This property management company operates with staggering incompetence and blatant disregard for residents. Their sole focus is extracting ever-escalating service charges while delivering absolute z... Voir plus
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Lisez les avis des autres
Helen Trotter of KPS was outstanding - professional, friendly and helpful throughout my contact regarding a recent incident in our building. She made me feel valued, listened to, and genuinely cared f... Voir plus
L'entreprise a répondu
The customer service and treatment of customers by this company is nothing short of vile. They offer no help when you raise a query about making payment, which you cannot do because their system onlin... Voir plus
L'entreprise a répondu
Stuart who dealt with our problem was very kind as well as being very professional and knew how to deal with the problem in a timely manner. He sorted the query and was able to manage the problem s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Kingston Property Services prides itself on providing quality services at excellent value for money. We specialise in leasehold block management and estate management throughout the North of England.
Coordonnées de contact
Cheviot House, Beaminster Way East, NE3 2ER, Newcastle upon Tyne, Royaume-Uni
- 03301231133
- mail@kingstonpropertyservices.co.uk
- www.kingstonpropertyservices.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 76 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Highly professional .
I had multiple queries, regarding three properties. Helen, dealt with them in a highly effective , friendly and professional way. Could not have asked for better service .

Réponse de KINGSTON PROPERTY SERVICES LIMITED
Won’t allow high speed broadband
Obstructive and unhelpful we are trying to upgrade to high speed broadband initially told it wasn’t available we are now told that any holes drilled by openreach can’t be verified as being safe re potential fire awful service
Initial contact
Simple phone call and managed to complete my needs quickly.

Réponse de KINGSTON PROPERTY SERVICES LIMITED
The customer service I received today…
The customer service I received today by Helen was extremely helpful, she was courteous, polite and patient. Thank you

Réponse de KINGSTON PROPERTY SERVICES LIMITED
Great help thanks
Helen was really helpful and took the time to explain the issue I had thanks

Réponse de KINGSTON PROPERTY SERVICES LIMITED
Excellent and efficient service from…
Excellent and efficient service from Helen in your payments section.

Réponse de KINGSTON PROPERTY SERVICES LIMITED
Customer service advisor
Customer service advisor, Anthony was very helpful and efficient. Rang up to make a payment and Anthony helped set up my online account which makes future experience much easier.

Réponse de KINGSTON PROPERTY SERVICES LIMITED
Helen is a star
Helen was really kind, build great rapport and was clearly a product expert. She answered my query very precisely leaving no confusion. Be like Helen.

Réponse de KINGSTON PROPERTY SERVICES LIMITED

Réponse de KINGSTON PROPERTY SERVICES LIMITED
Spoke with Helen trotter at Kingston…
Spoke with Helen trotter at Kingston open spaces. Really helpful and sorted all issues for me, very happy with service

Réponse de KINGSTON PROPERTY SERVICES LIMITED
The lady who I spoke with on the phone…
The lady who I spoke with on the phone Ms Helen Trotter couldn't have been more helpful in sorting the problem out that I had with Carney Consultancy... she is a credit to Kingston property services... special mention to Stuart Fisk too .

Réponse de KINGSTON PROPERTY SERVICES LIMITED

Réponse de KINGSTON PROPERTY SERVICES LIMITED
We deal with lots of Property Managers…
We deal with lots of Property Managers at Kingstons, and they are all excellent and very helpful, plus a shout out to the very helpful Kelly Smith on reception, she's like Supergirl regarding the speed she gets us the weekly info we need.

Réponse de KINGSTON PROPERTY SERVICES LIMITED
The call was quick and efficient
The call was quick and efficient, good customer service and very friendly.

Réponse de KINGSTON PROPERTY SERVICES LIMITED
We had a query about Covenent Consent…
We had a query about Covenent Consent on our apartment. Helen was quick and efficient and everything was settled in 10 minutes.
Cass Farrar

Réponse de KINGSTON PROPERTY SERVICES LIMITED
Easy and friendly service
Helen the advisor I spoke to gave me the information and explained exactly what to do. She even offered to give me the phone number of the on-site maintenance man. It was very easy and Helen was really lovely.

Réponse de KINGSTON PROPERTY SERVICES LIMITED
Great customer service by Anthony
Great customer service by Anthony, no long waiting times to get through on the phone. Invoice was easy paid over the phone

Réponse de KINGSTON PROPERTY SERVICES LIMITED
Contacting Kingston
I needed to make a payment to Kingston and called yesterday and spoke to Helen. She was extremely courteous and helpful and overall it was a great experience.

Réponse de KINGSTON PROPERTY SERVICES LIMITED
Excellent customer service from Helen
I rang Kingston with several questions on a property I recently purchased. Helen answered my call immediately and not only answered all of my questions, she also assisted in setting me up with access to the portal. She also provided additional helpful information related to parking at the property.
Helen was so helpful, very knowledgeable and resolved everything for me with the one phone call. I will be sure to ask for her next time I contact Kingston. Thank you Helen!

Réponse de KINGSTON PROPERTY SERVICES LIMITED
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