Lamps2udirect Avis 

705
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I had a bad experience with lamps2udirect. I order a Philips light bulb from them. I didn't hear anything for 11 days so I rang them to query my order. As a result a light bulb was sent to me. How... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My lamp arrived safely and well packaged. Very speedy service and the lamps are reasonably priced. Would definitely use them again.

Noté 5 sur 5 étoiles

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de luminaires
  2. aussi dans
  3. Fournisseur d'ampoules

Écrit par l'entreprise

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

705 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,2

Tous les avis

(705)

37 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The staff are always so helpful

The staff are always so helpful. I have used this company many times before and always recommend to others who need lighting. Very knowledgeable staff and products at a great price!

7 juillet 2025
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Réponse de Lamps2udirect

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your support truly means a lot to us, and we look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

Great Customer service

Great Customer service from this Company. Thank you Martin

7 juillet 2025
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Réponse de Lamps2udirect

Thank you so much for your kind words, Maureen! We're thrilled to hear you had a great experience. Your support truly means a lot to us, and we look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

Very Happy customer

Was so very happy with the help and advice I was given. Very impressed with the service and very speedy order. Thank you all very much. Would definitely recommend this company. Thank you Lamps2udirect.

4 juillet 2025
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Réponse de Lamps2udirect

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your support truly means a lot to us, and we look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

Excellent Service

I purchased new undercounter bulbs, they arrived extremely well packaged.
They were exactly what I needed.
Excellent service.

29 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing products as well as great…

Amazing products as well as great customer service. Will definitely be back

9 juin 2025
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Réponse de Lamps2udirect

Thanks Tiffany! We really appreciate the time you have taken to leave us a review. Please get in touch if we can help again!

Noté 5 sur 5 étoiles

Needed new bulbs for my new flat and…

Needed new bulbs for my new flat and had very little clue. They were super helpful in answering all my questions and helped me with exactly what was needed, and I received them very quickly. Would recommend to anyone and will definitely be using them again.

11 juin 2025
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Réponse de Lamps2udirect

Thanks Persia! Happy to see everything was as required! Please get in touch if we can help again!

Noté 5 sur 5 étoiles

The Best!

My third time ordering from Lamps2udirect & absolutely chuffed with the quality of service provided and the fast and efficient delivery of the items ordered. Great value for money & my go to place

10 juin 2025
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Réponse de Lamps2udirect

Thanks Madelaine! We really appreciate your repeat business, the time you have taken to leave us a review and are glad to see your your order was delivered quickly. Please get in touch if we can help again!

Noté 5 sur 5 étoiles

Incredible customer service

So quick & easy! Incredible to work with & were great at explaining what bulbs were best for me. I was clueless going into it but needed new bulbs for my flat. They helped me find exactly what I wanted for each room!! My home is SO much brighter thanks to the team !!

11 juin 2025
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Réponse de Lamps2udirect

Thanks Hannah! We really appreciate the time you have taken to leave us a review and are happy to see your your order was as expected. Please get in touch if we can help again!

Noté 5 sur 5 étoiles

Used this company for the 2nd time.

Used this company for the 2nd time.
Nice range of brands and competitive prices.

5 avril 2025
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Réponse de Lamps2udirect

Thanks Kerrie - We really appreciate the time you have taken to leave us a review - Please get in touch if we can help again!

Noté 5 sur 5 étoiles

Good range of replacement lights

After my under cabinet lights started to go after 12 years I thankfully managed to find replacement fluorescent tubes at Lamps2Udirect. Good price, helpful comms, well packaged and arrived intact. Great!

7 mars 2025
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Réponse de Lamps2udirect

Thank you! We really appreciate the time you have taken to leave us a review and are happy to see your your order was as expected. Please get in touch if we can help again!

Noté 5 sur 5 étoiles

Martin is the best

Martin is the best! So easy to work with.
Service is impeccable!
Highly recommend for all your bulb needs.

13 mai 2025
Avis spontané
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Réponse de Lamps2udirect

Thanks Jason! We really appreciate the time you have taken to leave us a review. We look forward to helping again soon!

Noté 1 sur 5 étoiles

Sent wrong bulb - no response to emails

Ordered a replacement bulb for our kitchen and found the exact one that matched the old one. Ordered it, but it took over a week to arrive. When I opened the packaging I found they had sent the wrong bulb. I had ordered a 4 watt 350 Lumin and they sent a 3.5 watt 250 lumen. Emailed them to request a refund on the 21 March and I am still waiting for a response. Surely if you order a bulb of a certain spec they should email you to confirm the bulb is no longer available or offer an alternative - not simply send you a near close match. Not happy and won't use these guys again.

21 mars 2025
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Réponse de Lamps2udirect

Hello Andy - Thank you for taking the time to leave us a review. Sorry this experience was not a great one. Apologies for the delay in receipt, although we do quote 5-7 days for our standard delivery. This is quoted at the checkout prior to completing an order. In regards to a different lamp being sent - Manufacturers are constantly making changes to specs right now to ensure they get the lowest energy rating possible. This sounds like one that has slipped though. We would be happy to get these back for a full refund. We have not received any emails from you before seeing this review though. Please send us an email and we will get this all resolved for you! info@lamps2udirect.com.

Noté 5 sur 5 étoiles

I had a good experience with…

I had a good experience with Lamps2udirect. Their website is easy to navigate, with a great selection of lighting options at competitive prices. The ordering process was smooth, and I received my items quickly and well-packaged.

12 février 2025
Avis spontané
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Réponse de Lamps2udirect

Thank you so much for your positive review, Petro! We hope to help again soon with your lighting requirements!

Noté 5 sur 5 étoiles

Issue Resolved - Great Customer Service

I had an issue with lamps ordered that failed very soon after use. Lamps2udirect could not have been more helpful in resolving the issue with the manufacturer annd supplying replacements. A big shout out especially for Martin top man. Product arrives well packaged and when they say it will.

12 mars 2025
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Réponse de Lamps2udirect

Thank you so much for your positive review, Ian!

Noté 5 sur 5 étoiles

Found my site for under cabinet lights

Well after having looked all over the place for replacement light from diplomat, went to your site and found the exact fitting for my existing power sauce, highly recommend for service and help, first class, cannot thank you enough. Gerry

28 février 2025
Avis spontané
Noté 5 sur 5 étoiles

company to recommend

company to recommend
I am from Croatia and every compliment from the first contact, order and delivery.
special compliment to Mr. Martin

28 février 2025
Avis spontané
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Réponse de Lamps2udirect

Thank you so much for your review! We will pass on your comments to our team - We hope to help again soon!

Noté 5 sur 5 étoiles

Excellent Company all round

Having ordered items from L2U previously I needed help on a fresh order seeking advise on the items. Contacted L2U by e-mail (Martin) who was more than helpful. He quickly responded to my questions and so I was able to order the items. Communication thereafter, from both L2U (and the carrier) was excellent. Goods arrived sooner than expected. Well pleased .

27 février 2025
Avis spontané
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Réponse de Lamps2udirect

Thank you so much for your review! We hope to help again soon!

Noté 5 sur 5 étoiles

GREAT SERVICE

I needed to replace the halogen fibre optic bulb in my Christmas angel. I've had it for over 35 years, I wasn't even sure if the bulbs would still be available.

I contacted Lamps2udirect, they asked me to send some photos of the bulb and they were able to fix me up with the correct replacement bulbs. They were so helpful.

The parcel was really well packed and it arrived at my home in France, in perfect condition. Thank you for the excellent service.

Cherry McSharry,
Charente,
France

12 février 2025
Avis spontané
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Réponse de Lamps2udirect

Thank you so much for your review! We hope to help again soon! We are so happy the lamps worked well and were delivered safely to you over in France.

Noté 1 sur 5 étoiles

Slow delivery and all bulbs were broken upon delivery

Took 5 working days for them to dispatch my bulbs. When they arrived, all of the filaments were already broken. For a company that only sell bulbs, it is unacceptable and unforgivable that all of the bulbs were broken upon receipt. Waste of time - obviously returning for a full refund and will use another retailer that know what they are doing.

12 février 2025
Avis spontané
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Réponse de Lamps2udirect

Thank you so much for your review! As advised, these lamps are tested before despatch. This is most likely an issue with your fittings, but we are happy to have the lamps back for a refund.

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