Land of Beds Avis 

10 108
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good showroom with a good variety of beds and mattresses to try. Brilliant staff who made shopping there an absolute pleasure with all their knowledge, non pushy sales technique and great sense of hum... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Land of Beds have been the dream team from start to finish. Initially the sales team - especially Louise - were helpful and gave good advice on colour choice and selection. The after sales was a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was Louise who dealt with my order, such a wonderful person she talked me through what I need and helped me choose even sent me lots of beds by email to choose from. Absolutely nothing was a bother... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can't say enough!!! - Fantastic personal service from all the staff at Wigan, mainly Lucy who has made this experience easy from the start. I had already done extensive research on the beds but her k... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de literie
  3. Magasin de matelas
  4. Magasin de meubles de chambre à coucher

À propos de Land of Beds

Écrit par l'entreprise

Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.

At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.

As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.

Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.

Shop Your Way

Online: Explore our full range at www.landofbeds.co.uk.

Call Us: Speak directly to our friendly team at 01928 242829.

Live Chat: Get instant support via our website.

In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.

We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.

We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.

Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.

Thank you for choosing Land of Beds. We're here to help you sleep better.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(10 108)

1 405 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Had a bed base delivered left in lurch…

Had a bed base delivered left in lurch by divers complained had manager contact te review offered two free pillows which seems standard only to be asked to change my review which I did only to be delivered by shop girl no further contact

26 août 2026
Avis spontané
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Réponse de Land of Beds

We’re sorry you feel the matter hasn’t been handled as you expected,

Noté 5 sur 5 étoiles
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Réponse de Land of Beds

Thank you, Susa! We’re delighted to hear your bed arrived on time and that you’re finding it so comfortable. Thanks for choosing Land of Beds and for sharing your experience.

Noté 5 sur 5 étoiles

Came on the day they said

Came on the day they said
And find it very comfortable just hope it is long lasting

24 juillet 2026
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Réponse de Land of Beds

Thank you for choosing Land of Beds and for taking the time to leave us a review. We’re so pleased to hear you’re enjoying your new bed and finding it comfortable!

Noté 5 sur 5 étoiles

15 years - same wonderful experience

I must be one of the longest spaced repeat customers Land of Beds has ever had. 15 years ago we ordered our first Millbrook mattess from them. Fantastic service and utterly brilliant product which served us wonderfully. When time finally came to replace that experience meant I never looked anywhere else and went back to Land of Beds for another Millbrook to receive the same level of service and follow up. Hope I am still around for third time in another 12-15 years

9 septembre 2026
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Réponse de Land of Beds

Thank you so much, Andy! It’s fantastic to hear from a customer who has trusted us for 15 years. We’re delighted you’ve returned to Land of Beds and Millbrook, and we hope to see you again for mattress number three when the time comes!

Noté 5 sur 5 étoiles

I had a brilliant experience from start…

I had a brilliant experience from start to finish. Lucy was incredibly helpful, patient, and knowledgeable, providing excellent advice to ensure I chose the perfect bed. The customer care here is outstanding, and the entire process was seamless. I highly recommend Land of Beds, and a special thank you to Lucy for going the extra mile!

11 septembre 2026
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Réponse de Land of Beds

Thanks for leaving a review. We’re delighted you had such a great experience, and we’ll be sure to pass your lovely feedback on to Lucy. Thank you for choosing Land of Beds!

Noté 4 sur 5 étoiles

Helpful customer service

There was a problem with my chosen date but the helpful customer service team were able to sort out another convenient date

9 septembre 2026
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Réponse de Land of Beds

Thanks Brigid, we’re glad the team could get things sorted and find a date that worked for you. We really appreciate you taking the time to leave a review.

Noté 5 sur 5 étoiles

Friendly

Friendly, knowledgeable and helpful - what's not to like?

9 septembre 2026
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Réponse de Land of Beds

Thanks Sue, we really appreciate you taking the time to leave a review. It’s great to know you had such a positive experience with us.

Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful. No pressure to buy and very knowledgeable about products

31 août 2026
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Réponse de Land of Beds

Thanks for your kind words! We’re really pleased you felt comfortable taking your time and had all the information you needed to make the right choice. We really appreciate you sharing your experience.

Noté 5 sur 5 étoiles

Top topper

Selection of our topper was easy with all information on the various products available and at your fingertips. Delivery was quick and well packed. As for the topper itself it is perfect both from level of quality and comfort. great nights sleep. thank you.

22 juillet 2026
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Réponse de Land of Beds

Thanks for leaving a review, William. We’re delighted to hear you’re enjoying your topper. We really appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Excellent service,staff friendly and…

Excellent service,staff friendly and explained everything clearly

31 août 2026
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Réponse de Land of Beds

Thanks for taking the time to leave a review, John. It’s great to know you felt well looked after, and we’ll be sure to pass your kind words on to the team. We really appreciate it!

Noté 5 sur 5 étoiles

Nice easy sales process

Nice easy sales process, very competitive pricing. Just waiting for the product to arrive now.

5 septembre 2026
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Réponse de Land of Beds

We’re thrilled to hear you found the process easy – that’s exactly what we strive for. We really appreciate you choosing Land of Beds and taking the time to share your experience. We look forward to delivering your new product to you soon!

Noté 1 sur 5 étoiles

Mattress ordered and money taken

Mattress ordered and money taken. Courier unloaded in on to the ground in the rain then told me that the packaging was split and that the mattress was dirty. Did I still want it?
Rejected obviously.
Contacted Land of Beds as advised, will get back to you with replacement details. Email sent to chase but no response and the office is now closed. So far, not good. No doubt an ai bot will reply to say they’re sorry.

5 septembre 2026
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Réponse de Land of Beds

We’re sorry to hear that your delivery experience wasn’t as expected, Carolyn.
I can see that you were in contact with one of our advisers this afternoon, and we have contacted the courier to confirm that a new mattress needs to be sent out. We’re expecting an update tomorrow and will be in touch as soon as we have further information.
We’re sorry again that things haven’t gone as smoothly as expected, and we appreciate your patience while we work to get your replacement arranged.

Noté 5 sur 5 étoiles

It was very easy to place the order

It was very easy to place the order. The lady I spoke was very polite and efficient. This was my third order. The mattress I have ordered again gives me the best sleeping.

8 septembre 2026
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Réponse de Land of Beds

Thanks, Harpal! It’s fantastic to hear you’re enjoying the mattress and have come back to us for a third order. We really appreciate your continued support!

Noté 5 sur 5 étoiles

Spoken to Nicola great service also…

Spoken to Nicola great service also Annie was very helpful.
Great service so far.
Would recommend this company.

2 septembre 2026
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Réponse de Land of Beds

Thanks, Susan! We’re really pleased you’ve had such a positive experience. Nicola and Annie will love your kind words. Thanks for recommending us!

Noté 5 sur 5 étoiles

Good customer service and quick delivery

7 septembre 2026
Avis spontané
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Réponse de Land of Beds

Thank you for taking the time to leave us a review! We’re really pleased you had a positive experience - that’s exactly what we strive for. We look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Really helpful and knowledgeable sales team

Really helpful and one of the few retailers that understands the VAT exemption rules properly and Charley was super helpful.

7 septembre 2026
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Réponse de Land of Beds

Thanks, Ian! We’re really pleased Charley could help and make everything straightforward for you. We’ll be sure to pass your kind words on to her.

Noté 5 sur 5 étoiles

Amazing company with fantastic…

Amazing company with fantastic communication. Lovely to talk to real people who sort everything out. Great prices and service - Charley went out of her way to get me the information I requested and the whole purchase was speedily organised but without any sales pressure. All the staff I had contact with were kind and helpful - I didn’t think such personal service existed anymore. Would highly recommend.

7 septembre 2026
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Réponse de Land of Beds

Thanks, Lizzie! It’s lovely to hear that you felt well looked after from start to finish. I’ll be sure to pass your kind words on to Charley and the rest of the team - they’ll really appreciate it.

Noté 5 sur 5 étoiles

Really good to buy from

Really good to buy from. I recently bought a new mattress and they were very helpful advising me which to choose. Also delivery was quick, it arrived today within the time frame they advertised and it was free delivery. The sales people I spoke to went out of their way to advise me and make suggestions which one to choose. It arrived today, so haven't slept on it yet.

27 août 2026
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Réponse de Land of Beds

Thanks, Brenda! We’re really pleased to hear you had such a positive experience with our team. Thanks again for choosing Land of Beds.

Noté 5 sur 5 étoiles

Great Customer Service, competive pricing

Smooth & seamless transaction. went into the store to view the bed & mattress. Highly competitive price. Delivered to the room of our choice & old bed & mattress taken away. Very friendly delivery men, even put our headboard on for us. Highly recommended, excellent customer service. Will certainly be using when we buy another bed.

21 juin 2026
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Réponse de Land of Beds

Thanks. Linda! It’s great to hear everything went so smoothly, and we’ll be sure to pass on your lovely comments to the delivery team. We really appreciate your recommendation and look forward to seeing you again when the time comes!

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