I purchased a Highclere 3 pendant light fitting from the lighting company Leeds in September but when it came was too bright gold I returned it and received another one in brushed gold . It is perfect... Voir plus
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Yeah, pretty sure these guys are going into administration. No dispatch of lighting for a month, sent a request for a refund citing lateness, received a same day response that a refund had been proc... Voir plus
L'entreprise a répondu
Auful company. Item received in flimsy box, badly packaged. When tried to return the returns policy was ridiculous. Eventually return agreed in the same packaging after going through hoops, arrived... Voir plus
L'entreprise a répondu
Useless. Paid nearly a fortnight ago on July 29 and still haven’t had a dispatch note. Called and emailed multiple times for an update, was given a dispatch date for this week which has again been... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
About LightingCompany.co.uk LightingCompany.co.uk has been under new ownership since 18 June 2026, following the purchase of the website and trading assets by Blackstone Lighting Limited, part of the Mondial Group of Companies. The Mondial Group has been serving customers since 1985, with decades of experience supplying quality lighting products and delivering excellent customer service. Our goal is to restore LightingCompany.co.uk to the high standards of service and value that customers previously enjoyed. We understand that many customers were affected by the liquidation of the previous owner, HICKIN ELECTRICAL WHOLESALE LIMITED, on 20 April 2026. While we are a completely separate company and are unable to assist with orders placed before our acquisition, we sincerely sympathise with those impacted. Our focus is on rebuilding trust through honest advice, competitive prices, quality products, and outstanding customer service. If you were affected by the previous company's liquidation, please contact our team—we would be pleased to offer a 10% goodwill discount on a future order. Thank you for giving us the opportunity to earn your trust.
Coordonnées de contact
Bridge End House, Low Lane, Horsforth, LS18 4DF, Leeds, Royaume-Uni
- 0113 2818 343
- sales@thelighting-company.co.uk
- www.lightingcompany.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered a table lamp price was cheaper…
Ordered a table lamp price was cheaper than anyone else told me it was in stock delivery excellent received it today thrilled with my purchase. The lamp was well packed care had been taken to make sure there would be no damage. I would encourage anyone looking to purchase lights give this firm first choice from order to delivery nothing short of phenomenal Thank you.

Réponse de Lighting Company (Under new Ownership June 2026)
Recommend
Recommend. Great range of lights including several Laura Ashley fixtures sold out elsewhere. Bought two ceiling lights- both orders received very quickly. Jackie very helpful with query regarding the order.
Good price! Very pleased & will use The Lighting Company again.

Réponse de Lighting Company (Under new Ownership June 2026)
Two Table Lamps
We are absolutely delighted with the two table lamps purchased recently. Having used the Lightening Company before, we knew of the high quality of the product sold.
Delivery was really quick and they arrived exquisitely packaged. We can’t recommend them enough!!

Réponse de Lighting Company (Under new Ownership June 2026)
Placed order at shop in Taunton for…
Placed order at shop in Taunton for delivery on spacific date. Order arrived safely well packed on time. Excellent service. Will definitely use them again. Tony

Réponse de Lighting Company (Under new Ownership June 2026)
Bought an expensive light fixture…
Bought an expensive light fixture installed by professional electrician Doesn’t work at all now more cost to take it out and replace:( Are these actually checked no QA label

Réponse de Lighting Company (Under new Ownership June 2026)
The light I chose was quite expensive…
The light I chose was quite expensive but got a 10% discount...delivery took a little longer but I was kept in the loop..packed beautifully and very pleased with my purchase.
Most pleased good service and beautiful…
Most pleased good service and beautiful lights
Excellent service beautiful light
The light that I bought is wonderful
The light that I bought is wonderful, a little pricey but everything is at the moment. Overall really pleased and extremely fast delivery.
Great shop
Great shop, lovely layout.
Great choice of products.
Helpful staff.
Thanks Jackie our glass dome fitting is fantastic now fitted
Easy to order
Easy to order, quickly dispatched and very well packaged thank you.
Gorgeous lamps.
A truly professional but friendly company
We were after a bespoke light fitting, which looks perfect. From start to finish TLC were nothing but helpful, informative and professional. I would certainly recommend this company - just excellent. Thank you.

Réponse de Lighting Company (Under new Ownership June 2026)
Wonderful service
Wonderful service
Good experience in every respect. I had an issue with the goods received and it was dealt with quickly and efficiently. Will use The Lighting Company for all future 'lighting' needs. Thanks to Lauren and the team.
Average, could do better
Average. Product ordered on a Sunday. One confirmation email received. No tracking info. No contact from courier. Contacted customer service, sent an email, no reply. Finally product which was good, arrived out of the blue Friday evening.
Could do better would be my review.
Antler collection
Everything I asked they answered the concerns I had they sorted the customer service is brilliant and the lights are amazing
Returns policy
Poor customer service team who don’t want to help.
Be wary of their return policy of only 14 days !! I’m within 28 days however they won’t allow me to return as I didn’t let them know within 14 days. Be wary. Wouldn’t shop here again. Advisor Lynne was no help. Didn’t even try to help and even as gesture of goodwill try to help me return as I wasn’t aware of the 14 days return policy

Réponse de Lighting Company (Under new Ownership June 2026)
The Lighting Company returns policy is…
The Lighting Company returns policy is not great, be warned. You pay for returns. But the worst is not getting your money back for a very long time. I sent a return on 5/09 and heard nothing /no money. Chased on 19/09 & was told it would be in my account in 10-14 working days. No email was sent acknowledging the return, I chased. Still waiting now on 05/10 for my money and could be as long as next week - that’s 5 weeks in normal time!!! TLC are banking a lot of money before they return to you. Not satisfactory in this digital age of banking
Lights arrived in good time and well…
Lights arrived in good time and well packed, they look great now they're up!
Easy transaction
Good choice of lighting. Easy transaction and very quick delivery. The light looks great.

Réponse de Lighting Company (Under new Ownership June 2026)
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