As per other comments the loyalty discount means nothing. I am currently above the advertised rate. I also contacted them and it is meaningless. Good rate to start but doesn’t continue.
L'entreprise a répondu
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As per other comments the loyalty discount means nothing. I am currently above the advertised rate. I also contacted them and it is meaningless. Good rate to start but doesn’t continue.
L'entreprise a répondu
As with other reviews it was fairly good and straight forward to get the loan going although your loyalty discount isn't worth anything. I have only been with them for 1.5 yrs and they moved my invest... Voir plus
L'entreprise a répondu
Simple process, fully online so you don't need to take time off work to do it. The rates are better than average. It's backed by CBA so you can be confident it is secure.
L'entreprise a répondu
A simple, straightforward application process. Responsive and helpful staff. A great interest rate that gets better over time. A fantastic web interface that makes managing your loan easy. Easily... Voir plus
L'entreprise a répondu
We’re Unloan, an Australian digital home loan provider built and owned by the Commonwealth Bank of Australia. We’re multi award-winning and recognised for delivering outstanding value to customers. Our home loan is designed to help you save more - with a low interest rate, no ongoing fees and an automatic loyalty discount that reduces your rate every year. Add to that a fast, simple online application you can complete anytime, anywhere, meaning managing your home loan becomes easier from the start. Join thousands of Australians choosing Unloan to keep more of their money in their pocket.
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UNLOAN UNITED NATIONA LOAN MADE IN INDIA FOR WHOLE WORLD
SECOND WORLD
THIRD WORLD COUNTRIES ARE WELCOME WITH NO ONE NEED IS HABVE TO BE +18
Ashishkumar Pravinbhai Patel.
Melbourne vic Australia
Thx Charlie

Réponse de unloan.com.au
I switched to Unloan after my existing lender refused to match Unloan's interest rate. The online process scared me a bit (I'm over 60) but I got through it, with my Unloan reps guidance. The communication was really good and quick. I'm very happy so far.

Réponse de unloan.com.au
Quick response, great rates and good communication. The application process was easy and smooth. Their platform is easy to navigate. I find them better than the big banks.

Réponse de unloan.com.au
I was super impressed with the speed of the process (approved in 1 day!) and the excellent customer service that I have received. I have had direct contact with customer service via text, which has been amazing - I receive responses to my queries in less than 30 mins - very impressive!

Réponse de unloan.com.au
Easy application, fast response and responsive service… along with the best rates - what’s not to love?

Réponse de unloan.com.au
I've been very happy from the start of the loan right through to repayments. It's simple and convenient. I will go to Unloan again if I need another home loan.

Réponse de unloan.com.au
Straightforward application process and fast turnaround with great communication all the way through. Competitive rates. Simple and friendly interface.

Réponse de unloan.com.au
The staff were super helpful I had my loan approved in less than one business day. Simple to apply and reward customers for loyalty unlike most other banks

Réponse de unloan.com.au
Fantastic service. Easy. Better in all aspects than most major banks. Highly recommended

Réponse de unloan.com.au
This has been the poorest customer experience we have encountered from any organisation to date. Throughout the process, we were repeatedly asked the same questions multiple times, transferred between different home loan specialists, and subjected to a risk assessment that appears illogical.
ABSOLUTELY AWFUL - AVOID IF YOU ARE SELF EMPLOYEDThis was the worst experience of my life. Cookie cutter on-line business with absolutely no understanding or reason.
I am a middle aged guy with 80% equity in my home and 50% equity in my investment property.
$50,000- in a term deposit
$350,000 + in super
High income with tax returns.
APPLICATION DENIED OVER A SMALL CLERICAL ISSUE! ABSOLUTELY PATHETIC.
DO NOT DEAL WITH THIS ON-LINE DISASTER - NO CUSTOMER SERVICE.
Refused to escalate to Senior staff.
DO NOT RECOMMEND
Advised at time of borrowing that I would require access to more of my equity in future, advised it wasn't an issue. Went to increase loan very a month after refinancing with them and they don't do it. After many communications was advised only way to get access to any of my $800k in equity was to refinance elsewhere. Firstly that's going to cost me a lot in fees and secondly virtually no lenders will refinance if within first three months with current provider even though I've had a mortgage for 17 years. So they are happy to refinance other lenders loans but not their own. Brokers have advised me they have seen this a bit and don't advise going with unloan if you want access to your equity in your house.
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