The level of professional service I received was outstanding. Dan was amazing in coordinating the information required for the processing of the loan, not only working with the Toyota Dealership... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
⭐️⭐️⭐️⭐️⭐️ I’m so impressed with Alex Bank! They approved my car finance super quickly and made the whole process effortless. Everything was clear, fast, and hassle-free — I couldn’t believe how smoo... Voir plus
L'entreprise a répondu
Thank you for having smooth process making our process which quicker and easier. Keep up! Happy Customer/banker with Alex bank.
L'entreprise a répondu
Very easy process and fast drawdown. The only thing that made me uncomfortable is providing my bank login details to access statements. I did research to ensure cyber safety however change all your pa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re a digital bank built by an energetic team who have decades of experience inside traditional banks - meaning we’ve had a front row seat to what works, what doesn’t, and what’s possible. So, we know we’ve got what it takes to build Australians a better banking experience, that’s simple, easy to use and understand. We’re built from the ground up and not tied down by ‘old banking ways'. Instead, we’ve built new ways, that make us more efficient, and saves our customers time, stress and pesky banking fees!
On a mission to become Australia’s flexiest bank
Écrit par l'entreprise
Coordonnées de contact
L10, 100 Creek Street, 4000, Brisbane, Australie
- 13 ALEX
- hello@alex.bank
- www.alex.bank
4,8
Excellent
755 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This is one of the bank in the world I…
This is one of the bank in the world I really did international transfer and the are reliable when I lost my funds fixthewrong.com recovered the funds and send it through this Alex bank
18 juin 2025
Avis spontané
Alex Bank was fantastic
James was fantastic, dedicated, patient and made the whole thing easy. Would highly recommend.
4 juin 2026
Réponse de Alex Bank
Thanks for the fantastic 5-star review David! We’ll be sure to pass this on to James, he’ll really appreciate it. Great to hear he made the experience such an easy one for you.
Réponse de Alex Bank
Thanks for the 5-star review Simon! Great to hear everything’s off to a strong start, and we’re confident it’ll stay that way well into the future.
Quick response and easy.
3 juin 2026
Réponse de Alex Bank
Thanks for the 5-star review Carmel! Fast, fair and simple is the Alex.Bank way and we appreciate you choosing to bank with us.
All contact was straight to the point.
All contact was straight to the point.
Explained in easy to understand language and with timely responses.
2 juin 2026
Réponse de Alex Bank
Thanks for the 5-star review Leo! We know that clear, no‑nonsense communication goes a long way, and it’s great to hear the experience felt fast, fair and simple from start to finish!
Listened to my enquiry and explained…
Listened to my enquiry and explained options
Assisted with application and kept me updated while waiting for approval .
5 juin 2026
Réponse de Alex Bank
Thanks for the 5-star review Cherie! It’s great to hear you felt supported and kept in the loop throughout. That's exactly the kind of experience we aim to provide so we appreciate you sharing it!
Huge Thank you to Dan and Caz for a fantastic experience
The level of professional service I received was outstanding.
Dan was amazing in coordinating the information required for the processing of the loan, not only working with the Toyota Dealership but also with my bank to set up the comprehensive insurance for me. He helped me through the entire prosses and was able through his diligence alongside Caz to ensure that the vehicle was able to be purchased quickly and effortlessly.
Thank you again for looking after me so well.
Kindest Regards
Renee
3 juin 2026
Réponse de Alex Bank
Thanks for the 5-star review Renee! We really appreciate you taking the time to share such thoughtful feedback. Our team will be so pleased to know the care and support they showed made a real difference. That kind of hands-on, human approach is exactly what we strive for, so it's great to hear we were able to get you on the road so quickly!
Réponse de Alex Bank
Thanks for the 5-star review Brendon! A quick turnaround, with fair pricing and no hassles is what we’re all about.
Ease and simplicity
Who would have thought it would be a great experience. We done team. Seamless!
4 juin 2026
Réponse de Alex Bank
Thanks for the 5-star review Nigel! We’ll take “seamless” any day. It’s great to know the experience exceeded expectations and the team delivered when it counted.
Great service
Great service, very easy process & a great rate. I will definitely recommend Alex bank to family & friends.
26 mai 2026
Réponse de Alex Bank
Thanks for the 5-star review Paul! Easy, fast and a fair rate is exactly how we think banking should feel, thanks in advance for spreading the word!
Réponse de Alex Bank
Thanks for the 5-star review Amy! Really appreciate you sharing this, it’s great to know you had such a positive experience from start to finish.
Thank you for having smooth process…
Thank you for having smooth process making our process which quicker and easier. Keep up!
Happy Customer/banker with Alex bank.
1 juin 2026
Réponse de Alex Bank
Thanks for the 5-star review Alisha, we love happy customers! Great to hear the experience felt easy and seamless from your side and we were able to deliver the outcome you were after.
Réponse de Alex Bank
Thanks for the 5-star review Anthony! We really appreciate you taking the time to share this, it’s great to know everything worked out just as we hoped!
Réponse de Alex Bank
Thanks for the 5-star review Renae! Fast, fair and hassle free is exactly what we’re aiming for, and it’s great to hear the rates and terms felt right for you too.
Réponse de Alex Bank
Thanks for the 5-star review James! Love hearing that everything came together quickly with a strong rate. We’re all about keeping things fast, simple and fair, with rates tailored to suit each customer.
Réponse de Alex Bank
Thanks for the 5-star review Jennifer! We know that fast approvals and clear communication can make all the difference, so it’s great to know we delivered when it mattered.
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