London Door Company Avis 

I am delighted with my new front door which was fitted this week. Everyone involved in the process from the designer, to the surveyor to the fitters were polite, professional and helpful. Even though I wasn't able to have a new frame due to the proximity of the electrical wiring the new door fits the existing frame perfectly and looks fantastic. The door is not cheap but it is of a very high quality and I believe that you get what you pay for. It fits better than the old one ever did and the draught that I used to feel in the hallway has completely gone. I'm sure I'll appreciate it even more in the winter.

The whole process from start to finish was exemplary. The ordering process was professionally carried out and the stages of the process communicated very clearly. The surveyors obviously knew what they were doing because there were no issues at all when the door and frame were fitted. The fitters were very polite, worked efficiently, and were always happy to answer any questions. I have nothing but praise for all of the staff that were involved in the process. My wife and I couldn’t be more pleased with our new front door. TR from Sevenoaks

Everything this company did was clear, precise and honest. And pretty fast considering. They are completely honest about what they can do and what they can’t do and whether that could cause problems (ie not being able to replace the frame for the door because of electrics but making sure the new door fit in the existing frame and also giving me practical advice for how to prepare the frame for when the door arrived). It’s not cheap but the door is SUCH high quality and genuinely gives me joy when I walk towards my flat now! It’s made the flat quieter and warmer too, and being able to have a gorgeous orange on the inside as well as the outside is great. The door is smooth and sturdy and opens and shuts like a dream and makes the flat feel incredibly secure. Everyone I have dealt with has been professional and helpful - from design where Enzo sat with me for ages going through everything, to survey where they told me how to deal with the frame myself, to installation which was quick, relatively mess free and so helpful - and also did a little filling where I’d missed a bit of the frame! I honestly can’t recommend them enough. The only downside is that now I have to redecorate the hall because it looks so shabby next to the beautiful door!

Harry White and the London Door Company team were faultless from start to finish - the service was impeccable and the attention to detail of every aspect of the experience was first class. The quality of the products and finish are fantastic and I would highly recommend to anyone. A big thank you to all the team once again!

The entire process from the selection of the door to the fitting was professionally done. The fitter was exceptional - I could not fault his work in any way. The door looks wonderful - we are very pleased we chose the London Door Company a second time!

The entire process was incredible - from the initial design, planning, survey, through to installation. The staff were friendly helpful, kind, and our new front door looks phenomenal - we have already had soo many compliments!

One of the best decisions we have made for our home!
M.G.

2nd time I’ve used London Door. Great product and amazing service. The whole process was faultless and it’s clear you get what you pay for. Very happy indeed.

I can't rate the London Door Company highly enough. James White helped us mimic the origional stained glass window design of our house in our new front door (even sourcing specific colours to match the origional). The final door is stunning, strong and secure. The fitters were punctual, professional and polite. This isn't our first door from them. We got a door from them in our last home and it still looked great several years later, when we came to sell.

I can only recommend the London door company (LDC), I feel they have been with us every step of the way.
We are fortunate enough to live in a period Edwardian house but at some point the front door had been modernised in an oh so 70’s fashion, large safety glass panel and hardboard lined.
Added to that, living in a conservation area meant our options were limited.
After speaking with our local council planning department, we were told that the door should be repaired to its original design and this is where the LDC really came into their own.
They were originally recommended to us by our brother in law who was looking to them for his own property, and after a first consultation with Tom, we were told that it would actually be cheaper and easier to remake the door than repair it and that we could then design a bespoke door in the correct style and to make the cost easier we were offered a great discount for a joint order with our brother in law.
We made our proposal to the council who initially were sceptical and requested more information which LDC supplied willing and offered advice and support at every step of the process, then finally after around 9 months the council agreed to our request but in the meanwhile our brother in law had decided to go with another door company but much to our joy the LDC still honoured the original quote!
We then had a final consultation with Tom and did the exciting job of choosing door furniture and glass colours. To say the choice was confusing was an understatement, especially as neither my partner or I can make a decision! 🤣
When installation day came, the team were polite, clean, and very understanding of my demands to protect the original wallpaper on the ceiling and fitting of our period brass door bell. The team took just one day and left us with some additional paint for touching up but no other signs they had been.
I can honestly say, there are much cheaper options out there but the positive comments from the neighbours and the level of service and detail in every step of the process is absolutely worth the cost.

The bottom lock for my front door provided by the London Door Company in 2023 has broken and the warranty has expired. Surely a door of this quality and price should not be supplied with cheap locks that fail. Disappointed.

Great service from start to finish!
From the design visit, where you can see what the options will look like on your house, to the installers' attention to detail and professionalism, to the quality of materials, it was everything you'd hoped it would be for the price.

The sales advisor was very responsive, the payment platform was easy to use, the site survey was completed in our slightly more complicated new door very smoothly and our builder was clear on what he needed to do for the installation team to achieve the new door we were looking to install. The new door was installed on time, the team were very polite, professional and did a great job. We are really pleased with our new door and would recommend the London Door Company to others.

The London Door Company did a first rate job. The sales staff are not pushy and extremely professional and knowledgeable their products. The installation went smoothly. And we are extremely happy with the result.

Super pleased with front door. Ultra strict listed house (2*) and passed planning without touching the sides. Fitters were great - treated the house as their own and got on with the job as I worked from home. All done in a day. Would use again.

The service we received from Tom our sales person through to the fitting of our new door was second to none.
We would thoroughly recommend The London Door Company to anyone who ask's.

Start to finish great service. Booked a visit for their consultant to come round, she had a clever app that they use to show how the options would look on our house. Neighbours and visitors have commented about good it looks, it really completes the building and first impression of our home. The hard bit was deciding what colour to go for but we're really chuffed with the result.

Everyone we met at The London Door Co had expert knowledge and the highest level of professionalism, from our first design consultation to final installation. We didn’t really know where to start when buying a new front door so it was reassuring to have members of the team understand our needs and talk us through the options. Communication was great throughout and the product high quality.

"I recently had a new door installed by the London Door Company, and I am thoroughly impressed with the quality and craftsmanship. The door is exceptionally thick and sturdy, clearly built to last, which truly justifies the investment in a top-tier product. Additionally, the fitters did a remarkable job with the installation—professional, efficient, and meticulous in their work. I couldn't be happier with the outcome and genuinely feel like choosing the London Door Company was the right decision. Highly recommend their services for anyone in need of a reliable, high-quality door solution."

Friendly, professional and efficient service from initial enquiry through to installation. Very pleased with the support and advice we received, plus the quality of the finished products.

Stay away at any cost. I ordered an Akoya bespoke door to fit into the Victoria frame. I have been left with a gap between the frame and door wide enough to see the light from outside and draft to get in for six months—including winter. They keep harassing me with invoices, although the case awaits the Independent Ombudsman inspection. No complaints procedure is in place and is not registered with the Ombudsman. Hence, the only way to negotiate after the deadlock is an independent inspection from fhio.org
My order number 133573