Just Wetsuits 

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer Service was very helpful and quickly responded to my inquiries via FB Messenger chat. I started off thinking I wanted an Orca Alpha, but after guidance from staff about sizing and availabilit... Voir plus

Noté 5 sur 5 étoiles

I ordered my wetsuit on a Sunday and got a call from Kristin on Monday morning. She wanted to make sure that I really wanted expedited shipping, which I accidentally got but didn't mean to. She pro... Voir plus

Noté 5 sur 5 étoiles

The wetsuit I wanted was not in stock. The owner was aware of my time constraints and because of her knowledge and experience ended up sending a wetsuit that was even better for me that the one I want... Voir plus

Noté 5 sur 5 étoiles

Kristen was extremely helpful! Explaining differences and similarities of suits/fits. She spent an hour and half in the phone, including FaceTiming to support me in the best fit of the suit!! The best... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de sports
  2. aussi dans
  3. Magasin de maillots de bain
  4. Magasin de matériel de plongée
  5. Magasin de vêtements

Informations provenant de diverses sources externes

We are a family-run business and love what we do. Two of us are triathletes and all of us love the sport, as well as other outdoor activities. We are dedicated to providing the best customer service in the business. As frequent online shoppers ourselves, we understand time is of the essence when you place an order. Just Wetsuits maintains one of the world’s largest wetsuit inventories in our own warehouse so the wetsuit you order is in stock right now. Most orders are shipped the same day and all orders are shipped within 48 hours. All of us at Just Wetsuits take great pride in being one of the top sellers of triathlon wetsuits in the world. Our focus is triathlon wetsuits and our goal is to be the best of the best. We research the market and only stock wetsuits manufactured by companies that have proven themselves over time. We offer products with the latest in wetsuit technology along with the best value for your dollar. Your complete satisfaction is our number one priority so we only stock products that will keep you happily in the water for years to come.


Coordonnées de contact

Tous les avis

(315)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just tried my new Vanquish and I'm very…

Just tried my new Vanquish and I'm very pleased. The fit is perfect, except a bit of a gap in the lower part of the sleeve. I am 5'8" and 150#, the women's large is long enough and yet tight enough to fit well. The felt the great in open water and could definitely feel the lift in the hips. The shoulders had very nice flexibility.

12 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Great sales support

Great sales support. When they saw I’d ordered what they knew would be a poor fitting suit for my build, they put the order on hold, called me on a weekend and spent almost an hour educating and walking me through options. When they didn’t have the suit I wanted in my size they found someone else that did and told me to order from them, it was ok. We worked out a way for Justwetsuits to buy it for me so they could make their margin and it arrived a day later. Really amazing service, knowledge and commitment. Top rating.

6 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Great knowledge and service

I have been really impressed with JUSTWETSUITS. The help over the phone with sizing and selection for what I want to swim was excellent. Additionally, the turn around time for shipping and delivery was really quick. Overall great knowledge and customer service. Thanks again.

1 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service & follow through

Excellent customer service, excellent communication and response time to queries. Goods arrived well packed and in perfect order , accompanied by very thorough instructions.

30 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Great advice on sizing, wetsuit purchased was perfect.

I don't usually write reviews however I got such great service from Just Wetsuits I thought I should this time. With no pools to swim in re Covid my daughter had resorted to swimming in Lake WA to train and needed an updated wetsuit. I almost ordered the wrong size until I spoke with Just Wetsuits and the owner was terrific guiding me to the correct sizing and very knowledgable about what suit to buy. Delivery only took a couple of days and the suit fits and works perfectly. This is the only place you need to shop for a wetsuit!

30 mai 2020
Avis spontané
Noté 2 sur 5 étoiles

Swimsuit was too small and can not…

Swimsuit was too small and can not exchange it

26 mai 2020
Avis spontané
Logo de Just Wetsuits

Réponse de Just Wetsuits

Unfortunately, the wetsuit purchased was a clearance suit marked as such with a return option as exchange only, no refund, as identified on the website in multiple locations. As explained, sending it back was an option with store credit for 1 year to purchase something else. I am always happy to discuss sizing and fit recommendations prior to any purchase. I hope you find something that works for you.

Noté 3 sur 5 étoiles

The initial shipment of missing some…

The initial shipment of missing some items that we had paid for even though those items were shown on the packing list. But the company took our word for it that the items had not been included and sent another shipment containing those items. While we appreciated this, the second shipment was not expedited as much as we would have liked or expected. So, there was some unnecessary delay. Despite all of this, I would still use them again. If they had sent the second shipment overnight, I would have given them a higher number.

26 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

My wetsuit was last year’s model and…

My wetsuit was last year’s model and was in an Amazon warehouse. I was contacted and kept informed on this and when the wetsuit was sent out. I really appreciated the updates. I’m looking forward to being able to use my wetsuit.

23 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Keep doing!

I can say that the service is at high level. I had troubles with payment and contacted via facebook messages and got all required support and consultancy. As far I'm from Ukraine my delivery will be finished next week. So I'll be able to evaluate product finally. Thanks!

22 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Customer Service was very helpful and…

Customer Service was very helpful and quickly responded to my inquiries via FB Messenger chat. I started off thinking I wanted an Orca Alpha, but after guidance from staff about sizing and availability it turns out Zone3 had a wetsuit that would better fit my body type. Two swims so far in my new wetsuit and everything looks and feels great!

21 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Kristen was extremely helpful

Kristen was extremely helpful! Explaining differences and similarities of suits/fits. She spent an hour and half in the phone, including FaceTiming to support me in the best fit of the suit!! The best customer service ever!! Felt like we could be friends! I’m grateful to be back in the water❤️

18 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service! The team was quick to respond to all my questions and had great recommendations. My wetsuit shipped quickly and came in perfect condition with great instructions for how to best take care of the suit and how it should fit. I would absolutely recommend ordering a wetsuit from Just Wetsuits.

15 mai 2020
Avis spontané

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