Great product at a good price, delivery was very fast, the problem I had with the handrail was resolved politely and quickly.
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Lisez les avis des autres
Really high quality 10m ladder def minutely professional standard . Excellent price compared to other sources , delivered next day .one small problem the stabiliser I think was from a different ladde... Voir plus
Appalling Customer Service & Broken Promises I ordered a ladder at 10:38 AM on Thursday, comfortably within the deadline for next-day delivery. Instead of arriving on Friday, the courier sent it... Voir plus
L'entreprise a répondu
Quality product, fast delivery and good communication. With basic DIY skills it was fairly easy to widen the existing hole to the loft and install the hatch and ladders. I should have done this year... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Écrit par l'entreprise
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Coordonnées de contact
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Royaume-Uni
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service,good communication…
Excellent service,good communication and very quick delivery. Great company and highly recommended.
25 mars 2026
Top service
26 mars 2026
A super quick delivery, and excellent quality!
A super quick delivery, excellent communication, and an extremely high quality ladder! Very impressed! Would highly recommend! Thank you Ladders Uk Direct 👍🏻
25 mars 2026
Excellent service and exceptional…
Excellent service and exceptional delivery. I would thoroughly recommend them.
23 mars 2026
Excellent service
Excellent service, ordered Sunday night, email first thing Monday, delivered Tuesday, great double extension ladder, hopefully serve me well for many years to come.
Thank you Ladders UK Direct
22 mars 2026
Just what I wanted delivered dry fast…
Just what I wanted delivered dry fast and on time thank you
14 mars 2026
Easy to select size and quality level
Easy to select size and quality level
Delivered next day with no fuss
4 mars 2026
Next day delivery took a week
Ordering online was easy enough, I ordered specifically because the ladders were offered on a next day delivery if ordered before 11 am which it was. I was then emailed telling me there would be a slight delay. This turned out to be over a week. This meant I was unable to do the jobs I was going to do for a relative.
3 mars 2026
Good quality
27 septembre 2025
Do not buy ladders on line. Buy locally.
I bought a five rail step ladder, only to discover that steps 3,4 and 5 could not be used.
If this had been made clear at the time of purchase, I would have ordered taller steps.
The ladders arrived wrapped in a thin plastic bag, and as a result, the legs of the ladders were scratched.
When investigating the returns procedure, I was told that the ladders must be packaged properly, to prevent damage. Any damage meant that no refund would be forthcoming.
Consequently, the cost of returning the steps and the condition of the steps once in my possession, ruled out any chance I had of getting satisfaction from the company.
28 février 2026
AVOID THIS COMPANY AT ALL COSTS!
AVOID THIS COMPANY AT ALL COSTS!
Took my money and didn't deliver the item. Claiming is a joke - total waste of time. Shame on them!
9 janvier 2026
Avis spontané
Was impressed at the high quality of…
Was impressed at the high quality of ladders and dispatched and arrived on time. Definitely recommend to friends and family.
26 février 2026
Easy to order
Easy to order. Competitive price. Free delivery. Arrived on time. Great experience.
25 février 2026
Easy to find the right ladders on the…
Easy to find the right ladders on the website. Fast delivery.
13 février 2026
Very quick service and reactive to a…
Very quick service and reactive to a query I raised.
13 février 2026
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