Lorel Diamonds Avis 463

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Such a pleasure to do business with Lorel Diamonds. They answered our questions promptly and we now have a truly stunning pair of earrings which will be treasured for ever. I would wholeheartedly reco... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything went as Lorel Diamonds stated it would but as these earrings were to given as a present on a special day the review has been delayed until now. The earrings look lovely and the recipient i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I could not rate Lorel Diamonds highly enough! The service from start to finish was above and beyond. The craftmanship of the rings I purchased was simply stunning. Unfortunately, I had some difficult... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Firstly we had an engagement ring made by lorel, it was exactly what was wanted, no complaints at all. We then needed a wedding ring to fit the unusual shape engagement ring, we contacted Lorel ag... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier

Écrit par l'entreprise

Lorel Diamonds specialises in beautiful jewellery including engagement rings, wedding rings and more. View the collection here.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

463 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Excellent quality

Excellent quality. Very efficient and personalised service.

20 août 2025
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Réponse : Lorel Diamonds

Thank you for your review!

Noté 5 sur 5 étoiles

Happily ever after

Honestly, the whole process from choosing, to delivery, it's all been perfect. Prices are fantastic too, for the quality you get.
Special shout out to Jayne. I was in a bit of a rush to meet a proposal deadline and she personally helped to make sure that happened. In the end it came even quicker than she assured me of. So a massive thank you to you.
The end product was phenomenal! My fiancée was blown away with it. I genuinely couldn't be anymore happy than I am with the service I received. Very highly recommended to my family and friends.

18 juin 2025
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Réponse : Lorel Diamonds

Hi George,

Thank you for your lovely review! We really appreciate that.

It's wonderful to hear you're happy with the ring! The Sylvie is such a stunning design!

I will be sure to pass on your thanks to Jayne too!

If there is anything else we can help with in future please do just get in touch.

Best Wishes,

Shannon

Noté 5 sur 5 étoiles

I didn’t read the expected delivery…

I didn’t read the expected delivery time correctly on the website before I purchased, when I got the email for the estimated delivery I panicked as the engagement ring wouldn’t be delivered in time to go on holiday, i rang the store and got the ring ready in time for me to collect to go on holiday

28 mai 2025
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Réponse : Lorel Diamonds

Hi Adam,

Thank you for taking the time to leave a review!

I'm pleased to hear we were able to get your engagement ring to you in time for your holiday!

If there is anything else we can help with in future please do just get in touch.

Many thanks,

Shannon

Noté 5 sur 5 étoiles

Amazing

Delivery and service were top notch!

20 août 2025
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Réponse : Lorel Diamonds

Thank you for your review!

Noté 5 sur 5 étoiles

would recommend

I purchased an engagement ring from Lorel Diamonds. When purchasing I was given a date it would be ready and delivered for which it was. My partner and I were both delighted by this beautiful ring at a reasonable price. Thank you

28 juin 2025
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Réponse : Lorel Diamonds

Hi Luke,

Thank you for your review!

It's lovely to hear you're both happy with the engagement ring! It's an absolute pleasure to have created such a beautiful and important ring for you.

If there is anything we can help with in future please do just get in touch.

Kindest Regards,

Shannon

Noté 4 sur 5 étoiles
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Réponse : Lorel Diamonds

Hi Marlene,

Thank you for your review.

The Valeria ring is a beautiful design, I would have to agree there! The stone size is dictated by the Carat weight of the ring which in this one is 0.32ct, however, if you would prefer the ring with larger stones we would be happy to look at an exchange to a bespoke version of the ring with larger stones if you'd like.

Please do get in touch if you would like to look at an exchange or if you have any questions at all.

Kindest Regards,

Shannon

Noté 5 sur 5 étoiles

Engagement Ring

Absolutely fantastic company and service. Great value and quality. A personal touch goes a long way. They went above and beyond to help

20 août 2025
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Réponse : Lorel Diamonds

Hi Simon,

Thank you for your lovely review!

It was our pleasure to help with your order and I'm pleased to hear you were happy with the service.

If there is anything else we can help with in future please do get in touch.

Best Wishes,

Shannon

Noté 5 sur 5 étoiles

Wow! Absolutely Outstanding.

I cannot sing the praises of this company enough. Before I made my purchase I asked a number of questions relating to the product and they were responded to so quickly. I felt happy to proceed and bought an emerald and diamond trilogy ring as a celebration for my 30th wedding anniversary. We are going on holiday to celebrate to Northumberland and I asked if the ring could be brought forward by a few days so I could wear it whilst away. This was not a problem and the ring arrived on the day specified. The ring itself was beautifully packaged along with a valuation certificate. The emerald and diamonds are natural and so stunning and I’m aware that I would have paid much more elsewhere. I am over the moon and want to thank Shannon and the rest of the team. I will not hesitate to use Lorel again.

16 août 2025
Avis spontané
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Réponse : Lorel Diamonds

Hi Catherine,

Thank you for your review! That's really appreciated.

It was a pleasure to help with your order and create your stunning ring! It's lovely to hear you're happy with that.

If there is anything else we can help with in future please do just get in touch.

Best Wishes,

Shannon

Noté 5 sur 5 étoiles

A* experience

Firstly, Shannon is an angel. She managed to sort out getting my wedding ring made and posted to me in record time.
The packaging of my ring was done with so much care. The presentation boxes were lovely.
My ring is PERFECT! I’m absolutely over the moon with it.
From their customer service to the actual ring it was all just spot on. I would highly recommend

21 juillet 2025
Avis spontané
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Réponse : Lorel Diamonds

Hi Amy,

Thank you for your lovely review!

It was my pleasure to help with your wedding ring and I'm so pleased to hear you're happy with that!

If there is anything I can help with in future please do just get in touch.

Best Wishes,

Shannon

Noté 5 sur 5 étoiles

Wow, wow

From ordering on-line to receiving my diamond ring , my experience was great. Their site is easy to navigate. Very, very, very happy with my ring. If I need anything else I know where to come.
Many thanks.

8 juillet 2025
Avis spontané
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Réponse : Lorel Diamonds

Good Afternoon!

Thank you for your review! We really appreciate you taking the time to leave that.

It was our pleasure to create your ring and it's brilliant to hear you're happy with that!

If there is anything else we can help with in future please do just get in touch.

Many thanks,

Shannon

Noté 5 sur 5 étoiles

10/10 - 100% Recommend this Company

I had already bought the engagement ring from them initially, and then I had chosen a wedding ring from them too because I was very impressed and happy with the first purchase I had made with them.

This ring, they were able to slightly modify the design to make it fit well with the engagement ring I got from them previously. The real life images they supplied to help me with how it would look like was brilliant and not expected. I was again very impressed and satisfied with the service I got from them. Everything amazing from start to finish.

Hopefully my fiancee will love the ring and hopefully it will fit when she gets it on.

Many thanks again

5 juin 2025
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Réponse : Lorel Diamonds

Hi Robert,

Thank you for your lovely review! We really appreciate you taking the time to leave that.

I'm so pleased to hear you're happy with both rings. It was an absolute pleasure to create those for you.

If there is anything we can help with in future please do just get in touch.

Best Wishes,

Shannon

Noté 5 sur 5 étoiles

Made my wife’s eyes light up like a diamond.

Thankyou for making a ring of choice. With one of the nicest lab diamonds. From start to finish and choice was amazing, and cost was so much more reasonable than anywhere else. When the ring arrived on time. Wow my wife was so happy. Thanku

3 juillet 2025
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Réponse : Lorel Diamonds

Hi Kevin,

Thank you for your review!

It was our pleasure to create the ring and I'm so pleased to hear your wife is happy with that!

If there is anything else we can help with please do just get in touch.

Best Wishes,

Shannon

Noté 5 sur 5 étoiles

Beautiful ring, amazing service & great value

Great communication from start to finish which was reassuring, nothing was too much trouble. They were even able to bring our collection date forward so we could take the ring on our celebration weekend. We visited them to look at different styles and sizes before purchasing, and were given great guidance on options and no pressure. The diamond solitaire ring is BEAUTIFUL, and was great value. I cannot recommend them highly enough.

23 mai 2025
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Réponse : Lorel Diamonds

Hi Claire,

Thank you for taking the time to leave a review!

It's brilliant to hear you've been happy with the service and your visit to us. It was an absolute pleasure to create your solitaire ring!

If there is anything we can help with in future please get in touch.

Many thanks,

Shannon

Noté 5 sur 5 étoiles

Wedding Rings

While we do not live close enough to Newcastle to be able to make an appointment to visit the on-line consultation was very helpful, and helped us to make up our minds.
Delivery was exactly as we had been promised, and we are very happy with the rings

3 juillet 2025
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Réponse : Lorel Diamonds

Hi Chris,

Thank you for your review! We really appreciate that.

It's lovely to hear you're happy with the rings! It was our pleasure to create those for you.

If there is anything we can help with in future please do just get in touch.

Best Wishes,

Shannon

Noté 5 sur 5 étoiles

Flawless

This company was true to its reviews. I asked for an earlier delivery and they said they can't guarantee but will try, which I accepted based on price, the style of the ring and reviews.

And of course they delivered - the ring is perfect, looks stunning and delivered within time.

Flawless.

3 juillet 2025
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Réponse : Lorel Diamonds

Hi there,

Thank you for taking the time to leave us such a lovely review!

I am pleased we were able to get the ring to you on time and that you are happy with that! Our Two Stone designs are really beautiful!

Let us know if there is anything else we can help with at all.

Best wishes

Jayne

Noté 5 sur 5 étoiles

Love both my new rings engagement and…

Love both my new rings engagement and wedding went for platinum this time. As don’t wear gold anymore. Came in good time. Well informed through emails. Even when changed the stone to natural. Came all in nice box .
Totally recommend.
Only thing say no cleaning cloth put in especially when paying that amount.

3 juillet 2025
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Réponse : Lorel Diamonds

Hi Elizabeth,

Thank you for your review!

I am pleased to hear you are happy with the service we offer and your rings, they make a truly stunning set!

Don't hesitate to get in touch if we can be of any assistance in the future.

Kindest regards

Jayne

Noté 5 sur 5 étoiles

Thank you for my wife's wedding ring

We bought an eternity ring for my wife for our wedding, what we got was exactly what we wanted, beautifully packaged, reasonably priced and delivered in a timely fashion. Everything was done really, really well

3 juillet 2025
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Réponse : Lorel Diamonds

Hi there,

Thank you for your review!

I am pleased to hear you are happy with the service we offer and the ring itself. The Carley is one of my favourite wedding ring designs, it is stunning!

Please let us know if we can be of any assistance in the future at all.

Kindest regards

Jayne

Noté 5 sur 5 étoiles

Exceeded expectations

I would recommend this company. My ring was beautiful and was delivered on the date arranged. Communication was also very good x

3 juillet 2025
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Réponse : Lorel Diamonds

Thank you for your review!

Noté 5 sur 5 étoiles

Beautiful rings beautifuly packaging’s

Beautiful rings beautifuly packaging’s
Excellent customer service and kept me informed ever step of the way from ordering to delivering thank you
Would highly recommend

3 juillet 2025
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Réponse : Lorel Diamonds

Hi Joan,

Thank you for your review and for choosing us to be part of such a special purchase. I am pleased to hear you have been happy with everything!

Kindest regards

Jayne

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