Land of Beds Avis 

10 113
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Spent ages looking for a new mattress and exchanged emails with Kath at Land of Beds who was very helpful. I then had a nasty flare up with my bad back and sciatica which meant we couldn’t delay any l... Voir plus

Noté 5 sur 5 étoiles

Good showroom with a good variety of beds and mattresses to try. Brilliant staff who made shopping there an absolute pleasure with all their knowledge, non pushy sales technique and great sense of hum... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Land of Beds have been the dream team from start to finish. Initially the sales team - especially Louise - were helpful and gave good advice on colour choice and selection. The after sales was a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My wife and I were researching what mattress to buy online, but we wanted to try them. Lands of Beds Wigan was the closest showroom to us that sold Dunlopillo mattresses. As soon as we stepped foot in... Voir plus

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de literie
  3. Magasin de matelas
  4. Magasin de meubles de chambre à coucher

À propos de Land of Beds

Écrit par l'entreprise

Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.

At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.

As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.

Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.

Shop Your Way

Online: Explore our full range at www.landofbeds.co.uk.

Call Us: Speak directly to our friendly team at 01928 242829.

Live Chat: Get instant support via our website.

In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.

We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.

We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.

Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.

Thank you for choosing Land of Beds. We're here to help you sleep better.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(10 113)

1 406 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Brilliant service and advice from…

Brilliant service and advice from Louise at Land of Beds in Helsby, she really went over and above to help me find the right mattress, listening to what I was looking for and helping me find the right mattress
For me! Thank you so much Louise!
There was a good selection of beds to try in the showroom too. Highly recommend.

15 août 2026
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Réponse de Land of Beds

Thanks for sharing your experience! We’re delighted to hear Louise made such a positive difference to your experience. We’ll be sure to pass your kind words on to her. Thanks again for recommending us!

Noté 3 sur 5 étoiles

Wood finish not adequate quality

The bedframe itself is good quality and easy to assemble. However, the finish on the wood is not what I expected (described as "Coated in a warm antique paint") - it was rough stained wood so I had to paint it with a clear satin finish varnish.

10 août 2026
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Réponse de Land of Beds

Thanks for taking the time to leave us a review, Jeremy. We really appreciate your feedback and are pleased to hear there were positives overall. We’ll certainly take your comments on board.

Noté 5 sur 5 étoiles

No complaints. Great service.

After being let down by another company I tried Land of Beds and am very happy with the performance of this company. The bed was cheaper than buying directly from the manufacturer. The delivery was faster than anticipated. Overall, complete satisfaction with the whole process.

30 juillet 2026
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Réponse de Land of Beds

Thanks for leaving a review and for giving us a chance after your previous experience elsewhere. We’re really pleased everything went smoothly for you – that’s exactly what we strive for with every customer. Thanks again for choosing Land of Beds!

Noté 5 sur 5 étoiles

I ordered it and it came

I ordered it and it came , I put the delivery back a couple of times no hassle !

3 juillet 2026
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Réponse de Land of Beds

Thanks for sharing your experience, Audrey. We really appreciate your support and look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

Found the same product at a cheaper…

Found the same product at a cheaper price and contacted Land of Beds.
No hesitation in matching the lower price and issuing refund
Excellent customer service

13 août 2026
Avis spontané
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Réponse de Land of Beds

Thanks for sharing your experience, Alan. We’re delighted we could help and make sure you received the best possible price. It’s great to hear you were pleased with the service and we look forward to welcoming you again in the future.

Noté 1 sur 5 étoiles

If i could have put no stars i would

If i could have put no stars i would. Kept my mum waiting 5 weeks after being told 10 to 14 day kept calling to find out when it was going to be delivered and they kept changing the day my mum is 90 years old it wasnt fare what they where doing so we cancelled in in the end..... 7 days on still waiting for the money to be refunded. dont touch this company...

20 juillet 2026
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Réponse de Land of Beds

We’re sorry that we didn’t meet your expectations on this occasion. We take all feedback seriously and will be looking into this further with the manufacturer to understand what happened and learn from it.
Your refund has been actioned, although it can take a few business days to show in your account, depending on your bank’s processing times.
We apologise again for the inconvenience caused.

Noté 5 sur 5 étoiles

Delivered when informed and delivery…

Delivered when informed and delivery people professional.

26 mai 2026
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Réponse de Land of Beds

Thank you for your review! We’re pleased to hear your order arrived when expected and that our delivery team were professional and helpful. We really appreciate your feedback and look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

Great experience

Great experience. Telephonist knowledgeable. Helpful. And very organised.

9 août 2026
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Réponse de Land of Beds

Thanks for choosing Land of Beds and for leaving a review, Amy! We’re delighted to hear you had such a great experience and found our team knowledgeable, helpful and organised. We really appreciate your kind words and your support!

Noté 5 sur 5 étoiles

Relaxed environment

A relaxed environment for choosing a new bed. The staff were helpful, available when we needed questions answering but also happy to let us browse and try out beds without them hovering over us. We never felt under any pressure to make a purchase, the staff understanding that time is often required to make a decision.

6 août 2026
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Réponse de Land of Beds

Thanks for sharing your experience, Jennifer. We’re really pleased to hear you enjoyed the relaxed atmosphere and felt comfortable taking your time to browse and try the beds without any pressure. That’s exactly the experience we want to provide.

Noté 5 sur 5 étoiles

Professional yet personal family run business

Great customer service from very knowledgeable staff in this family run business. Julie guided us through various options and was able to recommend the most suitable mattress amongst a myriad of choices.

6 août 2026
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Réponse de Land of Beds

Thanks for your review, Rob! We're delighted to hear that Julie was so helpful and knowledgeable in guiding you through the options. We always strive to make choosing the right mattress as easy as possible. We'll be sure to pass your kind words on to Julie!

Noté 5 sur 5 étoiles

The purchase of our new Emma mattress

The web site is simple to navigate giving clear guidance on the various mattresses that they sell.
We have an emma mattress so wanted to update it as we love them, the price was very competitive.
Hopefully we will get our new mattress very soon!

7 août 2026
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Réponse de Land of Beds

Thanks for leaving a review! We always strive to make the whole experience as seamless and easy as possible, so it's great to hear this was your experience. We look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

Lucy was brilliant

Lucy was brilliant! She was so helpful and knowledgeable and helped me with lots of really useful information. I was able to confidently place an order with her for my chosen mattress. Such a vast range of mattresses to choose from at incredible prices. Thank you

8 août 2026
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Réponse de Land of Beds

Thanks for taking the time to leave a review, Lorraine! We're delighted to hear that Lucy was so helpful and knowledgeable. We'll be sure to pass on your kind words.

Noté 5 sur 5 étoiles

Easy to order,great communication and…

Easy to order,great communication and delivery,many thanks AAA+++

5 août 2026
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Réponse de Land of Beds

Thanks for leaving a review, Nigel! We're delighted to hear that you found the ordering process easy and were pleased with our communication and delivery. That's exactly what we strive for – we want the whole process, from ordering through to delivery, to be as easy and straightforward as possible. We really appreciate your support and the AAA+++ rating!

Noté 5 sur 5 étoiles

Good quality products

Following an initial hiccup, customer service communication proved excellent with delivery within 48hrs. Highly recommend this company with good quality products

5 août 2026
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Réponse de Land of Beds

Thanks for sharing your experience, Daniel. We're pleased to hear that, despite the initial hiccup, our customer service team was able to communicate clearly and get your order delivered within 48 hours. We really appreciate your recommendation and are delighted you were happy with the quality of our products. Thank you for choosing us!

Noté 5 sur 5 étoiles

The Emma mattress is excellent…

The Emma mattress is excellent ,excellent service and delivery

14 juillet 2026
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Réponse de Land of Beds

Thanks for leaving a review. We're delighted to hear that you're enjoying your Emma mattress and that you were pleased with our service and delivery. Thanks for choosing Land of Beds.

Noté 5 sur 5 étoiles

Fantastic customers services Thank you…

Fantastic customers services Thank you Sophie

2 août 2026
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Réponse de Land of Beds

Thanks for leaving a review. We're delighted to hear that you received fantastic customer service, and we'll be sure to pass your kind words on to Sophie. We really appreciate your support and look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

Very solid straightforward bed and…

Very solid and straightforward bed of the type we like and a great mattress. Delivery was very fast and efficient and our location- being very rural Scotland- is not easy so this says a lot. Generally, a very good business with excellant customer service.

28 juillet 2026
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Réponse de Land of Beds

Thanks for sharing your experience and for choosing Land of Beds. We know that delivering to rural locations can sometimes be a challenge, so it's especially lovely to hear your feedback. Thank you, too, for your kind words about our customer service – we really appreciate your support.

Noté 5 sur 5 étoiles

We spent quite a while at Land of beds…

We spent quite a while at Land of beds Wigan testing out quite a few beds we received plenty of advice of Cath who was very helpful but not pushy. We eventually decided on a Hypnos Mattress and look forward to having it delivered.very Competitive prices

6 août 2026
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Réponse de Land of Beds

Thanks for sharing your experience, Jennifer. We always aim to provide helpful advice without any pressure, so it's wonderful to know that was your experience with Cath. We’ll be sure to pass your kind words on to her.

Noté 5 sur 5 étoiles

Exceptional experience.

Exceptional experience.

I made a wrong order, but Annie from LoB was quick to assist me. Polite and kind, and resolved my issues almost immediately.

Couldn't be happier. Thank you Annie!

1 août 2026
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Réponse de Land of Beds

Thanks for sharing your experience. Mistakes happen, so we're delighted we could get everything sorted out and leave you happy with the experience. We'll be sure to pass on your kind words to Annie. Thank you for choosing us!

Noté 5 sur 5 étoiles

Bought 2 new pillows

Bought 2 new pillows, and can truly say that’s the best nights sleep for a long time. Comfort once again. A bit more expensive, but well worth it. Can’t beat Hypnos feather & down pillows for comfort and a good nights sleep.

4 août 2026
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Réponse de Land of Beds

Thanks for choosing Land of Beds and for leaving a review. We're delighted to hear that your new pillows have given you the best night's sleep you've had in a long time. That’s exactly what we strive for - to help as many people as possible to sleep better!

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