Great product at a good price, delivery was very fast, the problem I had with the handrail was resolved politely and quickly.
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Lisez les avis des autres
Really high quality 10m ladder def minutely professional standard . Excellent price compared to other sources , delivered next day .one small problem the stabiliser I think was from a different ladde... Voir plus
Appalling Customer Service & Broken Promises I ordered a ladder at 10:38 AM on Thursday, comfortably within the deadline for next-day delivery. Instead of arriving on Friday, the courier sent it... Voir plus
L'entreprise a répondu
Quality product, fast delivery and good communication. With basic DIY skills it was fairly easy to widen the existing hole to the loft and install the hatch and ladders. I should have done this year... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Écrit par l'entreprise
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Coordonnées de contact
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Royaume-Uni
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
PGood Serviceroduct delivered on time in good…
Product delivered on time in good condition. The instruction leaflet was clear and easy to read, overall a good product indeed. I shall use Ladders UK Direct again without hesitation.
11 février 2026
Great service and price
Great service and price, excellent delivery communication. cheers
5 février 2026
Good service real sturdy ladder 👍🏻
5 février 2026
Good Quality.
THE QUALITY OF THE LADDERS ARE EXTREMELY WELL MANUFACTURED. THEY ARE GOOD VALUE FOR THE PRICE. VERY HARD TO GET THE SIZE I ORDERED.
1 février 2026
Satisfied customer
The delivery was a little after the time expected from the tracking app, bur the person who made the delivery was so helpful and still radiated a huge smile at tge end of a long day.
31 janvier 2026
Fast reliable service speedy delivery…
Fast reliable service speedy delivery and competitive prices great company to deal with definitely use again
30 janvier 2026
The ladder is fine but the delivery was terrible…
The ladder is fine but the delivery was slow and the courier company (DX) took much longer than the 1-2 days quoted on the Ladders Direct website. Ladder took a week to arrive, the email from Ladders Direct confirming dispatch, said it was coming by priority overnight service. When I contacted DX, after it hadn't arrived within their timescale (3 days), they said they didn't have a vehicle available that was big enough for the 3.3m ladder to take it out from our local delivery depot! So much for a priority overnight service, more like 6 night service from dispatch to arriving.
29 janvier 2026
The product is excellent.Had lots of…
The product is excellent.Had lots of issue with delivery timings and finally got it after complaining with another delivery company
25 novembre 2025
Excellent service from start to finish
Excellent service from start to finish, this company is super
8 janvier 2026
Loft hatch
I ordered a loft hatch from Ladders UK Direct. I had an option of delivery date when I ordered and it arrived on the day chosen. Not a biggy for most but when working full time this is a must for me. The hatch is excellent quality, not a mark on it, the delivery driver was polite and extremely helpful. I would highly recommend Ladders UK Direct to anyone.
6 janvier 2026
Great product
Great product, quick delivery, very pleased with the service provided
17 septembre 2025
Easy to fit and look good they are good quality and make loft access a lot easier
Fast
Delivery great price and good quality
12 août 2025
Great product
14 décembre 2025
Arrived quickly and delivered to my…
Arrived quickly and delivered to my door, in good condition
22 décembre 2025
Ladder
Good delivery. Great size ladder and so light compared with my previous ladder. Put to use straight away. Good choice on website.
18 décembre 2025
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