Great chicken wood chips, wanted to use on garden as a friend recommended after replacing her old chippings with this. Unfortunately she had some bark from a chain garden centre and got horsetail infe... Voir plus
L'entreprise a répondu
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Very good customer service, dealt with my query on delivery promptly, efficiently and in a friendly manner. Something other companies can lack. Purchasing online was easy, item was a good price and de... Voir plus
L'entreprise a répondu
Great service, they called and emailed to let me know that delivery couldn’t be made on the scheduled date. I was able to rebook quickly and easily on a day that suited me better and followed my instr... Voir plus
L'entreprise a répondu
Excellent company to deal with & very accommodating with the delivery date. Ordered and delivered the following morning by a very helpful driver who off loaded the 2 bags of topsoil on to our drive. T... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de bois de chauffage
- Fournisseur de carburant
- Magasin d'articles de barbecue
- Magasin de bois
- Compagnie de combustible solide
- Fournisseur de terre végétale
À propos de Logs Direct
Écrit par l'entreprise
We are a family run business, based in Halton Lancashire, and we've been selling fuels to homes and restaurants since 2004. Our specialised kiln dries our firewood onsite to under 20% moisture, making it perfect for long, hot burns and cleaner chimneys. It's also better for the environment as it produces less emissions. As FSC members, we are committed to keeping the business as Eco-friendly as possible, so the majority of our wood comes from Britain, though we do also support projects and businesses in Europe (and even South Africa!). You can find oak, ash, beech, birch, and alder being kiln dried on any given day up at the yard, so no matter your preference, we'll be able to help you. Our logs come in various sizes depending on your need, from 20kg carry-bags all the way up to 1.6 cubic meter bulk bags. We even sell the log stores to go with them, alongside a range of fireside accessories like baskets, coalhods, firefighters and kindling. Whether our customers want to cook pizza, heat their homes, fire their BBQs, or light their campfires, we've got something for everyone- even gardening products! Did you know we supply top quality topsoil, compost, and bark to gardens and farms across the country, free of delivery charge to most postcodes?
Coordonnées de contact
Addington Road, LA2 6PG, Lancaster, Royaume-Uni
- 01524 812476
- enquiries@logsdirect.co.uk
- www.logsdirect.co.uk
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Quick service, excellent quality of wood.
Quick service, excellent quality of wood.
I recommend the packs of “proper wood”.
2 avril 2026
Réponse de Logs Direct
Great Review Thank you.
As a first time customer I was…
As a first time customer I was delighted with the product (mushroom compost) the competetive price and free delivery (delivery charges have been silly previously with other suppliers for bulk bags)
Communication from start to finish was excellent ,I will most certainly be using these again.
9 avril 2026
Réponse de Logs Direct
Thank you for a great review.
Hi very organised company who provide a…
Hi very organised company who provide a prompt service after the order placed. High quality top soil and multi purpose compost. Would definitely order again.
9 avril 2026
Réponse de Logs Direct
Thank you so much for a lovely review.
Disappointing and no refund as yet
EDIT: within minutes of this going live I got a refund but no contact from the company. Have found another company with better customer service who sell the product I need.
Ordered some wood pellets and within a day I had a despatch email but this is where things begin to go wrong. The tracking did not move past 'we've got your parcel' on the tracking site; attempts to contact the courier resulted in no help and error messages so I emailed Logs Direct. A week later I have had no response to this email, not even to acknowledge receipt or that I subsequently called and spoke to someone.
I called up and spoke to someone on 8th April who quickly ascertained the courier had lost the parcel so I was offered a refund or replacement. I opted for the refund but have not yet received anything back to my account. If I have not heard anything by the end of the week I will be opening a dispute with PayPal.
Overall disappointed; I was signposted here by a company who were closing down that I have been a customer of for several years and can't help but feel a little let down.
2 avril 2026
Delivered promptly and as described and…
Delivered promptly and as described and expected. Great price too.
2 avril 2026
Réponse de Logs Direct
Thank you.
Great compost
Plenty of advance notice of delivery though not much time allowed to change the date if inconvenient. Confirmation of delivery date but no more specific than am. Driver will place order where you want it (within reason !) First time I've ordered a non-log product and it was so easy. The compost came in a dumpy bag as expected and looked excellent quality - worms included.
9 avril 2026
Réponse de Logs Direct
Great review Thank you.
Good product
Delivered on time by a courteous driver and the bag placed where we wanted it to be. The quality of the compost is excellent. We will order more at a later date. Thank you.
8 avril 2026
Réponse de Logs Direct
Thank you.
Delivery was received within 48 hours…
Delivery was received within 48 hours of ordering which well and truly exceeded my expectations
8 avril 2026
Réponse de Logs Direct
Thank you so much.
Excellent customer service from order…
Excellent customer service from order through to delivery. Good quality topsoil and the quantity derived from the topsoil calculator on the website was perfect.
9 avril 2026
Avis spontané
Réponse de Logs Direct
Great Review Thank you.
Great customer service!
Great customer service!
They kindly alerted to me that I had loyalty points running out and could be spent.
Very fast delivery. Use DPD to deliver mine who are always reliable here. Good range of stock for open fires, BBQs, wood burners etc at very good prices. Offer subscriptions as well.
8 avril 2026
Réponse de Logs Direct
Great review Thank you.
Easy to order
Easy to order, kept me updated about the order and delivered when they said they would
31 mars 2026
Réponse de Logs Direct
Thank you.
Réponse de Logs Direct
Thank you so much.
Réponse de Logs Direct
Thank you.
Great from checkout until delivery
Great from checkout until delivery. Great products and Great prices.
30 mars 2026
Réponse de Logs Direct
Great Review Thank you.
Réponse de Logs Direct
Thank you.
Réponse de Logs Direct
Thank you.
easy to order sales team know exactly…
easy to order sales team know exactly what they are talking about speedy delivery
26 mars 2026
Réponse de Logs Direct
Great review Thank you so much.
Order delivered quickly and excellent…
Order delivered quickly and excellent quality and value for money.
27 mars 2026
Réponse de Logs Direct
Thank you so much for a great review.
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