for your 5-star review. We’re delighted to hear you were pleased with the communication and the quality of your product. Your positive feedback is greatly appreciated.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Very fast service time
Very fast service time, a good price and fast deliver fo the racket I ordered.
17 novembre 2025
Réponse de Just Rackets
Hi Mark,
Thank you for your 5-star review. We’re really pleased to hear you were happy with the service speed, the price, and the quick delivery of your racket. Your feedback is much appreciated.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Love the item
Love the item, however having to pay an additional £6 for delivery is too steep, especially when the item took 4 days.
11 novembre 2025
Réponse de Just Rackets
Hi LW,
Thank you for your review and for the 4-star rating. We’re pleased to hear you love the item.
We’re sorry to learn that the delivery charge and timeframe didn’t meet your expectations. We always aim to keep shipping costs as low as possible while ensuring parcels are fully tracked and insured, but we appreciate your feedback and will take it on board as we review our services.
Thank you again for your order and for sharing your thoughts.
Kind regards,
Gary
Justrackets Team
Amazing price and service
Amazing price, quality product, prompt customer service reply when needed an update about the shipping time. I would imagine a small independent business doing hard work every day trying to compete with the large online tennis retailers. Well done and keep up the great work.
9 novembre 2025
Réponse de Just Rackets
Hi Stoyan,
Thank you for taking the time to leave such a thoughtful 5-star review. We’re really pleased to hear you were happy with the price, product quality, and the updates from our customer service team.
Your recognition of the hard work that goes into running a small independent business truly means a great deal to us. We’re grateful for your support and encouragement.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Great service
Nice product as described, discounted price, delivered on time, great communication.
3 novembre 2025
Réponse de Just Rackets
Hi Alan,
Thank you for sharing your 5-star review. We’re really pleased to hear you were happy with the product, the price, the delivery, and our communication. Your feedback means a lot to us.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.