Kitchen & Bath Authority Avis 

Finding the replacement part was fairly uneventful, ordering it was simple, prices were competitive with others sites I visited but the positive reviews from KBA were what made it a simple choice. Product came very quickly and in original Kohler packaging, installation went perfectly. Will DEFINITELY use KBA again in the future.

From ordering to shipping the experience was flawless. The item arrived in perfect condition. And the price here was WAY below everywhere else! I didn't have to speak to customer service but overall I'd highly recommend them over some of the popular home sites! The chandelier is unique and fits perfectly within my office. Adds a splash of fun!

Got an incredible deal on a Toto Washlet and toilet. Fast shipping. Good customer service.

The communication and follow up with KBA is great. Sometimes it challenging shopping for products online when there’s technical dimensions and components. They’re always willing to help by email and phone.

Communication of the order desk staffing was prompt and effective

This is the only website that offers this product at a reasonable price.

Awful experience returning an unused product.
The process once they received the return took over a month and my reimbursement was for 20% less than the order cost. My recommendation is NEVER purchase from Kitchen & Bath Authority.

Great communication and help during delivery! The vanity was packaged perfectly and carefully!

We are super happy and satisfied with our Empava 71JT802 bathtub and the service we received from KB+A. Benjie has been a great help with knowledge, patience, understanding and follow ups. Thank you Benjie it was an absolute pleasure to work with you.

Easy to find what I needed, website very user friendly, and the price of the Dainolite picture light was the lowest of all others I looked at. Also the light I purchased came sooner than I anticipated and it was carefully packaged - came in perfect condition. This was my second purchase of this same light - love it!

KB&A gives great customer service before you even ask for it! Great bathroom vanities offered at lower prices than their competitors.

Fast, Quick, Reliable service and readily available parts I couldn't find elsewhere!

Super fast shipping and product was exactly what I needed at the best price

Great inventory and selection. Easy ordering, quick delivery.

professional company , but had delayed delivery

A+++++++ experience. Awesome experience from start to finish. I got an email confirmation and they delivered in the timeframe. Right product arrives. No complaints whatsoever.

I'm a contractor and I needed a stainless steel farmhouse sink with a 7" Apron. K&B Authority was the only place I found. I ordered the sink online and called customer service to make sure I could get it sent out as soon as possible. They were a great help and I received the sink in only a few days and I'm all the way in Orange County, CA. Sink looks great.

The merchandise was discontinued but the rep called around till she found it for me. Very impressed.

Kbauthority wasn’t my first choice based on the price shown up when I search, not by much. However, I chose it because the offered the payment type I would like to use. To my surprise, the ordering process was quick and the product came quick as well, with the exact brand as advertised and fit my Toto toilet installation as expected. I’m impressed and will order from this website if there’s a need in the future.

Item came fast and packaged well! Will order again!