Such a pleasure to do business with Lorel Diamonds. They answered our questions promptly and we now have a truly stunning pair of earrings which will be treasured for ever. I would wholeheartedly reco... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Everything went as Lorel Diamonds stated it would but as these earrings were to given as a present on a special day the review has been delayed until now. The earrings look lovely and the recipient i... Voir plus
L'entreprise a répondu
I could not rate Lorel Diamonds highly enough! The service from start to finish was above and beyond. The craftmanship of the rings I purchased was simply stunning. Unfortunately, I had some difficult... Voir plus
L'entreprise a répondu
Firstly we had an engagement ring made by lorel, it was exactly what was wanted, no complaints at all. We then needed a wedding ring to fit the unusual shape engagement ring, we contacted Lorel ag... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Lorel Diamonds specialises in beautiful jewellery including engagement rings, wedding rings and more. View the collection here.
Coordonnées de contact
4,9
Excellent
463 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Lorel Diamonds
Thank you for your review, Wayne!
Perfect rings so pleased and exactly…
Perfect rings so pleased and exactly what we ordered thank you
20 août 2025
Réponse : Lorel Diamonds
Hi Katie,
Thank you for your review!
It was our pleasure to create your rings!
If there is anything else we can help with in future please do just get in touch.
Best Wishes,
Shannon
Satisfied Customer
Website allows full customisation based on preferences and provides useful tooltips for those of us with little knowledge of diamond and gold terminology.
Needed to make a change after purchase and that too was facilitated with ease.
Craft as expected was flawless, A++
Altogether a really positive experience.
20 août 2025
Réponse : Lorel Diamonds
Hi Ruel,
Thank you for your lovely review!
It's wonderful to hear you've had a positive experience and found the website helpful!
If there is anything else we can help with in future please do get in touch.
Kindest Regards,
Shannon
Réponse : Lorel Diamonds
Thank you for your review!
Ease of purchase
Ease of purchase. Illustration and advice offered towards the purchase, sizing etc.
20 août 2025
Réponse : Lorel Diamonds
Hi John,
Thank you for your review!
I'm pleased to hear you found the ordering process easy!
If there is anything else we can help with in future please do just get in touch.
Many thanks,
Shannon
Great product and smooth process
The whole process was very smooth including some very specific delivery instructions which were met without a hitch. And my wife loved the ring to celebrate our Silver wedding anniversary.
18 août 2025
Réponse : Lorel Diamonds
Hi Mark,
Thank you for your review!
It's brilliant to hear your wife is happy with the ring. It was a pleasure to create that for such a special occasion.
If there is anything else we can help with in future please do just get in touch.
Kindest Regards,
Shannon
Absolutely thrilled with my ring.
Absolutely thrilled with my ring.
Exceeded my expectations and more beautiful than I had imagined.
Would definitely use Lorel Diamonds again for sure.
Communication was exceptional from start to finish.
5☆ definitely.
Thank you!
20 août 2025
Réponse : Lorel Diamonds
Hi Toni,
Thank you for your kind words!
I'm so pleased to hear you're happy with your ring. The Mason is a stunning ring!
If there is anything else we can help with in future please do just get in touch.
Best Wishes,
Shannon
Matching wedding rings 🥰
We already had our engagement ring from Lorel Diamonds so had no problem ordering our wedding rings online. They were ready as promised in 3 weeks. Lovely presentation in a box and gift bag. Staff as lovely and friendly as the first visit. Highly recommend for diamond rings or plain band rings. I’m still getting compliments on my engagement ring. It sparkles beautifully
8 août 2025
Réponse : Lorel Diamonds
Good Morning!
Thank you for your lovely review!
It's wonderful to hear we've created all three rings! It's such a pleasure to have created such important pieces for you.
If there is anything we can help with in future please do just get in touch.
Many thanks,
Shannon
In the picture it looks big but I…
In the picture it looks big but I recevied tiny one. Can I exchange it.
20 août 2025
Réponse : Lorel Diamonds
Hi Neranjani, of course, all our products come with a 30 day returns policy so if you would like to exchange for a larger carat please just get in contact.
The advice that I was given to order…
The advice that I was given to order the perfect ring was absolutely brilliant.
Great service and excellent product. Superbly packaged. Thought it was a pair of shoes when it turned up..
20 août 2025
Réponse : Lorel Diamonds
Hi Annette,
Thank you for your review! We really appreciate that.
I'm pleased to hear we were able to help and advise on your order! It's great that you're happy with your ring and the packaging.
We always make sure the outer packaging is very discreet so I'm not surprised it could be mistaken for a shoe delivery!
If there is anything else we can help with in future please do get in touch.
Kindest Regards,
Shannon
Réponse : Lorel Diamonds
Hi Paul,
Thank you for your review!
I'm pleased to hear your happy with your ring! It was a pleasure to create that for you.
If there is anything else we can help with in future please do just get in touch.
Best Wishes,
Shannon
Lovely ring
Really pleased with the ring, absolutely beautiful. I'm not really an online buyer but this ring was perfect.
20 août 2025
Réponse : Lorel Diamonds
Hi R.g,
Thank you for your review!
It's lovely to hear you're happy with your ring! The Jariah is such a stunning design with lots of sparkle, it's definitely a favourite of ours!
If there is anything else we can help with in future please do just get in touch.
Many thanks,
Shannon
Fantastic service
Fantastic service, they couldn’t do enough!! Very efficient and the actual ring was out of this world!!
20 août 2025
Réponse : Lorel Diamonds
Good Morning!
Thank you for your lovely review!
I'm so pleased to hear you're happy with the service and your ring! It was our pleasure to create that for you.
If there is anything else we can help with in future please do get in touch.
Kindest Regards
Shannon
Great quality and arrived exactly when…
Great quality and arrived exactly when estimated, highly recommended.
20 août 2025
Réponse : Lorel Diamonds
Hi Tony,
Thank you for your review!
It's brilliant to hear you're happy with your order!
If there is anything else we can help with in future please do get in touch.
Best Wishes,
Shannon
The fit is perfect, very pleased with this ring, thank you so much. You were the only jewellers I could find the perfect ring.
This ring is pure perfection.
20 août 2025
Réponse : Lorel Diamonds
Hi Jane,
Thank you for your lovely review!
The Camber is a stunning design and it was a pleasure to create that for you!
If there is anything we can help with in future please do just get in touch.
Best Wishes,
Shannon
Amazing work
Amazing work, they responded to my request perfectly. I couldn’t ask for more!
20 août 2025
Réponse : Lorel Diamonds
Hi Joseph,
Thank you for your review! We really appreciate that.
It was our pleasure to help with your order and I'm pleased to hear you're happy with that!
If there is anything else we can help with in future please do just get in touch.
Kindest Regards,
Shannon
Réponse : Lorel Diamonds
Hi Nina,
Thank you for your review!
It's brilliant to hear you're happy with your ring! It was a pleasure to create that for you.
If there is anything else we can help with in future please do get in touch.
Kindest Regards,
Shannon
Réponse : Lorel Diamonds
Thank you for your review!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.