Kingdom Appliances Avis 

Superb service from start to finish. Big thank-you to Zak who took the time to show me round the warehouse to view the items I was purchasing, which although they were graded products looked fantastic. Friendly, helpful and great communication which in my experience is a refreshing change these days. Would definitely use again and would highly recommend.

Good communication throughout order to delivery. Especially on day when driver had vehicle problems during the day. And still delivered ( 2 days after ordering ) driver assisted to 2nd floor flat without any quibble.
Cooker immaculate.
Minor highlighted marks that aware of when purchased were smaller than expected.
Will definitely want to purchase from Kingdom Appliances again.

A company that refuses to take responsibility for the service they provide.

We ordered a £3000 John Lewis Fridge Freezer from Kingdom Appliances.

The advertisement described the product as follows:

“This is an UNUSED new graded item with minor indentations/marks to the side panels. Not seen when fitted.
The front is in excellent condition with no visible marks.”

When the product was delivered it had protection film fitted to the doors.
It made common sense to keep this on the product until it was installed.
The kitchen was delayed a few months, but the Fridge was stored safely. On removal of the film it was evident that there were 4 dents of different sizes on 3 of the front facing panels.

On contacting Kingdom Appliances they have point blank refused to replace the doors as they were "Not inspected within the given time-frame".

The dents were there regardless of the film being taken off immediately, or a number of weeks / months later.

Horrendous customer services.

A long winded reply from Kingdom Appliances that basically says one thing: WE HAVE YOUR MONEY AND DON'T CARE.

You fail to acknowledge any of my points.

You clearly have no understanding of how your product is shipped.
You state "Bubble warp" but there was none to be seen.
I wish I could upload the photos to show people.

The simple facts are, you advertised the product as "No cosmetic marks to the front, we paid £3000 and now the damaged fridge is of no use and you fail to accept any responsibility.

You truly are a pathetic company.
I really hope people read this review before being conned like we were.

Bought and paid ££279.99 for a dishwasher (Electrolux ESL4200LO) back in 2016-07-20.
The plumber came to install it yesterday 14 December 2016, found out that is a second-hand dishwasher they have delivered and is faulty and not working at all. Called Kingdom appliances and was told I should have called and report the fault within 28 days after delivery.
Please do not buy anything from this website, its just a BIG FRAUD!!!Selling a second-hand dishwasher for a new and its FAULTY!!!

I was impressed of communication! Man on the phone helped me a lot."Kingdom appliances "you are very lucky having such a great team! Thanks for sending handle to us! Really appreciate! Renata

Purchased via ebay from Kingdom. Graded but checked.
Excellent price.
Hob hard to find as discontinued by AEG
(why is beyond anyones reasoning as it was a fine performing hob)
Delivered by Kingdoms own van. Very friendly and helpful driver.
Hob checked over by our own technicians and was A1..
Now it has had two consecutive days of heavy use and performs as it should.
Shall certainly consider buying from Kingdom again.

I was replacing a complete kitchen, and, having used this company in the past, decided they were the obvious choice.
I purchased 7 items from them and saved quite a large amount of money against High Street sellers.
The whole process was made easy. Between us we came up with a short list of possible products and I then visited their showroom to make the final selection.
Delivery was made at the agreed time, although you may have to get up early if you are the first call of the day.
Overall, 100% happy with the deal.

Great product at a great price . Friendly and polite staff . Very happy customer

We have just taken delivery of an AEG dishwasher from Kingdom Appliances, we ordered it Monday and it was delivered free on Friday. The delivery time was scheduled for 3.15 it arrived spot on time, the van driver was excellent and the slight indentations on the side hardly noticeable. This is now our third appliance from Kingdom Appliances the other 2 both AEG were bought in 2009 and have been fantastic one was a double oven the other a washing machine. I would highly recommend Kingdom Appliances to anyone looking for quality appliances at a good price

Excellent Services, excellent delivery drivers - all round a very good place to buy

The driver delivered the integrated AEG washing machine, as arranged and on time (within 2 days of ordering), which I installed and fitted. It's also now registered for its 2 year guarantee with one simple phone call to AEG.

My wife and I are both very happy with it and of course, the kids don't have to "help" with the dishes since the old one broke down!

Thanks for a great service from start to finish. Nothing was too much trouble to you. I wish all companies wanted to ensure customers had all the information and support to make a purchasing decision.

I highly recommend Kingdom Appliances.

great honest company selling a variety of appliances at such cheap prices with excellent service- would definitely reccommend and buy from again

My great value integrated Zanussi integrated fridge freezer arrived today, Friday, exactly as planned.
Ordering on the Wednesday was easy, helpful and friendly, with delivery for Friday.
Dispatch rang on the Thursday and told me when it would arrive (as they understood I had to take my son to hospital in the morning).

The appliance arrived, with a friendly driver, at the allotted time. It is now installed and working perfectly. Excellent.

Tumble dryer ordered, arrive faulty, broken, dirty.
Called to discuss, told tough as signed for!
I asked for a refund... They would think about it!
Put phone down on me when I said I would do a bank chargeback.
Avoid this Mickey Mouse company.

They have various ebay shops one of which trades under the name kitchens-and -more, I purchased a £300 washing machine that is advertised at £400 on the high street, it stated on their ebay shop that it was a 28 day return with slight cosmetic damage, I thought for a £100 reduction I could live with that, how wrong I was. Firstly the date of delivery was scheduled for the 28th April 2016, which would give me plenty of time to prepare, the driver turned up without warning at 6:20 am on the 22nd April 2016 and said well I knew you'd me due to you being in bed, so was my young son. I put the washer in place, as its integral, and loaded it up, the entire content of water leaked all over the floor, detergent and all. The old washer had since been collected, due to being placed on the road side and we were told that a replacement could be with us in approx 5 days, no good with a young child also having inspected the washer, it was not giving the impression of a 28 day return more like one that had seen some action and had obviously been returned as faulty. I have since paid the full price £400 for the same model but this time from a trusted source, don't think because something is lower price its a bargain and save yourself a lot of hassle, pay the going price and get what you pay for, a final note stay clear.

I bought a Zanussi double oven (ex display) and an induction hob from these guys. I saved about £100 on the oven. The induction hob was around the same price as all the other competitive retailers.

They were very helpful when I popped into the store too.

I put the oven in my garage and installed it about a month later, and was gutted to discover I was missing the fitting brackets and the grill pan! I called up the customer services, half expecting to get fobbed off (as I had left it so long)......But the chap I spoke to sent me the fitting brackets and grill pan within 48 hours. No suspicious questions, no problems, no excuses BRILLIANT. Next time I need to buy appliances these guys will be my first port of call!

In my search to save money on a particular Zanussi cooker, I came across Kingdom Appliances. They were one of a very few companies which had this product in stock and in the finish I required. The price was excellent but I was a little concerned to see that they were also offering a number of the same cooker as 'New Graded' (a new item but with marks or dents). They had one new unit left and and I decided to take the plunge.

From the moment I picked up the phone and spoke to them, their service was faultless. I was kept updated throughout the order process and the agreed delivery date and time was also kept to. The driver took great care in unloading the unit and was very courteous and helpful. The cooker was clearly new and well packed and although we did have a couple of issues, including a cracked oven door handle, everything was resolved quickly and painlessly. Their action was swift and a new handle arrived the day after I reported the problem.

I am very pleased with the product, as well as the excellent level of service offered throughout and would happily recommend them. The next time I need another appliance, I will certainly visit their website first.