placed the order on 14th Jan, the next day I received an email saying it was out of stock. they would order the floor boards immediately and the delivery will take one week. one week later I was to... Voir plus
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Lisez les avis des autres
Luke was really helpful with my order, arrived when he said and in perfect condition. Driver was super helpful unloading and really nice guy. I purchased 21 SQ MTR of the Khars Unico distressed floori... Voir plus
Having placed previous orders I have always found that their service has been reliable and competitive. With respect to support, upon receipt of my last order I found one of the doors was marked! Cont... Voir plus
Excellent service throughout. Always kept us informed of progress and of any supply chain issues. Also gave helpful advice on the installation of the Kahrs flooring. Will use them again. Colin Moors... Voir plus
À propos de l'entreprise
Coordonnées de contact
Offices 10 & 12, Evans Business Centre, Earls Road Industrial Estate, FK3 8UU, Grangemouth
- 01324 492743
- webteam@kensyard.co.uk
- www.kensyard.co.uk
4,0
Bien
878 avis
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Low price purchase of KAHRS flooring
Low price purchase of KAHRS flooring, free delivery on orders over a certain amount was great.
Staff were friendly and helpful.
12 avril 2019
Avis spontané
Excellent price and delivery service
12 avril 2019
Avis spontané
Wood floring
From the initial discussion to the delivery the process was excellent. Thanks.
12 avril 2019
Avis spontané
Kahrs Oak Floor Boards
We were looking for some Kahrs oak floor boards for our new extension. We wanted the same floorboards which we already have in our house and Kens Yard were able to supply these. Great service and we were even able to return 1 pack of unopened floor boards for a refund
1 avril 2019
Avis spontané
Although there was a delay in delivery…
Although there was a delay in delivery and it didn’t come when expected Luke sorted this out and apologised for delay. Good customer service. Pleased with the scotia and a good price too.
15 février 2019
Avis spontané
Very impressed with the service from Kens Yard
Very impressed with the service from Kens Yard. I initially ordered the goods from another well known national retailer which claimed to have it in stock but after waiting for two weeks and then chasing the order I was told my order couldn't be fulfilled for at least 6 weeks. I then found the items were available and in stock at Kens Yard, so I placed an order with them and the goods were delivered the very next day. I am very pleased with my goods which were delivered in good condition. Very good service from Kens Yard and I would be happy to use them again in the future.
27 décembre 2018
Avis spontané
Excellent Service
Excellent service, information on product was comprehensive and accurate. Delivery of goods was prompt and with clear instructions. Special requests were noted and actioned.
Altogether a pleasant experience.
16 novembre 2018
Avis spontané
HelpfulTop Marks
Helpful, knowledgeable, easy process to follow and fast response to both queries & delivery.
5 octobre 2018
Avis spontané
Excellent company
Ordering, delivering and paying were done with absolutely zero effort. Goods arrived exactly as stated with friendly staff.
29 septembre 2018
Avis spontané
Good quality at affordable prices
Good quality at affordable prices. The only issue was the communication on delivery was lacking. Delivery arrived a day earlier than expected no warning! Important for online sellers to ensure customers have this information.
19 septembre 2018
Avis spontané
Great price and service
31 août 2018
Avis spontané
Really quick to send free sample of…
Really quick to send free sample of wooden flooring
Ordering easy on the website
Flooring arrived within a few days
17 août 2018
Avis spontané
very fast delivery and a great product…
very fast delivery and a great product at a great price.
Would buy from them again without hesitation
16 juillet 2018
Avis spontané
Great customer service
Great customer service, speedy delivery of exactly same flooring that John Lewis failed to deliver. Hence so happy that I found this company who are by miles better than gigantic retail John Lewis!
25 mai 2018
Avis spontané
We wouldn’t hesitate to recommend
We wouldn’t hesitate to recommend, and can’t praise Ken’s Yard highly enough. Luke, who we dealt with over email, was so helpful. The flooring is beautiful, and arrived really quickly, as promised.
4 mai 2018
Avis spontané
Superb service from start to finish.
21 avril 2018
Avis spontané
Would have given 5 stars but lack of…
Would have given 5 stars but lack of communication lets them down a bit, very happy with the product
12 avril 2018
Avis spontané
From for packs of laminate flooring…
From for packs of laminate flooring i've found just two boards that where not chipped.
22 mars 2018
Avis spontané
Réponse de Kens Yard
Hi Chris,
Sorry to hear about your damages. Obviously, if the damages had been reported to us, we would have been able to arrange replacements and claim for the damage from the courier. Is there any reason you chose not to contact us regarding the damages?
Kind Regards,
Luke
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