We used Rob from liberty to purchase our first home 3 years ago. Then recently we had Rob review our loan and refinance for a better option. Great friendly service that is so much better than going... Voir plus
Établissement
Changer d'établissementNorth Wonthaggi, 3995 North Wonthaggi, Victoria, AU
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Rob is beyond amazing. I've used his services 3 times for new home purchases and multiple home refinances. He always goes the extra mile. He pulled off a miracle today, getting our finance through whe... Voir plus
Robb is upfront & has the knowlege and the expertise to understand if a client can meet the criteria before the parties wast there time. Robb also communicates constently and doesn't leave a client... Voir plus
Highly recommended! Our experience with Rob personally was such a delight. He dotted all the ‘I’s’, and crossed all the ‘t’s through what we believe was a very lengthy process. No obstacle went u... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
Disclaimer
Coordonnées de contact
North Wonthaggi, 3995, North Wonthaggi, Victoria, Australie
- 0419 177 407
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We are very impressed by Rob's ability…
We are very impressed by Rob's ability and knowledge as our broker. He goes above and beyond to help get the right loan for our needs. We would highly recommend to anyone considering a mortgage broker to contact Rob.
I have been using Rob for 12 years and…
I have been using Rob for 12 years and when I
Call he knows straight away who it is I explain what the Situation is and there is no dramas and he gets it done fore me
Thank you
Very helpful
Rob is the best
Rob is the best , so helpful and kind throughout the whole process, wouldn’t go to anyone else 👌💗
Rob Lee was professional and extremely…
Rob Lee was professional and extremely helpful. We had very prompt responses to all our questions, and there were quite a few. My sister recommended him to us as she was very pleased how everything was managed. I highly recommend him
Rob has always been helpful and…
Rob has always been helpful and supportive throughout our journey. Truly grateful.
Rob has assisted us few times over the…
Rob has assisted us few times over the years and he has never let us down. This last experience was a bit complicated one for all involved, but as usual Rob helped us to achieve the outcome we wanted. We would highly recommend his service. Thank you Rob.
Rob was super helpful in organizing our…
Rob was super helpful in organizing our finance. He gave us regular updates along the way to help calm the nerves and was always quick to reply to our questions. Thanks again Rob :)
Excellent service
Rob was referred to us through a friend and was so helpful and patient since we didn’t know much being first home buyers! I would highly recommend his service and will use him again for any further purchases :)
Very professional
Very professional, always going above and beyond, always willing to spend time to explain things i don't understand, overall great help.
Rob is THE MAN!
Rob is, without doubt, the most helpful, compassionate and committed person we've ever worked with. In any industry. Rob has found ways to support us and advocate for us in ways we didn't think were possible. During COVID, he sought clarification and solutions when others would have understandably given up. We are only able to have our Forever Home because of Rob's help. Our gratitude is eternal.
A massive thank you.
A massive thank you for all you did with helping us change our home loan over.
Not only was the process made easy but you let us know what was going on at every stage.
We both are very grateful and would recommend you in a instant.
To top it off it settled Wednesday and we received an email Friday of a rate drop.
Thanks again
Charnea and Mark.
Excellent Service
Rob was extremely helpful and understanding in regards to assisting in getting loan approval for the winding up of an estate Rob went above and beyond and made every dealing and transactions easy to understand and follow
Great Asset to Liberty
I couldn’t recommend Rob any more!
I couldn’t recommend Rob any more. I had a somewhat complex loan and Rob never made me feel like I was wasting his time or asking for too much. I work for a Bank that wouldn’t even look at my lending needs but Rob took it on and even when faced with different hurdles, he worked his magic and got it across the line for me. Thanks to Rob and all his hard work, I am looking forward to being in my own home very shortly. I wouldn’t be in such a position if it wasn’t for Rob. Forever grateful and happy to have come across Rob!
Excellent service
Rob Lee went above and beyond to help us buy our first home. He made the whole process very easy and straight forward. Pleasure to deal with and we will be using Rob for all our future financial needs.
Absolutely outstanding!
Absolutely outstanding!! If We had any questions Rob had the answer. He explained everything in dept, he truely went above and beyond to make our first time building/ buying a breeze.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
A disappointing experience.
When I first met with Rob he told me there would be no problem with the loan in what I saw as a complex situation. 9 weeks letter the loan was still not approved and the vendors were about to pull the pin on my purchase so I went directly to a big 4 bank who had the loan approved in 4 days.
Sadly the vendors had lost faith and had not granted yet another extension on loan approval so I lost the property. During the 9 weeks Rob changed what I could loan a number of times and kept asking for further paperwork despite saying in the initial email that the list he provided was all that was needed. It was as an extremely disappointing process and when explanations were requested during the process Rob did not see it as his role to explain.

Réponse de Liberty - Rob Lee
I found Rob to be very helpful but Liberty very slow
I found Rob to be very helpful and always answered my queries promptly. I was very dissatisfied with Liberty staff and the length of time they took to do everything involved. This loan application took the whole six weeks and was only approved a few days before settlement which was very disappointing.
People working from home should not take as long and also should request all the necessary information up front not something new every week.

Réponse de Liberty - Rob Lee
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