Leak Detection Avis 

44
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

We had Dave and Jesse. An excellent team. Friendly and thorough. They took a long time with a range of instruments to systematically find the leak. We didn't even know we had a leak- Thames Water sa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had Aspect come out to our site but unfortunately it was the case of all the gear but No idea , but they did give a report with Nothing constructive on it with a very large price for what really... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m a plumber by trade, and I’ve seen my fair share of "leak detection" attempts, but the work Cameron Harry did today was impressive. We were dealing with a 14-radiator system where every single... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Would not recommend using these. They agreed to do a full drainage inspection, the report came back with no findings. 2 weeks later water was still entering out house, so we hired another company... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

We pride ourselves on being ‘The Best’ in the industry having a 99% success rate of locating hidden leaks. LDS Leak Detection Specialists Ltd offer a leak detection service providing a non-destructive solution to finding leaks in any pipe work in both domestic and commercial properties. LDS utilise specialist equipment coupled with our engineers technical expertise to locate hidden leaks quickly and accurately, saving both time and money. We have engineers all over the UK enabling us to provide a fast response. You can trust LDS to find your leak.


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4,4

Excellent

TrustScore 4.5 sur 5

44 avis

5 étoiles
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4,4

Tous les avis

(44)

11 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Dave and Jesse attended

We had Dave and Jesse. An excellent team. Friendly and thorough. They took a long time with a range of instruments to systematically find the leak.
We didn't even know we had a leak- Thames Water said we did. True enough, the leak was found and localised to an underground area just outside our boundaries. Great work chaps.

3 septembre 2026
Avis spontané
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Réponse de Leak Detection

Thank you for such a great review! We’re delighted Dave and Jesse were able to systematically investigate the issue and pinpoint the underground leak, particularly when there were no obvious signs that one was there. We’ll make sure your kind words are passed on to them both. Thank you for choosing LDS – it’s fantastic to hear you were so pleased with the service! - The LDS Team

Noté 5 sur 5 étoiles

Water leak

We had Aspect come out to our site but unfortunately it was the case of all the gear but No idea , but they did give a report with Nothing constructive on it with a very large price for what really had been a waste of time with the invoice not that far short of £10K !!

We have had LDS, what a difference, I can't praise them enough. Leak was detected in less than half the time , must mention the 2 people who they sent as a company is only as good as its workers. Chris Rice & Dean represented LDS with a exceptional service to
Many Thanks

4 septembre 2026
Avis spontané
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Réponse de Leak Detection

Thank you for taking the time to leave such a detailed review. We’re delighted that Chris Rice and Dean were able to get to the bottom of the problem and provide you with the answers you needed.

We completely agree that a company is only as good as the people representing it, so it’s especially rewarding to hear such fantastic feedback about Chris and Dean. Their experience, thorough approach and commitment to our customers are exactly the standards we aim for at LDS.

We’ll make sure your comments are passed on to them both. Thank you for putting your trust in LDS and for such a strong recommendation – it really is appreciated.

Noté 1 sur 5 étoiles

I paid a premium for this company…

I paid a premium for this company expecting a thorough leak investigation, but unfortunately that wasn’t what I received.

From the start, I explained that I believed the issue was a pipe leak. The engineer was adamant it wasn’t, telling me he’d “seen hundreds of these issues” and was certain the wall would be dry if I opened it up. Instead, he concluded the problem was the roof.

After following up myself, I found the real cause: a pinhole leak in a pipe that the engineer had completely missed. The damp has continued to worsen, and when I shone a torch into the exposed wall, the leak was clearly visible. Had a proper inspection been carried out instead of relying on assumptions, this would have been found during the visit and would have saved unnecessary disruption, and additional expense.

What’s most disappointing is that I have extensive dated photographic evidence from both before and after the inspection, including evidence from their own report, showing the leak was already present when the engineer attended. Despite this, the company has refused to accept responsibility and has suggested the issue wasn’t there at the time.

They offered me to pay again at a ‘good will’ reduced price. Already paid over £1000.

While my roof does need replacing at some point, the engineer even carried out a water test on the roof and no water entered the property, which makes the diagnosis even harder to understand.

I cannot recommend this company based on my experience. I paid for expertise and a comprehensive investigation but instead received an incorrect diagnosis, missed the actual leak, and have since had to resolve the issue myself which took all but 30 minutes with a torch and some more digging into a wall.

It’s a shame when a company can’t accept they are wrong and have probably done so knowing that I can and will be taking this issue further to reclaim what I paid.

You should always look at what the negative reviews have in common along side how the company responds and takes no responsibility for failing the client.

Very telling

16 juillet 2026
Avis spontané
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Réponse de Leak Detection

Dear Scott,

Thank you for taking the time to share your feedback. We are sorry to hear that you are dissatisfied with your experience.

We take all customer concerns seriously and are currently carrying out a full investigation into the matters you have raised, including reviewing the documentation and the findings from your investigation.

As this is an ongoing complaints process, it would not be appropriate for us to discuss the details publicly. We will contact you directly once our investigation has been completed and have provided you with our full response.

We appreciate your patience while we thoroughly review the circumstances. - The LDS Team

Noté 5 sur 5 étoiles

Thorough investigation

Dave was very courteous and explained everything throughout. I am pleased he did a thorough investigation and was able to locate the leak after a different contractor had failed to find it. It is just a shame that LDS does not offer excavation and repair services so that the leak could have been repaired the same day!

25 juin 2026
Avis spontané
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Réponse de Leak Detection

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that Dave provided a courteous, professional service and kept you informed throughout the investigation. It's especially rewarding to know he was able to successfully locate the leak after another contractor had been unable to identify the source. Our engineers take great pride in carrying out thorough investigations and providing customers with clear answers.

We completely understand your comments regarding excavation and repairs. While our specialist expertise is in accurately locating hidden leaks, we appreciate how convenient it would be to have the repair completed on the same day. Your feedback is genuinely valued and is something we will take on board as we continue to develop our services.

Thank you again for choosing LDS and for recommending us. We'll be sure to pass your kind words on to Dave.

Kind regards,

The LDS Team

Noté 5 sur 5 étoiles

Outstanding professionalism

Joel did an outstanding and highly professional job. Very pleasant, patient and answered all our questions fully and provided us with excellent advice. He explained the process as he went along.

He turned up with a small ransom's worth of hi-tech gear, and was very careful when probing for the leak, causing as little damage as possible.

While you do pay the price for this level of professionalism, you get what you pay for. All in all, if I could give Joel ten stars, I would. He thoroughly deserves it.

It goes without saying that I highly recommend LDS.

18 juin 2026
Avis spontané
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Réponse de Leak Detection

Thank you so much for your incredible 5-star review.

We're absolutely delighted to hear about your experience with Joel. He'll be thrilled to know his professionalism, patience and attention to detail made such a positive impression. Locating leaks while causing as little disruption as possible is something we pride ourselves on, and it's fantastic to hear that Joel's careful approach and use of our specialist equipment gave you confidence throughout the investigation.

Your comment that you would give Joel ten stars is a wonderful compliment, and we'll be sure to pass your kind words on to him. Recognition like this means a great deal to our engineers and the whole team.

Thank you for choosing LDS and for taking the time to recommend us so highly. We really appreciate your support.

- The LDS Team

Noté 5 sur 5 étoiles

Shawn and Aaron were super helpful

Shawn and Aaron were super helpful. Arrived bang on time and got straight to work. Professional and efficient while explaining what they were doing and what the next steps are. Would highly recommend

5 juin 2026
Avis spontané
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Réponse de Leak Detection

Thank you for your fantastic 5-star review.

We're delighted to hear that Shaun and Aaron provided such a positive experience. Arriving on time, working efficiently, and keeping our customers informed throughout the investigation are all things we pride ourselves on, so it's wonderful to know this was reflected in the service you received.

We'll be sure to pass your kind words on to both Shaun and Aaron – they'll really appreciate your feedback.

Thank you for choosing LDS and for taking the time to recommend us. Your support means a great deal to the whole team.

Kind regards,

The LDS Team

Noté 5 sur 5 étoiles

I’m a plumber by trade

I’m a plumber by trade, and I’ve seen my fair share of "leak detection" attempts, but the work Cameron Harry did today was impressive.

We were dealing with a 14-radiator system where every single pipe was buried deep in concrete. It’s a nightmare scenario for any tradesman, but Cameron spent most of the day meticulously tracing the line. His final call was absolutely stunning—he pinpointed the location within inches. When we broke ground, the leak was exactly where he said, nearly 4 inches below the floor level.

The accuracy and dedication shown were top-notch. If you need a leak found without turning the whole house into a trench, I cannot recommend these guys highly enough. Verified professional results.

4 mai 2026
Avis spontané
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Réponse de Leak Detection

Thank you for taking the time to leave such a fantastic review.

Coming from someone within the trade, your comments mean a great deal to us. Cameron will be delighted to hear your feedback. As you know, buried heating pipework within concrete can be extremely challenging to trace, so the level of accuracy achieved on this job really showcases the skill, patience, and methodical approach we pride ourselves on at LDS.

We’re pleased we could help locate the leak with minimal disruption and provide a confirmed result for you.

Thank you again for your recommendation and for recognising the dedication that went into the investigation.

– The LDS Team

Noté 5 sur 5 étoiles

Great leak detection engineer and company

Joel turned up within less than 24 hours and on time. Very easy and pleasant to deal with. And expert. Found the leak very quickly and then did temporary fix swiftly. All excellent. Would certainly use this company and Joel again

6 mai 2026
Avis spontané
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Réponse de Leak Detection

Thank you for your wonderful review.

We’re so pleased to hear that Joel was able to attend quickly, locate the leak efficiently, and carry out a temporary repair for you. Providing a fast, professional, and reassuring service is exactly what we strive for at LDS, so it’s great to know this was reflected throughout your experience.

Joel will be delighted to receive your feedback, and we truly appreciate your recommendation and kind comments about both him and the company.

Thank you again for choosing LDS Leak Detection Specialists.

– The LDS Team

Noté 5 sur 5 étoiles

The technician was skilled

The technician was skilled, polite and knew exactly what he was doing. He left no stone unturned and gave me the diagnosis that had been a mystery for 6 years. I can not recommend Aaron enough. Thank you.

22 avril 2026
Avis spontané
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Réponse de Leak Detection

Thank you for your wonderful review, Lindsay.

We’re delighted to hear that Aaron was able to provide such a thorough and professional service. Resolving an issue that has been ongoing for so many years is incredibly rewarding, so it’s great to know he was able to give you the answers you needed.

Your kind comments about his approach and expertise will be passed on — he’ll be very pleased to hear your feedback.

Thank you again for your recommendation and for choosing LDS Leak Detection Specialists Ltd.

Noté 5 sur 5 étoiles

water leak underground

Very efficient service from Abs in Admin to Robert the engineer. Bad water leak under ground. Dealt with such efficiency. Difficult job but kept working to find underground leak. Success. Can stop worrying now Thank you.

25 février 2026
Avis spontané
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Réponse de Leak Detection

Thank you for your review.

We’re really pleased to hear that you received an efficient service from our team. Underground leaks can be particularly challenging to locate, so it’s great to know Robert’s persistence paid off and the issue was successfully identified.

Most importantly, we’re glad we could help put your mind at ease.

Noté 5 sur 5 étoiles

Lek opgespoord door deskundige hulp!

Na een lange zoektocht naar de lek in ons zwembad kwam vandaag eindelijk de verlossing/ oplossing. Door de kennis, handigheid en met het juiste materiaal wist Filip het lek op te sporen. Dankjewel voor de goeie service. Groeten vanuit Dilbeek.

26 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

communication and dealing

I would like to share my experience with the LDS team. Recently, we had a problem in our home with pressure dropping every 24hrs and no hot water/ heating.

We had two plumbers who attended the property (of course they charged ), and informed us that the fault lies in the under floor heating system.

We got really worried and were having nightmares about our floor getting ripped apart and the complete house in mess. We did a google search and got the details of LDS.

I must admit Mark was absolutely remarkable and provided his expertise during the stressful time. His communication was spot on and I cannot see any fault. He even explained to me about isolating the individual zone to narrow it down, which of course I was unable to do due to my lack of technical skills.

Having said that, we got an engineer this time from Worcester to ensure and confirm that it is not a boiler issue. In the interim, I had also confirmed a survey date with LDS. To our luck, that bright engineer could locate the leak from the radiator within 10minutes which the previous two plumbers failed. Thankfully, the problem was solved and we did not need to get the LDS team.

I would still like to give a five star rating to this company for their help and advice. I am sure they must be performing good work also as their communication ethos was excellent. If I need any help in future for a leak problem, I would straight away contact these wonderful guys. Highly recommended.

27 février 2025
Avis spontané
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Réponse de Leak Detection

Thank you so much for your kind and thoughtful review! We truly appreciate you taking the time to share your experience, even though you didn’t ultimately require our services.

We understand how stressful leak issues can be, and we’re delighted to hear that Mark’s expertise and communication provided clarity during a challenging time. Our goal is always to offer honest, professional advice to help our customers find the best solution—whether that means assisting directly or guiding you in the right direction.

It’s wonderful to know that your issue was resolved, and we’re grateful for your five-star rating and recommendation. If you ever do need us in the future, we’d be more than happy to help!

Noté 5 sur 5 étoiles

Very high quality service from a friendly professional team.

Our boiler lost pressure due to a hidden leak leaving us with no heating or hot water. I spoke to Beverley at LDS and the next day Chris arrived and precisely located a leak under the ground floor. He then isolated the central heating loop restoring the hot water. Everyone I spoke to and dealt with at LDS was highly professional and very helpful. Really excellent service. Thank you.

4 mars 2025
Avis spontané
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Réponse de Leak Detection

Thank you for your fantastic review! We’re so pleased to hear that Beverley and Chris were able to assist you quickly and professionally during such a stressful situation. Restoring your hot water and locating the leak with precision is exactly what we aim for, and we’re delighted that you found our service excellent.

Your kind words mean a lot to our team, and we truly appreciate your feedback. If you ever need us again, we’re always here to help!

Noté 5 sur 5 étoiles

A company that actually works!!!

Very difficult to criticise this company. Jason on the help desk was very knowledgeable and helpful. They were able to give me an appointment at a date and time that suited me. The company states they are able to find the source of 99% of water leaks and I was sure I would be in the unfortunate 1% as we live in a very old house that has been extended over many year with a complex heating system. Dave and Cameron came out and discovered the leak after 5 hours of searching. They were extremely polite and keen not to cause any disturbance. I was very, very impressed at their determination to find our leak and would have no hesitation in recommending LDS to anyone.

27 janvier 2025
Avis spontané
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Réponse de Leak Detection

Thank you so much for your wonderful review! We’re delighted to hear that Jason, Dave, and Cameron provided you with excellent service and that we could accommodate an appointment at a convenient time for you. Finding leaks in older, extended properties with complex systems can be challenging, so we're especially pleased that our team's expertise and determination led to a successful result. Your kind words about their professionalism and dedication mean a lot to us. We truly appreciate your recommendation and are always here to help should you ever need us again.

Best regards,
LDS Leak Detection Specialists ltd

Noté 5 sur 5 étoiles

Yorkshire Dance - Leak Detection

I had the pleasure of working with Leak Detection Specialists, and I couldn't be more impressed with their service! From start to finish, their team was professional, punctual, and incredibly thorough. They quickly identified the source of the leak and provided clear explanations about the process and solutions. The level of expertise they demonstrated was outstanding, and they made sure to keep the disruption to a minimum. If you’re looking for reliable, top-tier service, I highly recommend Leak Detection Specialists—they truly go above and beyond!

21 janvier 2025
Avis spontané
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Réponse de Leak Detection

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with our team at Yorkshire Dance Leeds. Providing professional, thorough, and minimally disruptive service is always our goal, so it’s great to know we met your expectations.

Your kind words mean a lot to us, and we’re grateful for the recommendation. If you ever need our assistance again, don’t hesitate to reach out.

Thanks again for choosing Leak Detection Specialists!

Noté 1 sur 5 étoiles

Terrible company do not use them

I never leave reviews but this time I have to.

Terrible company do not use them. Charged me £900 for a 'detailed' leak detection report. Where as other companies devote a day to finding the true cause of your leak this company sent an engineer that was there for less than an hour.

Claimed no evidence of a leaking pipe and blamed other cosmetic issues. This led to me spending lots of time and money fixing issues that were not the cause of the leak. Finally I discounted the credibility of the report and found 2 leaking pipes.

Their error cost me £1000s. And when I shared all of this with them and asked for a refund they simply told me there was no leaking pipe on the day they visited.

Do not use.

5 décembre 2024
Avis spontané
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Réponse de Leak Detection

Thank you for your feedback. We sincerely regret that you had a negative experience with our services. We understand your frustration, and we’d like to clarify a few points to ensure there’s no confusion.

When our engineer visited, the testing did not indicate any signs of a pipework leak, and our detailed assessment showed that the issue stemmed from sealant and grouting failures rather than a plumbing fault.

Furthermore, we rely on accurate information when conducting these tests, and as you noted, the leak had started to dry up after our recommendations were carried out and it was only a few days later it became wet again... Please be assured, had we known the full details about the situation, we would have been happy to revisit the issue at no additional cost. The leak that other contractors found and you videod was clearly not ongoing at the time of our survey as you could hear the dripping this is something LDS WOULD NOT HAVE MISSED.

While we do appreciate that this situation has caused you inconvenience, we’d like to emphasize that the issues with sealant and grouting were outside of what insurance typically covers for plumbing, which may explain some of the confusion.

We always strive to be fair and transparent with our clients, and we are sorry that we couldn’t meet your expectations on this occasion. We are always available for further discussion should you wish to clarify any aspect of the service we provided.

Noté 5 sur 5 étoiles

Great service and very professional…

Great service and very professional experience!

Darren was brilliant, came out and spent some time explaining the works that he was carrying out. Had to come back with a 2 man team as excavations were deep.
Sam and Tom came back - absolutely brilliant too. Ran a new supply to the property and a Darren came back to reinstate the driveway.
End to end a great team and company!
Highly recommend them.

8 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Not fit for purpose!

Have recently left a really good review of this company as the engineer who attended appeared to be very professional and located the leak but unfortunately I was wrong!
The company working on behalf of my insurance company have fixed the leak today but it was not where LDS engineer advised so more of my driveway had to be dug up to access the leak to carry out the
repair. The whole point of getting in LDS was to ensure less disruption and I've ended up with more!
I take back my recommendation and will certainly not be using this company again!

13 août 2024
Avis spontané
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Réponse de Leak Detection

We thank you for bringing this to our attention, and we sincerely apologise for the inconvenience you've experienced. We strive to provide accurate and efficient service, so it's concerning to hear about your recent experience.

Upon review, I want to highlight that during our assessment, we recorded strong gas readings in the area identified by our engineer. This was the basis for our recommendation. However, we understand that the actual leak was found in a different location, resulting in more disruption than anticipated.

To better understand what may have gone wrong, could you please provide any photos of the exact location where the leak was eventually found? This will help us review the situation thoroughly and prevent similar issues in the future.

We deeply value your feedback and would like to work with you to address your concerns.

Best regards,
Claudine Ridley @ LDS

Noté 5 sur 5 étoiles

Jamie was absolutely amazing highly recommend him!!!!!

Jamie was absolutely amazing. He provided a personalised service catering to my needs. 1st he came outside of working hours. upon arrival, he got straight to work identified the leak quickly and resolved an issue that had been outstanding for over a year, which other contractors missed. He went above and beyond and I cannot thank him enough!!!!! definitely would highly recommend Jamie and his team to get the job done.

3 juin 2024
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Réponse de Leak Detection

Thank you so much for your wonderful feedback! We are thrilled to hear that Jamie was able to provide such an exceptional and personalized service. Going above and beyond is what we strive for, and we're glad Jamie was able to quickly identify and resolve the leak that had been an issue for so long. Your high recommendation means a lot to us. If you need any further assistance in the future, please don't hesitate to reach out.

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