Our designer and store was not able to get our selected faucet and stated it was back ordered only to find out we could not get it because it was discontinued. We saw KB authority had 3 in stock. The... Voir plus
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Lisez les avis des autres
For those buying a Stylish 42" undermount 70/30 split bowl. Customer service says you need a 45" or larger sink base. This is partly correct. If you are installing in a Frameless cabinets a 42" frame... Voir plus
I made multiple purchases from KBAuthority including two James Martin vanities and a few plumbing accessories. The help in the purchase process from their staff was very good and the products were del... Voir plus
My 5 year old Toto toilet lost the small plastic cover on the left side of the Washlet. It looked really unsightly in our newly remodeled bathroom and after a fruitless search I was about to give up a... Voir plus
À propos de l'entreprise
- Magasin de matériel de cuisine
- aussi dans
- Magasin d'articles de salle de bains
- Rénovateur de salle de bains
Informations provenant de diverses sources externes
We strive to provide excellent kitchen and bathroom appliances from top name brands.
Coordonnées de contact
37th Street 331, 11232, Etats-Unis
- www.kbauthority.com
4,4
Excellent
325 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I really enjoy working with this…
I really enjoy working with this company. They're the best and I would recommend them to everyone.
1 janvier 2026
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you so much for the wonderful feedback! We truly enjoy working with customers like you. Your recommendation means a lot to our team, and we’re grateful for your continued trust in us.
Great experience with KBauthority.com
Great experience with KBauthority.com. The bathroom fixtures I ordered were exactly as described, competitively priced, and arrived well packaged and on time. Customer service was responsive and helpful when I had a quick question before ordering. I’d definitely purchase from them again and would recommend them to anyone renovating a bathroom.
28 décembre 2025
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you so much for taking the time to share your experience! We’re glad to hear the bathroom fixtures arrived exactly as expected and that the pricing, packaging, and delivery met your needs. It’s also great to know our customer service team was able to help answer your questions before ordering. We truly appreciate your recommendation and look forward to assisting you again on your next bathroom project.
Received the correct product in a…
Received the correct product in a timely manner what more can a guy ask for
10 décembre 2025
Avis spontané
Réponse de Kitchen & Bath Authority
Thanks for the great feedback! We’re happy to hear everything arrived on time and exactly as expected. We appreciate your business and hope to help again soon.
Good company
Good company to work with. The shower seat that I bought looks great and is very sturdy.
16 janvier 2026
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for the kind words! We’re happy to hear the shower seat looks great and feels sturdy. We appreciate your business and hope to work with you again.
Slick as butter!
This item has been out of stock everywhere. When KB+A had one in stock, I jumped on it immediately. It was shipped quickly and arrived as expected. I would definitely purchase again from KB for my kitchen and bath needs.
11 décembre 2025
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for sharing your experience! We’re glad we had the item available when you needed it and that it shipped quickly and arrived just as expected. We truly appreciate your trust in KB+A and look forward to helping with your future kitchen and bath projects.
Great communication in regard to…
Great communication in regard to leadtime. Appreciate stock level for hard to find parts.
27 janvier 2026
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for the feedback! We’re glad our communication around lead times was helpful, and we appreciate you recognizing our efforts to stock hard-to-find parts. We look forward to assisting you again.
The shipping was fast
The shipping was fast, the air gap matches perfectly with my faucet. Thank you!
27 janvier 2026
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for your feedback! We’re glad the shipping was fast and that the air gap matches your faucet perfectly. We appreciate your business.
Clear communication on the status of my…
Clear communication on the status of my order as well as accurate descriptions of the products I purchased.
2 janvier 2026
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for the feedback! We’re glad the order updates were clear and the product descriptions were accurate. We appreciate you choosing us.
Convenient and efficient
Convenient and efficient. It was such a seamless purchasing experience!
19 décembre 2025
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for the kind feedback! We’re glad to hear your purchasing experience was convenient and seamless. We appreciate your business
Order came on time and customer service…
Order came on time and customer service was very helpful
1 décembre 2025
Avis spontané
Réponse de Kitchen & Bath Authority
We’re glad to hear that! Thank you for choosing us, and we appreciate you taking the time to leave a review.
Réponse de Kitchen & Bath Authority
Thanks for sharing your experience! We’re happy everything went smoothly overall, and we appreciate the note about shipping updatesit helps us improve.
It was the correct part in the correct…
It was the correct part in the correct color and delivered as expected.
29 décembre 2025
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for your feedback! We’re glad the part arrived in the correct color and exactly as expected. We appreciate your business
Quick delivery and item in good…
Quick delivery and item in good condition
13 janvier 2026
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for your feedback! We’re glad to hear your order arrived quickly and in good condition. We appreciate you choosing us and look forward to serving you again in the future.
Very happy with toilet.Very fast…
Very happy with toilet.Very fast delivery.
13 janvier 2026
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you’re very happy with your toilet and that the delivery arrived so quickly. Providing quality products along with fast, reliable shipping is always our goal. We truly appreciate your business and look forward to assisting you again whenever you need anything for your home.
Easy ordering
Easy ordering; I had searched for this same headboard from different vendors. This was the best price and fastest shipping. Easy, fast, well-packaged, no damage, great follow up.
30 septembre 2025
Avis spontané
All my expectations were met or exceeded.
I had read that a few people had issues with KBAuthority and was skeptical of the service. I must say that they met or exceeded every expectation I had from the pricing to the help understanding what to do when the shower enclosure was delivered. Kudos KBA - well done.
17 décembre 2025
Avis spontané
Great Experience
great price, delivery went well and the piece is beautiful!!
1 décembre 2025
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for the wonderful review! We’re glad to hear that ordering was easy and that you found the best price with us. It’s great to know the headboard arrived quickly, well packaged, and in perfect condition. We also appreciate your kind words about our follow-up. Thank you for choosing us, and we look forward to helping you again in the future.
Avoid this company and it's products at ALL costs
Was emailed and told I would be able to sign for package and inspect it upon delivery. Instead, I came home and the two mirrors were left on the front stairs of my house in the rain, both mirrors were completely shattered. It took three weeks and 8 phone calls and numerous emails to get someone to actually take action to get a refund issued. The return/refund process for this company is absurd and completely unacceptable in this day and age. Absolutely will NEVER purchase anything again from this site and would advise all others to steer far away. This is the Temu/Shein equivalent level of quality and customer service except with complete lack of follow through and quality control.
19 décembre 2025
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for taking the time to share your experience. We sincerely apologize for the condition in which your order was delivered and for the frustration this situation caused.
This is not the experience we want any customer to have. The package should not have been left unattended, especially given the nature of the items and the delivery expectations that were communicated to you. We completely understand how upsetting it is to come home to damaged merchandise, particularly when it could have been prevented.
We do our best to process damage claims as quickly as possible. In situations like this, we are required to work directly with the carrier to complete their investigation and documentation before we can finalize refunds or replacements. While we actively push these claims forward, parts of the timeline depend on UPS or FedEx completing their portion so we can complete ours. This is not meant as an excuse. We want you to know that we are doing everything within our control to move these requests forward as quickly as possible.
Although we are glad the refund was ultimately issued, we fully acknowledge that the time and effort required on your part were unacceptable. Your feedback has been shared internally so we can improve delivery coordination, carrier accountability, and response times when issues arise.
We truly regret losing your trust. If you ever decide to give us another opportunity in the future, we would be happy to offer a significant discount as a gesture of goodwill and an opportunity to make things right.
It was super easy to order
It was super easy to order, and the sink's quality is top notch.
18 décembre 2025
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for your review! We’re happy to hear that ordering was super easy and that you’re impressed with the quality of the sink. We truly appreciate your business and look forward to helping you again on your next project.
I have SWISS MADISON toilets and needed…
I have SWISS MADISON toilets and needed to replace the flush bush buttons in chrome color. They were difficult to find, but KBAuthority had them. The order process was simple and fast, and I received the parts on time. I will check out KBAuthority again next time for any bathroom or outdoor furniture needs.
8 octobre 2025
Avis spontané
Réponse de Kitchen & Bath Authority
Thank you for sharing your experience! We’re glad we could help you find the chrome flush buttons you needed for your Swiss Madison toilet, especially since they can be hard to track down. It’s great to hear the ordering process was simple and that your parts arrived on time. We truly appreciate your business and look forward to helping you again in the future with any bathroom or outdoor furniture needs.
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