Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I dont trust this company...I called for a locksmith to Swart Locksmith and Locksub somehow got involved and sent a locksmith who installed a safety lock poorly - I paid 700 pounds for lock and keys o... Voir plus

Noté 5 sur 5 étoiles

Absolutely brilliant we had someone else booked who didn't turn up but didn't bother to tell us. Gabriel rang immediately fitted us in that night rang b4 he arrived. Got into the garage for us, unf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Marian fitted two new internal door star locks to our AirBNB today. We asked if he could somehow manage to make the lock fit so the door closed without any gaps, the door hadn’t been constructed as we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely an amazing company Would highly recommend to anyone. Super fast service. I book all my jobs through Chloe, lovely lady and outstanding customer services Always happy to help and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de presse et de marketing

Écrit par l'entreprise

LockSub provide locksmiths with jobs local to them whilst ensuring customers receive a local, qualified and insured locksmith. https://locksub.com/terms-and-conditions/


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

548 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(548)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Mine was not an urgent call

Mine was not an urgent call and I made that plain during the telephone call. However they said that they would be with me in a couple of hours. The job was done professionally. However I am extremely shocked at the pricing. Call out fee £59 + VAT. Labor £59 + VAT for less than an hours work.

I needed a new Gearbox £155 + VAT Later priced at £19.99

and a new barrel £45 + VAT Later priced at £13.99
I would definitely not recommend this company and will be warning all my friends and family to avoid them at all costs. my total bill was £381 to have a new gearbox and barrel fitted. I am appalled.

28 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Thank you for your feedback, LockSub is now under new management and we are keen to hear from previous dissatisfied customers and work a resolution based on your previous experience.

Could I kindly ask you send an email to help@locksub.com outlining your complaint and the amount tendered. Please ensure to leave a phone number and someone will get back to you within 24 hours. Many thanks, Caitlin @ LockSub

Noté 5 sur 5 étoiles

Marian was really quick efficient and…

Marian was really quick efficient and friendly thank you for a great job

28 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Good Morning Lucy,
Thank you for your lovely review, we are glad you are happy with our service and staff. Marian will be very happy to hear this :)

Noté 5 sur 5 étoiles

Locked out of front door

Locked out of front door
Marian arrived promptly and opened our front door within just a few minutes. He was very polite, friendly and informative. We wouldn’t hesitate to recommend him. Thank you

28 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Good Morning Michael,
Thank you for your lovely review, we are glad you are happy with our service and staff. Marian will be very happy to hear this :)

Noté 5 sur 5 étoiles

Arrived punctually

Arrived punctually, Marian repaired garage handle without have to buy a new one, highly skilled & efficient intelligent worker. I was a bit dismayed at the price of the job for an hour’s work, top-end of locksmith rates, but he was invaluable in discovering the garage locking system was misaligned and he then went about fixing it ! Well done Marian !

28 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Good Morning Brenda,
Thank you for your lovely review, we are glad you are happy with our service and staff. Marian will be very happy to hear this :)

Noté 5 sur 5 étoiles

Very helpful operative

The lock on my kitchen door jammed and I couldn't lock it. Called Locksub, and was dealt with efficiently. Within seconds of the call I received an email to say that Andy would be in touch with an ETA. Andy rang a minute later and was at my house in 20 minutes. Diagnosed and fixed the problem with the door and serviced it. As this hadn't taken up an hour's callout, he asked if there were any other problems with doors. He then proceeded to adjust and service my garden door. Throughout he was giving hints and tips on how to keep the doors in good fettle. A very pleasant and helpful operative. Thank you Andy 😊

27 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Good morning Liz,
Thank you for your kind and lovely review, we are glad you are happy with our service and staff. Andy will be delighted to hear this :)

Noté 5 sur 5 étoiles

Busted front door lock mechanism.

When pottering around In my garden I popped back into the house but when closing the door behind me it wouldn't close, the latch was jammed. There is a well known locksmith in my area which was my first choice, but to my surprise he wouldn't come out that day, which was obviously of no use to me.
After a quick Google search I came across LockSub and decided to give them a call.
The Lady I spoke was sympathetic and polite, she informed me there was a locksmith in the area and that he would contact me shortly.
Within 5 minutes I was contacted by Marian who informed me he would be with me within 20 minutes and sure enough he was.
Marian quickly diagnosed an issue with the gearing within the door lock mechanism and assured me he would rectify the issue in no time.
Marian stripped the mechanism and showed me the defective parts, he explained in full the costs involved and me great advice in how best to avoid the situation reoccurring.
I thoroughly recommend LockSub as I could not fault the service I received from both LockSub and Marian the friendly Locksmith.

27 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Good Morning Stuart,
Thank you for your lovely review, we are glad you are happy with our service and staff. Marian will be very happy to hear this :)

Noté 5 sur 5 étoiles

Efficient and professional

Marian arrived on time as estimated and carried out the work efficiently. Professional and polite. Thank you!

26 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Hi Michael, thank you very much for your kind review. Marian will be very happy to hear this.
We are glad you are happy with the service provided by LockSub :)

Noté 5 sur 5 étoiles

Broken window lock

From first ringing Locksub, to the lock being changed by George two hours later, I was impressed by their courtesy and professionalism. I would definitely recommend Locksub.

26 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Hi Carolyn, thank you very much for your kind review.
We are glad you are happy with the service provided by LockSub :)

Noté 5 sur 5 étoiles

Excellent and speedy service

Excellent and speedy service. Professional young man. I would definitely use again.

24 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Hi Saija, thank you very much for your kind review.
We are glad you are happy with the service provided by LockSub :)

Noté 5 sur 5 étoiles

Marion 5*

Marion Arrived very quickly, and carried out the work efficiently and promptly. He also carried out further works on our locks after educating us about the different types and security they offer. Definitely recommend!

22 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Thank you so much! I will pass your comments onto Marian, he be glad to hear your response to our service!

Noté 5 sur 5 étoiles

Very good service.

Answered my inquiry really fast, engineer arrived on time and was very courteous and professional, completed the job quickly and cleanly.

21 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Thank you very much Richard!

Noté 5 sur 5 étoiles

Adam C came to replace door mechanism…

Adam C came to replace door mechanism today. Very professional, polite and took time to explain things. Very pleased with workmanship, would use Adam again

21 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Thank you so much for leaving us some positive feedback! I will share this with Adam!

Noté 5 sur 5 étoiles

Five star service

Absolutely amazing service from Adam - above and beyond what I asked for. I now feel safe and secure. I will definitely refer and recommend. Thank you so much.

21 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Thank you so much Naomi, we are so grateful you took the time to write us a review!

Noté 5 sur 5 étoiles

Thomas was punctual and did a good job

Thomas was punctual and did a good job. It was a bit more expensive than I would have liked but Thomas had to leave the job to get parts from over twenty miles away. Thanks Thomas.

20 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Many thanks William, I am pleased to hear of your satisfaction with our services!

Noté 1 sur 5 étoiles

Work costs increased without warning. Property damaged

Contacted company and was quoted £59 for call out and £20 if replacement lock was required. Locksmith did not have correct tools with him, had to leave site, returning hours later to complete job. Door was left damaged and with wood shavings mess on floor. Locksmith did not give any indication that job would cost more than quote but then demanded payment of £358 before he would leave.

17 mai 2021
Logo de LockSub

Réponse de LockSub

Thank you for your feedback, LockSub is now under new management and we are keen to hear from previous dissatisfied customers and work a resolution based on your previous experience.

Could I kindly ask you send an email to help@locksub.com outlining your complaint and the amount tendered. Please ensure to leave a phone number and someone will get back to you within 24 hours. Many thanks, Caitlin @ LockSub

Noté 5 sur 5 étoiles

Very good service!

Quick, professional and you pay by touch on a machine at the end!! Perfect!

14 mai 2021
Avis spontané
Logo de LockSub

Réponse de LockSub

Thank you Camilla! We re very glad to receive your feedback!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus