Lilja the Label Avis 

Very good and personal customer service

Fast, helpful, friendly customer service.

Der Kundenservice war super super schnell und unglaublich freundlich und hilfsbereit. Das war echt super toll!

Habe mir ein Badeanzug und 2 Bikinis gekauft. Das Ankommen der Badesachen war okay, für mich , als sehr ungeduldige Person aber zu lang 😉
Teile sitzen super! Toller Stoff und super Versrbeitung! Vor allem der Badeanzug sitzt mega! Auch im nassen Zustand top!
Klare Weiterempfehlung von mir!

Toller Badeanzug, hochwertig verarbeitet. Sehr schöne Passform.

Ihanan väriset ja tuntuiset bikinit! Ostin lagoon gathered ylä-ja alaosan ja niistä tuli omat suosiksit. Toivoisin kuitenkin yläosan ympärysnauhan olevan hieman jäykempää materiaalia jotta olkaimia kiristäessä tämä ei nousisi selänpuolelta, mikäli tukea tarvitsee.

I experienced an issue with my bikini top and therefore contacted the customer support. They were so kind and helped me within 24 hours. They sent me a replacement and apologised. Really satisfied and happy about that! Would absolutely recommend, the bikinis are stunning.

Costumer service is absolutely great; I received personalised and quick replies! Furthermore: my swimsuit (Mar Ruched Onepiec) is absolutely gorgeous and fits like a DREAM. My next swimsuit will definitely be from Lilja the Label!

This bikini exceeded my expectations to be honest! I ordered the triangle style bikini and it’s the most comfortable and most flattering bikini I’ve ever had!!! It’s amazing 🥰

I'm absolutely delighted with the quick exchange and the beautiful bathrobe. Thank you so much!!!
I will definitely recommend you to my friends.

Quick and friendly reply. Made all the effort to keep me informed. Very happy and in fact impressed, compared to previous experiences with other labels they are brilliant!

Fantastic fit, quality and customer service. I feel so wonderful in my bikini - I feel both comfortable and stunning at the same time. Will definitely be a returning customer.

I ordered a package to Denmark on 14 July 2026. Even though the website states that delivery to Denmark takes only 1-4 days, it still hasn’t even been shipped. I don’t think they are capable of delivery to Denmark at this point. Very poor customer service.

I will happily order from here again. The customer service has been excellent throughout. Even with smaller requests, such as changing my delivery address or arranging a return, they responded quickly and took care of everything immediately.

The bikini fabrics are of great quality, and the fit is very comfortable as well.

I can highly recommend this shop to anyone looking for high-quality swimwear and outstanding customer service.

First of all: Wilma, the lovely team member at Lilja the Label, is an absolute gem. Despite issues with DHL—for which she was in no way to blame—she did everything possible to ensure I received my bikini in time for my vacation. A huge thank you to such a motivated and incredibly kind employee! <3

As for the bikini: the colors I ordered are stunning! The bottoms fit perfectly, though I ordered a size up for the top. Since I have a large bust (G/H) but a narrow underbust (70/75), the shoulder straps sit a bit close together at the back when I tie the bikini. But that is simply an issue that arises with these measurements. All in all, I love the shape, the color, and the company's commitment to sustainability.

Amazing customer service. I ordered a swimsuit bit the fit wasn’t perfect for me. Helpful staff that made my shopping experience 10/10.

I had a great experience with Lilja the Label. I initially ran into an issue with my order, but the customer service team was incredibly kind, responsive, and helpful throughout the process. They resolved everything quickly and kept me updated, making the whole experience completely stress-free.

Now that I've received my bikini, I couldn't be happier. The quality is amazing, the fabric feels high quality, and the fit is incredibly flattering. It's clear that a lot of thought has gone into both the design and comfort.

Overall, I'm really impressed with both the products and the customer service, and I wouldn't hesitate to recommend Lilja the Label to anyone looking for beautiful, high-quality swimwear.

Very happy about the quality and fit of bikini and great customer service

Nopeat vastaukset reklamointiin ja helppo tuotteen vaihto uuteen!

Sehr teuer. Rücksendungen kostenpflichtig 5,95€ innerhalb DE. Bikinisaum unsauber verarbeitet, weißer Schaumstoff komplett sichtbar. Das wird vom Kundenservice als "normal" beschrieben. Bei einem 89€ Bikini Top sieht es einfach nur nach minderwertiger Qualität aus.