Lightfoot Avis 

1 365
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The system went live Monday morning, I input the code emailed to myself and it won't accept it. It asks every 10 seconds to input the code for twenty minutes. OMG FRUSTRATING, I've never swore s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The light foot experience and weekly competition held, makes you want to drive sensible. Very clever way of developing a cost effective way of driving that saves the company money as well as giving yo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It's was my fleet manager who encouraged me (sheryl) To get involved and since the beginning I've believe my driving has improved significantly and im thrilled to be recognised and the prize will g... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Can be stupidly sensitive and distracting at times but it works on slowing stupidly driving makes fuel last longer too. Won £3 on competition better then nothing

L'entreprise a répondu

À propos de l'entreprise

  1. Services télématiques
  2. aussi dans
  3. Entreprise d'électronique
  4. Entreprise de logiciels
  5. Fabricant d'électronique
  6. Fournisseur de GPS
  7. Services aux entreprises

Écrit par l'entreprise

Lightfoot has been specifically designed to help businesses run safer and more efficient fleets.​ Unlike traditional big-brother black boxes, Lightfoot is all about the driver, the human-in-the-machine, and the person with the power to make the difference. ​ Lightfoot empowers those in the driving seat to drive change by adapting their driving style through visual and audible prompts from our unique in-cab device. ​ When drivers adapt to Lightfoot's smoother driving style, they become 'Elite Drivers' (scoring 85% or above). For some drivers that’s a big change, for others a small change, for some it’s no change at all.​ ‘Elite Drivers’ receive benefits and rewards via the Lightfoot app, which includes features such as The Drivers Lottery where 1 in 10 ‘Elite Drivers’ win cash prizes every week - we are the world’s first technology to reward better driving.​ When a fleet as a whole achieves Elite status, this can result in reductions in fuel consumption and emissions of up to 15%, reductions accidents by up to 40% and wear and tear costs reduced by up to 45%. ​ Lightfoot is the only Insurer-endorsed driver safety technology thanks to validated accident reduction results seen over millions of miles of driving data. ​ Lightfoot is installed in 30k+ vehicles and is used by 50k+ drivers from more than 200 companies who are committed to safer, greener and more efficient motoring.​ If you are a business customer already using Lightfoot and require support, please contact your Account Manager or support@lightfoot.co.uk ​ ​ If you’re a Lightfoot driver – our Engagement Team would love to hear about your experience through driverrewards@Lightfoot.co.uk - the Engagement team are here exclusively to help you the drivers, not your employers. ​ We understand that changing years of driving habits can be challenging and even irritating at first. Remember, you don’t need to be perfect, the target is 85% not 100%, which gives you plenty of scope to drive in the amber and red when required and still achieve ‘Elite Driver’ status.​ We created our industry-first driver engagement platform – real cash, real rewards, real prizes, real winners – to ensure drivers are rewarded for challenge and inconvenience of adapting to Lightfoot. One in ten ‘Elite Drivers’ win cash prizes every week through The Drivers’ Lottery. ​ As a driver, you are one of more than 50,000 using Lightfoot. The vast majority of drivers are happy with the experience, but a tiny proportion (0.1%) have used this forum to express their displeasure. We hope that your experience has been a positive one and that you’re here just having a look around, but if you are frustrated and here to vent your rage then please instead contact our Engagement team via driverperks@Lightfoot.co.uk - the Engagement team are here exclusively to help you.. ​


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(1 365)

166 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wrong van, Wrong time, Wrong score!

After having a mid route change of van, I was awarded five penalties on my original vehicle.
I contacted Lightfoot to explain that a change of vehicle had occurred and the penalty points were at a time after the swap. They were very helpful & investigated the situation resulting in the amendment of my score. Very good service. Thank you.

18 septembre 2025
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Réponse de Lightfoot

We love hearing how great the support team handled your query, and resolved all your issues. Thank you very much for taking the time to write the review.

Noté 5 sur 5 étoiles

Not so heavy-footed!

Great device, with a fun app too.
Good stuff Lightfoot 👏

16 septembre 2025
Avis spontané
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Réponse de Lightfoot

Great to hear that you have achieved a lot with the help of Lightfoot, and that you are enjoying the app.

Noté 5 sur 5 étoiles

Great app and useful information

Daily able to track your driving standards and review the overall performance
Offering opportunities to meet kids and achieve business goals

9 septembre 2025
Avis spontané
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Réponse de Lightfoot

Hi Robert, glad to hear you are reaping the benefits of driving with Lightfoot. Best of luck in the competitions.

Noté 5 sur 5 étoiles

Very easy to use and register

Very easy to use and register . Plus great prizes for doing what you normally do anyway 👍

11 septembre 2025
Avis spontané
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Réponse de Lightfoot

Exactly, winning prizes for just doing your job well is a great feeling.

Noté 5 sur 5 étoiles

I had an issue with my app

I had an issue with my app. It didn’t show me any records. I emailed the support team. The replied quickly. They helped and fixed the issue. Good job!

11 septembre 2025
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Réponse de Lightfoot

Thank you for taking the time to leave this valued feedback, were happy that our support team helped you resolve your issue.

Noté 5 sur 5 étoiles

It makes you think to improve your…

It makes you think to improve your driving and knowing you could win something easy to monitor your driving habits

10 septembre 2025
Avis spontané
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Réponse de Lightfoot

Thank you Sarah for this fantastic review, we are happy to hear that you are feeling the advantage of Lightfoot.

Noté 5 sur 5 étoiles

Make driving a safer experience

Lightfoot is a great tool for making you a better & more considerate driver.

10 septembre 2025
Avis spontané
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Réponse de Lightfoot

Hello Cyril, we are happy that you are seeing the advantages of driving with Lightfoot. Thank you for the great review.

Noté 5 sur 5 étoiles

Great thanks

Great thanks

5 septembre 2025
Avis spontané
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Réponse de Lightfoot

Thank you for the great review.

Noté 3 sur 5 étoiles

I am all about safe & economical…

I am all about safe & economical driving but how are you expected to improve when the app or website does not tell you why you are being knocked down on your overall score.
Surely this would be a tool to identify where you need to improve.

I had read in previous reviews on this site and your answer was rather flippant, to receive "ultra drive status" you only need to score 85% or more and that it does not detect speed which I have now found is untrue.
If you do want answer a review, please be truthful.

This is supposed a tool to improve driving standards or is it just a tool for your employer to beat you with when they choose too.
I have much more to say, but will await your/ Lightfoot reply

5 septembre 2025
Avis spontané
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Réponse de Lightfoot

Hello Terence, your fleet managers will have access to the Lightfoot management portal, which gives a more detailed breakdown of your driving and the scores. If you speak to your fleet management they should be able to guide you in the right direction to help you improve your scores.

Speed can be detected by Lightfoot and reported back to management, depending on a fleet's settings. However, the Lightfoot score is not based on speed but by how efficiently the driver got to that speed. Your score is made up of your time in the most efficient green zone, minus any time in red and minus 0.5% for any Lightfoot penalties. You'll hear two prompts from your in-cab device, letting you know that you may not be driving at optimal efficiency, before receiving any penalties that affect your score.

Our intention is that Lightfoot should be a tool to encourage more efficient driving through positively motivating drivers to access their own driving behaviour information (ie their score) and rewarding good driving through our range of prize draws. This is how we present it to all our customers, but ultimately we can't control how they use it. Please contact us at support@lightfoot.co.uk if you have anything further to ask.

Noté 4 sur 5 étoiles

Good App

Good App, makes you drive safer naturally, the odd small prize is a great incentive

My only gripe, is you can't see how and why youve scored what you've scored, that would be beneficial to to see to help improve your own score.

2 septembre 2025
Avis spontané
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Réponse de Lightfoot

Hi Dean, thanks for your feedback. Your managers are able to see your driving in greater detail via the Lightfoot management portal, which they can then go through the finer details with you, if you feel you would like to improve.

Noté 4 sur 5 étoiles

I enjoy the challenge of being 100%…

I enjoy the challenge of being 100% driver stats, but it gripes that pickers get weekly payments of much more than our drivers get at Tesco.

1 septembre 2025
Avis spontané
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Réponse de Lightfoot

Hi Brian, unfortunately the Tesco pickers have competitions that are just for them and funded by Tesco, whereas the Lightfoot competitions are for all of Lightfoot's drivers and funded by us.

Noté 5 sur 5 étoiles

James sorted my issue quickly and with…

James sorted my issue quickly and with real personable service. He was friendly and made sure that the issue would be prevented for others in the future.

22 août 2025
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Réponse de Lightfoot

Hi Jodie, thank you for taking the time to leave this lovely feedback, we will make sure it is fed back to James.

Noté 1 sur 5 étoiles

Very rarely win

Very rarely win. Have discussed with colleagues and they have same issue. If anyone wins it's usually £3. Really disappointing. Why should we even bother entering

19 août 2025
Avis spontané
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Réponse de Lightfoot

Just like the normal lottery there is no guarantee that you will win, but we do ensure we always offer a 1 in 9 chance of winning no matter how many people are eligible. With a chance to win up to £100 every week, we do recommend that you keep entering as you could be the next big winner.

Noté 5 sur 5 étoiles

Great at at tracking

Great at at tracking. Rewards and offers makes it even better.

12 août 2025
Avis spontané
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Réponse de Lightfoot

Thank you for the great feedback.

Noté 3 sur 5 étoiles

Think it's set up for a manual

Think it's set up for a manual. If I accelerate on a slip road going onto a motorway I get a 'Go steady'. However, if I accelerate, but take foot off briefly as if I'm changing gear it's fine!

5 août 2025
Avis spontané
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Réponse de Lightfoot

Hi James, please can you email in to us at support@lightfoot.co.uk so we can just verify the device settings are correct. Thank you.

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