Great product at a good price, delivery was very fast, the problem I had with the handrail was resolved politely and quickly.
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Lisez les avis des autres
Really high quality 10m ladder def minutely professional standard . Excellent price compared to other sources , delivered next day .one small problem the stabiliser I think was from a different ladde... Voir plus
Appalling Customer Service & Broken Promises I ordered a ladder at 10:38 AM on Thursday, comfortably within the deadline for next-day delivery. Instead of arriving on Friday, the courier sent it... Voir plus
L'entreprise a répondu
Quality product, fast delivery and good communication. With basic DIY skills it was fairly easy to widen the existing hole to the loft and install the hatch and ladders. I should have done this year... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Écrit par l'entreprise
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Coordonnées de contact
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Royaume-Uni
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful and easy to talk to
20 mai 2026
Delivery was extremely quick and the…
Delivery was extremely quick and the boards were very reasonably priced
19 mai 2026
Excellent product at a competitive…
Excellent product at a competitive price. Delivered next day as promised.
19 mai 2026
Top company!!
Really pleased with the service and the ladder itself.
Very quick delivery!! Couldn't fault anything at all. MANY THANKS 😊
27 avril 2026
Onl one thing customer service you ring…ladder
Onl one thing customer service you ring them up? Just say something what was missing you get told to email us instead of taking over the phone
27 avril 2026
Good website making it easy to select…
Good website making it easy to select the right product that best suits your requirements. Once order placed prompt delivery and very pleased with the high quality of the step ladder I purchased.
23 avril 2026
Style diy ladder
Excellent ladders sturdy and safe to work off I got 7.8 so no job out of bounds delivered on time would definitely recommend to all diy people out there
22 avril 2026
Customer service poor,promised delivery…
Customer service poor,promised delivery verbally on two occasions and by email on one occasion.All delivery promises failed to materialise,finally delivered one week after ordering
When the package arrived it looked like it had been in wreck,fortunately it was only the packaging and contents were ok
On the whole not a good experience
20 avril 2026
I had a great shopping experience
I had a great shopping experience, easy to order quick delivery satisfied with my purchase would recommend Ladders UK Direct.
20 avril 2026
Great set of ladders
Great set of ladders
I bought the 2 section 3.5 M closed for use with traditional window cleaning
The only downside is that they came with a safety bar that fits to the bottom which is not something I’d generally use with moving house to house and window to window quickly, so I had to purchase some feet and fit them myself.
That’s the only reason I gave 4 stars.
Overall a good solid set of ladders and quick delivery, I will buy these again.
5 avril 2026
Product was exactly as described
Product was exactly as described, delivery was as promised. Very happy.
14 avril 2026
Good strong ladder.
6 avril 2026
ladder as described and reasonably priced
Not much to say other than the ladder was as described and reasonably priced. I was pleased with the swift delivery. Would buy again.
25 septembre 2025
Laddering up
I ordered a ladder and the right ladder arrived quickly. If I need another ladder I’d buy one from this company.
30 mars 2026
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