Keen & Able Avis 

6 643
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After ordering a product from a premier company we were contacted by Keen & Able who were tasked with delivering the item. Their communication was first class and a change of delivery date was dealt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Coursier

Écrit par l'entreprise

We are Keen and Able. We work with leading bed and sofa companies to provide a superior delivery experience to the room of choice. We are totally focused on customer service. Once we have arranged a convenient delivery day we keep customers fully informed on the progress of their delivery. ...


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

7 k avis

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4,8

Tous les avis

(6 643)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Clean and tidy

Clean and tidy, very professional 👌

18 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, thanks for letting us know

Noté 5 sur 5 étoiles

Very professional

The employees rang 30 minutes prior to arriving, took their shoes of once they were inside the house, took the mattress upstairs, took the packaging off & disposed of it and put the mattress in position on the bed. when leaving they took the old mattress away and were in and out in 5 minutes

12 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, thanks for letting us know

Noté 5 sur 5 étoiles

Excellent service - on time and efficient

Keen & Able collected an Emma Mattress return from me. Their service was excellent. I got plenty of notification of the collection date so
I could plan to be in. On the day they did the collection, I was given a 4 hour window and also got a call 30 mins before they arrived just to confirm I’d be at home (they also arrived well within the 4 hour window so it was not a long wait). Both drivers were really friendly and polite when they arrived. I’d recommend these guys and I’d definitely use them again if I had the choice.

27 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Professional company

I found the delivery team to be very respectful of my property, and very polite and professional in the way they carried out there job. They kept me informed of the delivery time on the day. Would highly recommend this company

26 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Great service

Great service, quick and professional. Highly recommend them.

13 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, thanks for letting us know

Noté 5 sur 5 étoiles

Convenient, punctual, professional

Clear directions were given regarding collection of mattress and date of collection the people came in the allocated time and quickly packed the mattress and took it away

23 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Job well done.

Delivery on time,old bed and mattress removed and new bed assembled, rubbish taken away by two pleasant and efficient men. ;)

21 décembre 2022
Avis spontané
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Réponse de Keen & Able

That's great to hear, thanks for letting us know

Noté 5 sur 5 étoiles

I got my new item last week and the…

I got my new item last week and the delivery was very good and the delivery man was very good to me and I'm happy for them to do so again soon I was very impressed with them and it was on time and they did it all in minutes Thank you 😊

23 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Great service

Polite and friendly. Great service.

19 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, thanks for letting us know

Noté 5 sur 5 étoiles

A Friendly And Efficient Service

The two delivery men were very friendly and arrived within allocated time slot. They assembled the bed, cleared all the packaging and took our old bed away. Highly recommend.

20 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Excellent service

Delighted with the bed excellent quality and very comfortable. The delivery service was outstanding too - very helpful men polite and careful in moving new and old mattress. Highly recommended

6 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, thanks for letting us know

Noté 5 sur 5 étoiles

What a great service. Thankyou.

Well, what a difference this was. Two chaps delivered a divan and mattress to our home, and erected it for us. Polite, efficient, with a hint of humour. Absolute efficiency. The chaps even phoned us on the morning of delivery. Thankyou, extremely great service.

19 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Good experience. …

Excellent service,very efficient and respectful of property. Soon out with the old and in with the new. No complaints at all.

18 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Great service

Great service, the 2 guys were very helpful and friendly.

13 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, thanks for letting us know

Noté 5 sur 5 étoiles

Polite, helpful and careful

The guys who picked up my kingsize bed were friendly, helpful and careful when removing it from the house. They were polite and punctual.

20 janvier 2023
Avis spontané
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Réponse de Keen & Able

That's great to hear, the human touch still means something

Noté 5 sur 5 étoiles

Delivery of my Yanis latex mattress

Hello, Keen and Able delivered my mattress within the time scale allocated and it was delivered with politeness and consideration. The two men who delivered my mattress very kindly removed the old one and put the new one place which was most helpful considering the weight of the new mattress. They were very prompt efficient and courteous and I would recommend them for any further deliveries of large and heavy items that I may need in the future.

3 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Picked up my returns in the time slot…

Picked up my returns in the time slot allocated, letting me know beforehand when they were on their way. Polite and professional.

19 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Kept well informed of my delivery

Kept well informed of my delivery. Two very likeable delivery/assembly staff. good sense of humour. very tidy workmen.

18 janvier 2023
Avis spontané
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Réponse de Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Noté 5 sur 5 étoiles

Fantastic down to earth delivery team 2…

Fantastic down to earth delivery team 2 cracking lads delivered my new mattress up stairs on to the bed frame. Communication from the company itself was excellent with plenty notice kept me updated throughout

9 janvier 2023
Avis spontané
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Réponse de Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

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