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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great coat, been after one for a while, although the summer seems to be hanging on, so may have to remain on the hook for a little while longer. Easy to order, and arrived very quickly. I always like... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quality product delivered properly. I now have three fisherman’s smocks, the last being rust coloured. Far more restful on the eyes than the previous two in lemon and YELLOW (deliberately capitalise... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really easy shopping experience - product exactly as advertised and in perfect condition. Shipped quickly and delivery was hassle free. I changed my mind about the order and contacted the team - they... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I made a call to the Cornwall shop to ask for advice on sizing. A young man answered and gave excellent advice. I would have ordered a size smaller than recommended. I've tried the item on an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air

Écrit par l'entreprise

All the best outdoor and workwear brands in one place; Patagonia, Carhartt, YETI, Fjallraven, Rab, Mountain Equipment, Birkenstock, Norlender and Mousqueton are just some of our brands. Our products won't fail you when you need them most. They Keep you dry when it's wet and warm when its cold. One of the oldest businesses in Falmouth, Cornwall, around since 1946.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

966 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(966)

51 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Item was easy to order

Item was easy to order, and was delivered within 3 days, well packaged and sent by Royal Mail (always a bonus as they always deliver to your door). Lovely fisherman’s jumper and perfect fit.

27 novembre 2025
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Réponse de Lifesbetteroutdoors

We really appreciate this great feedback and your business, we hope to see you again soon. Regards Peter

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Very fast delivery and a beautiful jumper. I will certainly buy again.

28 novembre 2025
Avis spontané
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Réponse de Lifesbetteroutdoors

Many thanks for your business and this lovely feedback, we definitely look forward to seeing you again soon. Regards Peter

Noté 5 sur 5 étoiles

Jumper great

Jumper great. Service excellent

19 novembre 2025
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Réponse de Lifesbetteroutdoors

This is great to hear, many thanks for your business and this positive feedback. Hope to see you again soon. Regards Peter

Noté 5 sur 5 étoiles

The quality of my Norwegian fisherman's jumper is just amazing. Way beyond what I was hoping for.

Exelent service, quality of garment and very swift delivery.
It's a very rare thing to get all these things at the same time.
Absolutely Brilliant.

18 novembre 2025
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Réponse de Lifesbetteroutdoors

This is great to hear, the Norlender Fisherman jumpers are incredible, made in the original authentic way in Bergen. Many thanks for your business and this review. Regards Peter

Noté 5 sur 5 étoiles

Great priced item quickly received and…

Great priced item quickly received and well packaged thank you

10 novembre 2025
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Réponse de Lifesbetteroutdoors

Many thanks for your business and this positive feedback, we hope to see you again soon. Regards Peter

Noté 5 sur 5 étoiles

Fast delivery time

Fast delivery time. Great product, ready for the winter
Thank you
AK

7 octobre 2025
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Réponse de Lifesbetteroutdoors

This is great to hear, many thanks for this feedback and your business, hope to see you again soon. Regards Peter

Noté 5 sur 5 étoiles

Item as expected and quick delivery for…

Item as expected and quick delivery for a reasonable price. Very happy with this

7 octobre 2025
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Réponse de Lifesbetteroutdoors

Many thanks for taking the time to provide this feedback and much appreciate your business, hope to see you back again soon. Regards Peter

Noté 5 sur 5 étoiles

Company arranged rapid delivery and…

Company arranged rapid delivery and goods were exactly as described.

3 octobre 2025
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Réponse de Lifesbetteroutdoors

Many thanks for your business and this positive feedback, we hope to see you back again soon. Regards Peter

Noté 5 sur 5 étoiles

Good service quick delivery

Good service quick delivery
Very pleased with the quality of the manufacturing design and colour 5 stars

11 septembre 2025
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Réponse de Lifesbetteroutdoors

This is great to hear, many thanks for your business and this review, hope to see you again soon. Regards Peter

Noté 5 sur 5 étoiles

The guy in the shop

The guy in the shop, i think he was called Jamie,was absolutely brilliant, nothing too much trouble and very
helpful

17 septembre 2025
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Réponse de Lifesbetteroutdoors

Really appreciate this feedback and your business, Jamie is indeed absolutely brilliant, we have let him know! Regards Peter

Noté 5 sur 5 étoiles

Rapid shipping of competitively priced jacket

Rapid shipping. Fantastic product at a competitive price

8 septembre 2025
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Réponse de Lifesbetteroutdoors

This is great to hear, we very much appreciate this feedback and your business, we hope to see you back again soon. Regards Peter

Noté 5 sur 5 étoiles

Highly recommend Lifesbetteroutdoors

Great service from a small business, fabulous product and a really competitive price with fast delivery as well, what’s not to like?

1 septembre 2025
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Réponse de Lifesbetteroutdoors

We really appreciate this feedback and are very pleased to hear you are happy with your purchase, we hope to see you again soon. Regards Peter

Noté 5 sur 5 étoiles

Great product

Great product, price and prompt delivery

26 août 2025
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Réponse de Lifesbetteroutdoors

Really appreciate your business and taking the time to review us, we hope to see you back again soon. Regards Peter

Noté 5 sur 5 étoiles

First Class Service

Kept me informed as to progress of my purchase and the speedy efficient delivery was better than I expected, my Patagonia shirt came 2 days ahead of estimate so I'm well pleased overall. Will certainly shop with you again

2 septembre 2025
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Réponse de Lifesbetteroutdoors

We very much appreciate your business and this positive feedback, hope to see you again soon. Regards Peter

Noté 3 sur 5 étoiles

Good service but poor refund policy

Good service but the return system is complicated and costly. You have to apply to return and wait for it to be accepted. Then you have to print out your confirmation of purchase email. Okay if you haven’t deleted it and have a printer. Then enclose a note with the RMA number they send you. Then you pack all this and pay for a tracked return. Finally there is a £5 deduction from the refund for cost of admin borne during sale and delivery. Just be aware of this when you buy.

26 août 2025
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Réponse de Lifesbetteroutdoors

Hello, many thanks for this feedback and trying on a garment.

Thanks also for highlighting our returns process, this is all correct.

We have a very structured process to ensure an audit trail, as unfortunately like many online shops, we are being bombarded with fraudsters who are gaming the online return laws.

Regarding the fee, as we mentioned to you today, Google, Shopify, Stripe and others, all charge huge transaction fees during each online sale that we never get back from them when we process a refund.

This means we are not able to subsidise free refunds. This is all really clear in our terms and presented to every customer who starts the returns process. Free refunds are now very rare for most UK independent businesses who are seeking to remain viable due to all the challenges mentioned.
Hope to see you again soon.
Regards Peter

Noté 5 sur 5 étoiles

Excellent quality

Tried the garment whilst on holiday in Falmouth earlier this year... ordered on line when back in stock.
Great product excellent quality.
Delivery delayed due to address being incorrect on system slightly annoying

18 août 2025
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Réponse de Lifesbetteroutdoors

Many thanks for this feedback and your business, hope to see you agfain soon. Regards Peter

Noté 5 sur 5 étoiles

Excellent service

Excellent service my husband ordered wrong size ,returned it for an exchange had to pay return postage but was swift ,staff very friendly and easy to do . Quality of goods excellent ,he will definitely order from them again .

28 juillet 2025
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Réponse de Lifesbetteroutdoors

Many thanks for your positive feedback and your business, hope to see you again soon. Regards Peter

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