unloan.com.au Avis 25

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A simple, straightforward application process. Responsive and helpful staff. A great interest rate that gets better over time. A fantastic web interface that makes managing your loan easy. Easily... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I have just tried to pay off my home loan using a money transfer, I used this method becuase of the size of the amount. Strangely Unloan does not accept this method. It seems a very common way to cond... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We refinanced about three years ago and as baby boomers are accustomed to a lot of paperwork, it was a big step to go digital. However, Unloan was always helpful, guiding us through the setup process... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simple, straightforward process facilitated by quality staff that monitor emails and messaging after hours. We were able to refinance in less than 2 weeks in a paperless system and minimal costs. The... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prêteur hypothécaire
  2. Banque

Écrit par l'entreprise

We’re Unloan, an Australian digital home loan provider built and owned by the Commonwealth Bank of Australia. We’re multi award-winning and recognised for delivering outstanding value to customers. Our home loan is designed to help you save more - with a low interest rate, no ongoing fees and an automatic loyalty discount that reduces your rate every year. Add to that a fast, simple online application you can complete anytime, anywhere, meaning managing your home loan becomes easier from the start. Join thousands of Australians choosing Unloan to keep more of their money in their pocket.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

PAying off Home Loan

I have just tried to pay off my home loan using a money transfer, I used this method becuase of the size of the amount. Strangely Unloan does not accept this method. It seems a very common way to conduct this type of business. I believe they want to keep my loan opened for as long as possible. Very disappointing.

16 juin 2026
Avis spontané
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Réponse de unloan.com.au

It sounds like the payment from your other bank hasn’t gone through as expected there can sometimes be limitations with certain transfer methods. I want to reassure you that Unloan supports customers paying off their loans as soon as possible. Please reach out to hello@unloan.com.au, and our team can help troubleshoot!

Noté 5 sur 5 étoiles

Simply The Best

A simple, straightforward application process. Responsive and helpful staff.
A great interest rate that gets better over time.
A fantastic web interface that makes managing your loan easy.
Easily the best mortgage product I've ever used.

10 juin 2026
Avis spontané
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Réponse de unloan.com.au

“Simply the best”… Tina Turner would be proud!
Thanks so much for the kind words. We really appreciate it and will keep working hard to live up to it. I’ve also shared your feedback with the team, who’ll be thrilled to hear it!

Noté 5 sur 5 étoiles

Simple and effective

We've been with Unloan for a couple of years now and in our experience with other "banks", Unloan is the most simple yet most competitive that there is.

3 juin 2026
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Réponse de unloan.com.au

“Simple and competitive” is pretty much our brief, so we’ll take that. Thanks for the feedback and we appreciate you being with us!

Noté 4 sur 5 étoiles

Linda Riley

Good
Help with withdrawal

31 mai 2026
Avis spontané
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Réponse de unloan.com.au

Thanks for the review Linda! We'd love to know how we can get that last star! If you need anything feel free to reach out to us via hello@unloan.com.au.

Noté 5 sur 5 étoiles

Very positive experience

We refinanced about three years ago and as baby boomers are accustomed to a lot of paperwork, it was a big step to go digital. However, Unloan was always helpful, guiding us through the setup process whenever we needed it. The app is easy to navigate and we’re very happy with Unloan, especially the ease of using the redraw facility

29 mai 2026
Avis spontané
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Réponse de unloan.com.au

Hey Ruth, thanks for the great feedback! Proof you don’t need a mountain of paperwork to get things done. Glad it’s been an easy switch and working well for you.

Noté 5 sur 5 étoiles

Refinance made easy

Simple, straightforward process facilitated by quality staff that monitor emails and messaging after hours. We were able to refinance in less than 2 weeks in a paperless system and minimal costs. The settlement process was efficiently handled by unloan and the outgoing bank. No need to talk to a broker or a bank staff.

14 mai 2026
Avis spontané
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Réponse de unloan.com.au

Appreciate the kind words! Sounds like you got the “refinance, minus the fuss” experience we aim for.
We’ll pass this on to the team, they’ll be stoked 🙌

Noté 5 sur 5 étoiles

Fully digital experience

Fully digital experience, app is very easy to use and very competitive rates

15 mai 2026
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Réponse de unloan.com.au

Thanks for the great feedback Ryan! really glad to hear you’re enjoying the app and the rates. We’re all about keeping things simple!

Noté 1 sur 5 étoiles

United Nation loan

UNLOAN 0.25 % INTREST
UNLOAN
BANK OF BARDOAB
AU
Unloan

15 mai 2026
Avis spontané
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Réponse de unloan.com.au

I’m not quite sure what’s gone wrong here, but our team would be more than happy to take a closer look for you. Feel free to reach out to hello@unloan.com.au

Noté 5 sur 5 étoiles

Make the Change!

Absolutely impressed with Unloan! My previous bank were not able to assist my banking needs. I quickly learned loyalty does not pay. Unloan was easy, efficient and provided superb customer support. With Unloan connected to Commonwealth Bank, I immediately felt I could trust an online bank. I was blown away by how well Unloan has mastered the online experience. My queries were answered super fast and I had one specialist who I dealt with during the refinancing. Unloan responded to my replies - not waits on the phone, no waiting on a few days for a response like with my previous bank. Unloan was responsive. Unloan also made the refinancing process easy to understand, breaking up the steps into clear instructions. Again, speaking to the same person through the whole process really put me at ease with the whole change. I would recommended Unloan to everyone. The customer service, I felt heard and looked after, really did put me at ease with the big change I made.

7 avril 2026
Avis spontané
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Réponse de unloan.com.au

Absolutely made our day reading this, thank you Greg! ☺️
No holds. No delays. No hold music. We call that a win.
Having one specialist stick with you start to finish (like a very financially responsible sidekick) and getting lightning‑fast replies is exactly how Customer Service should feel.
Thanks again for the amazing review, we really appreciate it!

Noté 5 sur 5 étoiles

Unloan is simple and easy.

I found Unloan incredibly simple to set up and use. The website is clean, intuitive, and makes the whole process straightforward from start to finish. One of the things I really appreciate is that you don’t have to speak to anyone — everything is handled online, which makes it quick and hassle-free. Unloan just gets the job done without any unnecessary complications. Highly recommend for anyone looking for a smooth, no-fuss experience.

1 mai 2026
Avis spontané
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Réponse de unloan.com.au

Thanks so much for the kind words! We’re really glad you enjoyed the easy, no‑fuss experience that’s exactly what we aim for.

Get in, get it done, and get on with your life (no small talk required… unless you feel like a chat).
We really appreciate the recommendation!

Noté 5 sur 5 étoiles

Super easy to refinance. Totally worth it for the savings

I decided to switch to unloan as my previous rate was much higher and my bank wouldn't come close, despite me having a much better LVR than when I bought my first house in 2024.

The process was super easy. A few emails to clarify things after applying that I missed in my application and I got approval the same day. My loan balance was transfered a few days after that, with settlement a few weeks after later.

With the monthly savings I'm already ahead of my bank's discharge fee.

Now I know how easy the process is, I regret not doing it sooner.

It was convenient having everything in the one app previously with an offset account, but transferring funds in and out of unloan is instant, so I can just pay more than the minimum and know that I can redraw if I have to.

10 mars 2026
Avis spontané
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Réponse de unloan.com.au

Thanks for the detailed review! It’s great to hear the refinance process was straightforward.
Same‑day approval, smooth settlement, and already saving money despite your old bank’s discharge fee is a solid outcome! (and for what it’s worth, Unloan doesn’t charge a discharge fee.)

Noté 1 sur 5 étoiles

Mr Patel Ashishkumar Pravinbhai

UNLOAN UNITED NATIONA LOAN MADE IN INDIA FOR WHOLE WORLD
SECOND WORLD
THIRD WORLD COUNTRIES ARE WELCOME WITH NO ONE NEED IS HABVE TO BE +18
Ashishkumar Pravinbhai Patel.
Melbourne vic Australia
Thx Charlie

6 avril 2026
Avis spontané
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Réponse de unloan.com.au

Thanks for your review! We’re having a little trouble understanding the feedback here, but if you’d like to share more about your experience with Unloan, we’re all ears hello@unloan.com.au👂

Noté 5 sur 5 étoiles

I switched to Unloan for their rate

I switched to Unloan after my existing lender refused to match Unloan's interest rate. The online process scared me a bit (I'm over 60) but I got through it, with my Unloan reps guidance. The communication was really good and quick. I'm very happy so far.

24 mars 2026
Avis spontané
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Réponse de unloan.com.au

Thanks so much for sharing your experience!
We love that you took the leap online, proof that being over 60 just means having better stories and good judgement 😉 We’re especially glad our team could guide you through the process and make it feel comfortable along the way.

Noté 5 sur 5 étoiles

Great experience.

Quick response, great rates and good communication. The application process was easy and smooth. Their platform is easy to navigate. I find them better than the big banks.

27 mars 2026
Avis spontané
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Réponse de unloan.com.au

Thanks for the great feedback! We’re glad the quick responses, clear communication, and great rates stood out. The team is really happy to hear our service is creating such positive experiences for our customers.

Noté 5 sur 5 étoiles

Super quick - great customer service!

I was super impressed with the speed of the process (approved in 1 day!) and the excellent customer service that I have received. I have had direct contact with customer service via text, which has been amazing - I receive responses to my queries in less than 30 mins - very impressive!

9 mars 2026
Avis spontané
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Réponse de unloan.com.au

Love to hear that! The team are always doing their best to give you the right support at the right time through the right channel for you.
Thanks for taking some time to leave that feedback!

Noté 5 sur 5 étoiles

Home loan fast and furious

Easy application, fast response and responsive service… along with the best rates - what’s not to love?

9 décembre 2025
Avis spontané
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Réponse de unloan.com.au

Our people take pride in providing the help you need, and fast. Thanks for the kind words, Bruce!

Noté 5 sur 5 étoiles

Very happy with services

I've been very happy from the start of the loan right through to repayments. It's simple and convenient. I will go to Unloan again if I need another home loan.

4 novembre 2025
Avis spontané
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Réponse de unloan.com.au

That's great feedback to receive, thanks! We're stoked to be able to assist you on your home loan journey.

Noté 5 sur 5 étoiles

How refinancing should be!

Straightforward application process and fast turnaround with great communication all the way through. Competitive rates. Simple and friendly interface.

16 mars 2026
Avis spontané
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Réponse de unloan.com.au

Thanks Joel, we appreciate the feedback. 'Simple and friendly' is a fantastic compliment, I reckon the team will get a kick out of that.

Noté 5 sur 5 étoiles

So easy

The staff were super helpful I had my loan approved in less than one business day. Simple to apply and reward customers for loyalty unlike most other banks

20 février 2026
Avis spontané
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Réponse de unloan.com.au

Stop it. You're making us blush! But I agree, the team here are awesome!

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Easy. Better in all aspects than most major banks. Highly recommended

13 mars 2026
Avis spontané
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Réponse de unloan.com.au

We're stoked to hear that! We're striving to be easier and easier.

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