Keen & Able Avis 

6 643
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After ordering a product from a premier company we were contacted by Keen & Able who were tasked with delivering the item. Their communication was first class and a change of delivery date was dealt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Coursier

Écrit par l'entreprise

We are Keen and Able. We work with leading bed and sofa companies to provide a superior delivery experience to the room of choice. We are totally focused on customer service. Once we have arranged a convenient delivery day we keep customers fully informed on the progress of their delivery. ...


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

7 k avis

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4,8

Tous les avis

(6 643)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional and efficient

Very professional team picked up the mattress quickly and without any hassle.

23 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, thanks for letting us know

Noté 5 sur 5 étoiles

Had my Hypnos bed delivered by Keen and…

Had my Hypnos bed delivered by Keen and Able. Had a call and email the day before to say the time frame when my bed would be delivered. Guess what. .they arrived in the time slot and even gave me a heads up when they were on their way. Took my bed upstairs and even put everything together for me. Friendly polite and professional-just the way I like it. Highly recommended !

31 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 3 sur 5 étoiles

Meh… an ok delivery

One lady I spoke to on phone was very pleasant and helpful but another chap sounded like he hated his life and couldn’t do less to assist, I had to keep asking before he went and got some answers for me. The delivery team themselves were ok but again pretty grumpy and miserable and all they seemed concerned about was getting me to sign a potential damage disclaimer and being on their way as quickly as possible. They seemed shocked that a mattress would need to be delivered up one flight of stairs to… a bedroom! All in all, definitely had worse delivery companies but definitely better so not sure if all the amazing views are just a result of people have incredibly low expectations to start with or if I just got unlucky.

16 février 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, thanks for letting us know

Noté 5 sur 5 étoiles

Great company

Had new bed and mattress delivered with no problems ,kept up to date before delivery and on the day.Took old bed away,and put my new one in bedroom super fast .Would use them again and recommend the company.Thankyou.

30 décembre 2022
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

First Class start to finish

Bought a mattress from mynextmatress delivery by keen and able Text same day as order confirmation if delivery Only slip up no text day before for delivery slot But they did text in the morning confirming time Called 35 mins prior to delivery Brought into room of choice First class throughout

2 février 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Great service from the two lads

Great service from the two lads, mattress carefully taken upstairs, unwrapped and put ready on the bed. They worked quietly and kindly managed not to wake two sleeping babies in the next room. Would recommend

14 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

We were very pleased with the service…

We were very pleased with the service we received. The two delivery guys could not have been more helpful - so kind, friendly and professional. Thank you.

15 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, the human touch still means something

Noté 5 sur 5 étoiles

A delivery company that really delivers

Once we had received confirmation that the bed was due to be delivered Keen and able took over.
We had constant communication on each step and on the delivery day phone calls from the delivery men.
Once delivered they unpacked and removed all the rubbish.
Great service

3 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Excellent guys

Excellent guys, told when they were coming. Put on over shoes when entering house. Very polite and incredibly quick. Thank you

19 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Great delivery company.

Much like the other comment here, great communication from the Keen & Able leading upto the delivery. On the day the delivery guys phoned twice, once when they were an hour away and again when they were 20 minutes away. When they arrived they were very polite and courteous, wore over shoes and happily took my mattress all the up to the top floor of my town house. Really great service, couldn't ask for any better.

25 janvier 2023
Avis spontané
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Réponse de Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Efficient, friendly delivery

Very good communication. Kept us informed about the time of delivery. Process of delivering the mattress was good, efficient and very careful. Very polite friendly staff

17 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, the human touch still means something

Noté 5 sur 5 étoiles

Delivery with a smile

Cannot fault the communication or delivery. Both followed their company’s rules to the letter, and were very polite and pleasant. delivery with a smile!

2 février 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Friendly quick helpful, great service!

All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had our other ready to be delivered even though the mattresses were from two separate companies which made it a super smooth delivery and pick up. the two guys were funny, friendly and made a quick job of swapping out a super king matress! Thanks so much

2 février 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Happy with this company ,they were very…

Happy with this company ,they were very professional from booking my delivery slot to , contact the day before delivery with a 4 hrs slot and then 20min before arrival.The delivery guys were helpful and friendly .

31 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Excellent

Excellent, good communication, polite, professional.

26 janvier 2023
Avis spontané
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Réponse de Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Very helpful "chaps"

Very helpful "chaps"
Rang when they were near home, would definitely recommend this company.Thank you

25 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, thanks for letting us know

Noté 5 sur 5 étoiles

Great experience with Kken & Able from…

Great experience with Kken & Able from ordering to delivery. Was kept up to date with phone calls, both before and on delivery day. The young men who delivered my mattress were friendly, and set up my mattress and took away all the packaging. My mattress is fantastic at a good price too! Definitely recommend this company highly.

17 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

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