Keen & Able Avis 

6 643
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After ordering a product from a premier company we were contacted by Keen & Able who were tasked with delivering the item. Their communication was first class and a change of delivery date was dealt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Coursier

Écrit par l'entreprise

We are Keen and Able. We work with leading bed and sofa companies to provide a superior delivery experience to the room of choice. We are totally focused on customer service. Once we have arranged a convenient delivery day we keep customers fully informed on the progress of their delivery. ...


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(6 643)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience

Notification of delivery date and time communicated well. Update on the day received. Guys who came were great, very helpful, no fuss. Making the whole experience a good one.

2 février 2023
Avis spontané
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Réponse de Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Excellent service

Really good service. Friendly, arrived on time, very courteous, wore shoe covers to make sure no dirt was brought in. Actually the best delivery team I have ever received goods from.

2 février 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience! Very polite team and also what important the communication has been on the highest level as it should be! I can highly reccomended Keen&Able!

23 janvier 2023
Avis spontané
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Réponse de Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Excellent!

Had a mattressdeliveredby Keen and Able. The delivery was both timely and efficient. The two individuals who delivered the item were courteous and pleasant. Have absolutely no problem recommending this delivery company.

30 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Excellent service

Communication was outstanding with regular updates right up to the point of delivery. We actually changed the delivery date in advance, but everything went smoothly, and the person dealing with it was super efficient.
Delivery team were polite, friendly and quick, but were very careful throughout the process.
Top work.

27 janvier 2023
Avis spontané
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Réponse de Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Excellent service

Excellent service. We were kept in the loop and an arrangement was made sooner than anticipated. The delivery team were impressive; swift and courteous and I wouldn't hesitate to recommend Keen & Able. Very impressed.

30 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Cannot fault

Good communication throughout. Given collection date and promised a text the previous day with a four hour slot. That happened. Rang when about 20 minutes away. Professional and friendly. Problem free. Very impressed.

12 février 2023
Avis spontané
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Réponse de Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Noté 5 sur 5 étoiles

First class service

First class service. friendly, on time and very professional. We highly recommend this personal company. So pleased that Emma Sleep are using them, they make the deifference!

11 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 4 sur 5 étoiles

Worst payer company

Worked hard through contractor with them all December and two weeks in Jan,23 ,
They didn’t pay the contractor and they have no money to pay us, shame on them and Hypnos Bed who own them,

We have family and rent to pay

Don’t do this to drivers

10 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Collection of returned goods

Keen and Able we're outstanding. Excellent customer service, kept me up to date and collection team were fantastic. Many thanks

10 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

On Time with advance phone call

Efficient removal of the old mattress and the new packaging. New mattress vacuum packed and opened with no bother. In and out in a few minutes. Good job done with no fuss.

12 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Very pleasant and professional

Rang to rebook the given delivery date, agent was very helpful and re-organised quickly. Kept informed with updates re delivery day, then with a window the day before. Delivery guys rang to say on the way, about half an hour away, they were very pleasant and professional, even carried the mattress upstairs for me, unpacked and offered to remove the packaging. Highly recommend.

10 janvier 2023
Avis spontané
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Réponse de Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Seamless Delivery Service

The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the delivery men called in advance when they were 30 mins away and arrived within their slot, put shoe covers on and brought the mattress upstairs. They took our old mattress away and cleared all delivery packaging too. The mattress was delivered just 2 working days after production. Exemplary service

17 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Morning slot as requested

Delivery as stated, agent gave morning slot as requested.

9 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Really friendly chaps

Really friendly chaps, very courteous! Excellent service and turned up exactly when they said they would!

24 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Mattress delivery.

Prior to delivery of mattress communication about delivery arrangements was excellent and timely. The two delivery men were polite and careful and whilst the route to the bedroom was not straightforward they took it in their stride and to my relief there was no problem. They took away all packaging and ensured all tidy. A very positive and pleasant experience. Excellent service.

18 janvier 2023
Avis spontané
Logo de Keen & Able

Réponse de Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Great experience

The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when they were 30 mins away and arrived within their slot, put shoe covers on and brought the beds upstairs and even showed us how they fitted together. Fab from start to finish. Many thanks

16 janvier 2023
Avis spontané
Logo de Keen & Able

Réponse de Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Bed delivery

The two chaps that delivered my bed were polite, efficient and thoughtful. The bed was delivered on time I was kept well informed.

24 janvier 2023
Avis spontané
Logo de Keen & Able

Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

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