Kitchen & Bath Authority Avis 

325
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Our designer and store was not able to get our selected faucet and stated it was back ordered only to find out we could not get it because it was discontinued. We saw KB authority had 3 in stock. The... Voir plus

Noté 5 sur 5 étoiles

For those buying a Stylish 42" undermount 70/30 split bowl. Customer service says you need a 45" or larger sink base. This is partly correct. If you are installing in a Frameless cabinets a 42" frame... Voir plus

Noté 2 sur 5 étoiles

I made multiple purchases from KBAuthority including two James Martin vanities and a few plumbing accessories. The help in the purchase process from their staff was very good and the products were del... Voir plus

Noté 5 sur 5 étoiles

My 5 year old Toto toilet lost the small plastic cover on the left side of the Washlet. It looked really unsightly in our newly remodeled bathroom and after a fruitless search I was about to give up a... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Rénovateur de salle de bains

Informations provenant de diverses sources externes

We strive to provide excellent kitchen and bathroom appliances from top name brands.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

325 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 30 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(325)

191 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Buyer beware— horrible experience

Buyer beware— horrible experience. They sent me a bathroom vanity with a broken backsplash. It took over a month for them to get back to me and finally send a replacement BUT they charged me over $250 for shipping. When the backsplash arrived it was broken in 4 pieces. It has been a month of emailing the company and they still haven’t agreed to refund my shipping cost or send another backsplash. I will never purchase from the company again.

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Extremely Satisfied

The product arrived in perfect condition, was exactly as described and pictured, was easy to assemble and hang, and looks great.

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Very efficient process and great prices!

29 avril 2026
Avis spontané
Logo de Kitchen & Bath Authority

Réponse de Kitchen & Bath Authority

Thank you so much! We’re glad the process was smooth and the prices made your wallet breathe a little easier. We appreciate your business and hope to help again soon!

Noté 5 sur 5 étoiles

Exceptional Customer Service

I recently purchased a Barclay Nyla bathtub that was low in stock and required a call to customer service. I had the pleasure of working with Benjie Beltran, and my experience was seamless from start to finish.

Benjie was kind, patient, knowledgeable, and incredibly efficient. He went above and beyond to ensure my order could be fulfilled as quickly as possible and that I was completely comfortable with the color I selected. He personally made multiple calls to the manufacturer to confirm inventory and even worked to secure a color chip so I could continue planning my bathroom renovation with confidence.

Throughout the process, Benjie called me back several times with updates and was a pleasure to speak with every time. His level of professionalism, dedication, and genuine customer care is increasingly rare. He earned my trust as a customer, and I won't hesitate to return to KB+A for future purchases.

KB+A has a true asset in Benjie. Retain this gem of a human at all costs!

Cheers, Benjie, and thank you for making what could have been a stressful purchase an exceptionally positive experience.

8 juin 2026
Avis spontané
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Réponse de Kitchen & Bath Authority

Thank you so much for this wonderful review! We’re thrilled Benjie was able to turn a low-stock bathtub hunt into a smooth, confidence-building experience — renovation decisions are stressful enough without playing “will the tub arrive?” roulette.

We’ll absolutely pass along your kind words to Benjie. His patience, follow-through, and manufacturer detective work are exactly the kind of care we’re proud to offer.

And don’t worry: we agree, Benjie is a gem. We’ll do our best to keep him polished, protected, and properly appreciated.

Thank you again for choosing KB+A. We’d be happy to help with your next bathroom renovation chapter!

Noté 5 sur 5 étoiles

K&BA offers competitive pricing and…

K&BA offers competitive pricing and excellent service. I've been extremely pleased with how they've handled several of my orders so far.

1 juin 2026
Avis spontané
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Réponse de Kitchen & Bath Authority

Thank you so much for your continued trust in K&BA! We’re thrilled to hear you’ve been pleased with both our pricing and service across multiple orders.

We truly appreciate your business and look forward to keeping the good streak going.

Noté 5 sur 5 étoiles

Duravit toilet part- no problem!

Difficult part (flush valve) to find for a Duravit Happy D one piece toilet. big box stores did not have. checked numerous web sites including Amazon & even foreign sites. KB had it in stock and for a lot less $ than even Amazon sites

29 avril 2026
Avis spontané
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Réponse de Kitchen & Bath Authority

Thank you for the great review! We’re glad we had the hard to find Duravit Happy D flush valve in stock and at a better price.

Sometimes the plumbing parts scavenger hunt gets a little too adventurous, so we’re happy KB+A could be the place where the search finally ended. We appreciate your business!

Noté 5 sur 5 étoiles

Great Service!

Great product, very quick and easy! Ordering was a simple and fast! I am going to start ordering from them for my restaurant needs!

15 avril 2026
Avis spontané
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Réponse de Kitchen & Bath Authority

Thank you so much for the kind words! We’re thrilled to hear your ordering experience was quick, easy, and hassle free.

We’d be honored to help with your restaurant needs going forward. Whether it’s one item or a full list, we’ll be ready when you are. Thank you for choosing KBA, and we look forward to serving you again soon!

Noté 5 sur 5 étoiles

Easy to order

Easy to order.
Follow up order and easy to get through the phone call with people.

12 mars 2026
Avis spontané
Logo de Kitchen & Bath Authority

Réponse de Kitchen & Bath Authority

Thank you so much! We’re thrilled everything was quick, easy, and simple from start to finish.

We’d be happy to help with your restaurant needs going forward. Consider us ready for the next order, apron not included!

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