placed the order on 14th Jan, the next day I received an email saying it was out of stock. they would order the floor boards immediately and the delivery will take one week. one week later I was to... Voir plus
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Luke was really helpful with my order, arrived when he said and in perfect condition. Driver was super helpful unloading and really nice guy. I purchased 21 SQ MTR of the Khars Unico distressed floori... Voir plus
Having placed previous orders I have always found that their service has been reliable and competitive. With respect to support, upon receipt of my last order I found one of the doors was marked! Cont... Voir plus
Excellent service throughout. Always kept us informed of progress and of any supply chain issues. Also gave helpful advice on the installation of the Kahrs flooring. Will use them again. Colin Moors... Voir plus
À propos de l'entreprise
Coordonnées de contact
Offices 10 & 12, Evans Business Centre, Earls Road Industrial Estate, FK3 8UU, Grangemouth
- 01324 492743
- webteam@kensyard.co.uk
- www.kensyard.co.uk
4,0
Bien
878 avis
Aucun historique récent de demande d’avis
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Excellent service
Excellent service and total consideration for my project . Absolutely no
Complaints at all and extremely happy with service and recommendations
23 février 2018
Avis spontané
Excellent service
Excellent service! This is the third time I have bought from Kens Yard and the service, price and advice has always been outstanding.
7 janvier 2018
Avis spontané
These guys went the extra mile and …
These guys went the extra mile and dealt quickly and effectively replacing a wrong part within my order. Would definitely use again and highly recommend Kens Yard.
6 janvier 2018
Avis spontané
Very helpful and competent plus great …
Very helpful and competent plus great prices and speedy delivery
23 décembre 2017
Avis spontané
Good Service
Good price
Good customer contact
Kept us up to date with progress
21 décembre 2017
Avis spontané
Pretty efficient as far as ordering and …
Pretty efficient as far as ordering and confirmation were concerned.
There was some lack of clarity around delivery but those I spoke to at the office were helpful and friendly even though at times they didn't seem to know exactly where my goods were and when they would be delivered. I guess we are all getting used to knowing almost to the half hour when it will happen
The wood was fairly well packaged but it was kerbside only. I was grateful that the delivery man was prepared to help me.
Only one board was damaged on the corner. I could not have seen that when I inspected the packaging and signed.
21 décembre 2017
Avis spontané
Great service and product but let down by approach to delivery
Great customer service, good product and value for money; however their approach to delivery isn’t appropriate. Their delivery drivers will not bring the product beyond the main entrance, which meant I had to carry multiple packs of flooring to the second floor on my own. I acknowledge you are advised of this in your order confirmation, but the approach to delivery should be made clear pre-order, which it was not. In addition, considering their product line I don’t believe delivery into your hone is unrealistic.
21 décembre 2017
Avis spontané
Excellent help from the staff
Excellent help from the staff, product arrived when stated and very satisfied with purchase. Have used the company before and will definetly use them again
20 décembre 2017
Avis spontané
excellent service from start to finish
excellent service from start to finish, will use again and recommend to everyone
20 décembre 2017
Avis spontané
Highly reccomend
Good prices. Brilliant service. Prompt delivery.
Highly recommend
20 décembre 2017
Avis spontané
Great service
Luke Bell dealt with my order and was very helpful from start to finish. The product was delivered as described and on time. Recommended
20 décembre 2017
Avis spontané
Excellent service with products …
Excellent service with products delivered promptly. Fantastic support from Luke who helped me with ordering the right items - even though it was out of business hours!
20 décembre 2017
Avis spontané
Very positive transaction
These guys were great. Ordered some hardwood flooring... they hooked up a price match against a quote from another company and threw in gold star customer service on top. Thanks Gordon.
Ordered on Friday and arrived at my door Monday morning through ice and snow!
15 décembre 2017
Avis spontané
Great understanding of product and extremely helpful advice
When exploring the purchase of Kahrs engineered flooring right from the start I knew that Kens Yard were the right people to deal with. Luke's knowledge was boundless and helpfulness in dealing with the delivery of a large order was exemplary; this coupled with a competitive price should be a real winner to anyone considering new flooring. Finally the courier company were a delight and could not have been more helpful in delivery to a specific store. Thank you Luke
27 octobre 2017
Avis spontané
Prompt delivery
Products ordered and delivered very quickly as promised, everything was as I had discussed with the manager directly so would not hesitate to order from them again
18 octobre 2017
Avis spontané
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