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Lisez les avis des autres

Noté 1 sur 5 étoiles

I dont trust this company...I called for a locksmith to Swart Locksmith and Locksub somehow got involved and sent a locksmith who installed a safety lock poorly - I paid 700 pounds for lock and keys o... Voir plus

Noté 5 sur 5 étoiles

Absolutely brilliant we had someone else booked who didn't turn up but didn't bother to tell us. Gabriel rang immediately fitted us in that night rang b4 he arrived. Got into the garage for us, unf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Marian fitted two new internal door star locks to our AirBNB today. We asked if he could somehow manage to make the lock fit so the door closed without any gaps, the door hadn’t been constructed as we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely an amazing company Would highly recommend to anyone. Super fast service. I book all my jobs through Chloe, lovely lady and outstanding customer services Always happy to help and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de presse et de marketing

Écrit par l'entreprise

LockSub provide locksmiths with jobs local to them whilst ensuring customers receive a local, qualified and insured locksmith. https://locksub.com/terms-and-conditions/


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

548 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,0

Tous les avis

(548)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First class service

First class service. Mike kept me informed
at all times, was polite, professional and
very helpful. Would recommend this locksmith.

13 avril 2021
Avis spontané
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Réponse de LockSub

Thank you very much Jacqueline, I will be sure to pass this onto Mike!

Noté 5 sur 5 étoiles

Prompt, polite and professional!

Richard was prompt, polite and professional. Triple p! Was with me in 20 minutes and the lock was replaced quickly. Would definitely recommend.

12 avril 2021
Avis spontané
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Réponse de LockSub

Thank you for your kind words Jim

Noté 4 sur 5 étoiles

Totally incompetent company

We called their Peterborough depot out last Tuesday 6/04 to a sticking lock to a upvc sliding patio door, an operative turned up 2hours later a perfectly nice polish lad, it soon became obvious he didn’t have a clue what he was doing, he rang a colleague about 3 times, plus sent a video! He tried the existing lock and said it needed a new lock ...fine . He duly fitted a new lock it didn’t work either and wanted to charge £190 for a barrel lock that could be bought for less than £10 ! Since he couldn’t get the lock to work he wanted to remove the whole door, I told him no way, he then advised removing the the whole mechanism, again I told him no way! He then broke off the double locking lever, at this point over two hours later ! I told him to fit the existing lock back in and leave ...he charged us £124 ..ripoff ! Next day I called professional company out and the guy adjusted the door in 5minutes no new lock needed ! Works perfectly fine now new door handles fitted . My advise do not use this company total ripoff and incompetent people!
Gordon Piggins...Spalding.

10 avril 2021
Avis spontané
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Réponse de LockSub

Thank you very much for sharing your experience with LockSub! We are grateful to receive your feedback!

Noté 5 sur 5 étoiles

I needed a replacement lock for my front door

I needed a replacement lock for my front door and Richard arrived within 45 minutes of my call. He also called me prior to arrival to say he was close by.
Richard was very polite and courteous and did the job quickly and efficiently.
Would definitely recommend.

9 avril 2021
Avis spontané
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Réponse de LockSub

Thank you Michelle, we are so glad to hear you are happy with the service we provided!

Noté 1 sur 5 étoiles

Beware , they charge nearly 8 times more for their products

Gentlemen who came to do the work seems nice and efficient and he did his job very well . I was told ( by Locksub office)that the starting cost was going to be from £59.00 and he charged me £65.00. I thought that this is ok as £59.00 was the starting price .

We were given two options of barrels , one costing £45.00 and the other costing £65.00 .For security reasons we went for the £65.00 barrel.

He did a good job and I was happy. I normally research costs of these things before I buy , however in this instance I didn’t. I didn’t know what we needed to replace . Anyway after he left I did research online to find out the cost and I found the same product ( same brand ) at £8.95 and he charged me £65.00. When I phoned him to question it he explained that is what the company charge

When I phoned the Locksub office to discuss this matter the lady I spoke to was extremely rude !

They are good at sending someone quickly, work was good but before you buy their products, do your research

The reception was rude . Extremely rude and they need lessons in customer care

9 avril 2021
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Réponse de LockSub

Thank you for your feedback, LockSub is now under new management and we are keen to hear from previous dissatisfied customers and work a resolution based on your previous experience.

Could I kindly ask you send an email to help@locksub.com outlining your complaint and the amount tendered. Please ensure to leave a phone number and someone will get back to you within 24 hours. Many thanks, Caitlin @ LockSub

Noté 5 sur 5 étoiles

Called on Good Friday and had George…

Called on Good Friday and had George come to my house within 2hrs. He was professional and helpful and opened the door. He then returned a few days later to replace the lock and again kept us updated on timing and was super efficient. If only every tradesperson was as good as the company and George.

8 avril 2021
Avis spontané
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Réponse de LockSub

Many thanks for your kind words Steve!

Noté 5 sur 5 étoiles

Front door lock not locking properly

Front door lock not locking properly. Had a phone call to say someone could attend the same day. Locksmith (Richard Carrington) was so nice and helpful, he explained everything in detail and did a great job.

6 avril 2021
Avis spontané
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Réponse de LockSub

Thank you for sharing your experience with LockSub Diane!

Noté 5 sur 5 étoiles

Very good

Very quick and good service. I would definitely recommend.

2 avril 2021
Avis spontané
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Réponse de LockSub

Thank you Tom! LockSub are so glad to receive your review!

Noté 5 sur 5 étoiles

First impression excellent

First impression excellent - operative was professional and arranged a same day appointment (just 90 minutes later).

Phill fixed 3 locks (garage, window and patio door), talking me through each and I felt finding the most cost-effective solutions.

I would definitely recommend this company.

30 mars 2021
Avis spontané
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Réponse de LockSub

Many thanks for your kind words Nicky, we are very grateful to receive your 5 star reveiew!

Noté 5 sur 5 étoiles

Fantastic service received from Stephan

Fantastic service received from Stephan. He was with us within 30 minutes and had us back into our property in no time with no damage to our front door.
We would 100% recommend his services and would call on him again if ever in need.

26 mars 2021
Avis spontané
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Réponse de LockSub

Many thanks for sharing your experience with LockSub ! We are very glad to receive your review!

Noté 5 sur 5 étoiles

Menai Manea was professional

Menai Manea was professional, friendly and proficient.
He kept me informed on his findings and tried hard to reuse fitments rather than incur more cost for the customer.
His work was to a very high standard indeed.
Karen Tanner

26 mars 2021
Avis spontané
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Réponse de LockSub

Many thanks for your kind words Miss Tanner, we are very grateful to receive your review.

Noté 5 sur 5 étoiles

Thanks to Stephan from LockSub

Thanks to Stephan, he was very quick to get here, and explained everything that had to be done and why. Also he told me about the cost, and I could pay by cash. And it was 11pm!
My house is safe again

24 mars 2021
Avis spontané
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Réponse de LockSub

Thank you very much for your positive feedback Alexandre!

Noté 5 sur 5 étoiles

Fast and efficient

Amazing job from Alex Munteanu , in less than 10 minutes made my house safe again.
Huge thank you to Alex and I definitely recommend to anyone who’s in any kind of difficult problem .

21 mars 2021
Avis spontané
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Réponse de LockSub

Many thanks for your positive feedback John, LockSub are so glad to receive your review!

Noté 5 sur 5 étoiles

by LockHub…Carl

I have just had my lock done by LockHub I would recomend them to anybody who needs a lock Smith I am very pleased with the lock Smith Carl who done the job.
They had to search for lock and eventually got the one was needed. I would like to thank the firm especially Carl who done the lock for me
Thank you.

19 mars 2021
Avis spontané
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Réponse de LockSub

Thank you Pratricia, LockSub are very glad to receive your 5star review! Many thanks :)

Noté 5 sur 5 étoiles

Just wanted to thank Natalie & Chloe…

Just wanted to thank Natalie & Chloe for helping me get my 81 years young neighbour a locksmith!! Alex arrived & what a lovely man he was....... very kind,thoughtful&very calm towards Eileen who locked herself out of her house!! THANKYOU Alex!! Great service&highly recommend them!!

19 mars 2021
Avis spontané
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Réponse de LockSub

Hi Jackie, thank you very much for your feedback! We are so grateful to receive your review!

Noté 5 sur 5 étoiles

Fast and Great Job!

My Locksmith was Alex he arrived in 20 min. He have done a great job for a reasonable price. I would definitely recommend LockSub and Alex.

19 mars 2021
Avis spontané
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Réponse de LockSub

Thank you very much for your positive feedback!

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