I've seen some bad reviews but we ordered a Seriously Good Large Hamper as a group gift for our son's nursery room workers. Arrived at a reasonable time (although they're not in control of the deliver... Voir plus
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Spent a fiver on some fudge at a garden centre. Got home and tried a piece. It was awful crystallised sugary pieces of awful mouth feel. I've made fudge and know that this is caused by over mixing wh... Voir plus
I sent a number of gifts before Christmas and had problems with delivery including a failed delivery for which I am still waiting for a response to my email (once they reopen on 5th January!) which... Voir plus
Love this company! Always delighted with their range of delicious, home-baked tasting treats. Ordered two gift tins and Yorkshire sayings tea towels as ‘thank you’ presents - both recipients delighted... Voir plus
3,3
Moyen
29 avis
Aucun historique récent de demande d’avis
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Not worth the money
I brought the oat and raisin biscuits, I couldn't see or taste any oats or raisins but they did taste of cinnamon, you could break your teeth on them they were so hard, how they have won an award, I have no idea.
1 mai 2021
Avis spontané
Lovely Hamper
Received a hamper today to give to my dad for Christmas and it looks amazing! Really well packaged and arrived in really good time! Many thanks :)
8 décembre 2020
Avis spontané
Dissapointed!!
I ordered a hamper from them for my friends birthday and whilst on the website there was no option of writing a personal message. I contacted them straight away. I heard nothing from them. The hamper was delivered with a blank birthday card and she knew it was from me from the invoice. Very dissapointing!!
23 octobre 2020
Avis spontané
Ordered oat and raisin cookies from my…
Ordered oat and raisin cookies from my milkman to go with a cuppa but they were like cardboard.
Could not see any raisin or much else.
Tasteless and bland.
Got a refund from my milkman they were so bad.
Sent lottie a email informing them but nothing back.
Stick to your parkin cake if I were you...
5 juillet 2020
Avis spontané
Disappointing Customer Service - not up to the same standard as their food
I placed an order on 5th April (as a treat for my family for Easter), it was delivered as expected, but disappointingly the millionaires flapjack tray bake (my son's favorite) was incorrectly labelled and instead the product inside was millionaires shortbread (which would have been fine, but my son does not like shortbread and he therefore could not appreciate it).
I sent information (including images) regarding my order to the customer service email immediately after receipt and requested a refund for the £14.95 and / or more pressingly the correct product re-supplied (as it was a gift).
I can accept that mistakes happen and I can happily forgive this, however I have waited over 1 month for a reply from Lottie Shaws and received nothing, not even an acknowledgment of the email / query I sent via on their website, nor have I received any recompense for their error.
The other products purchased, including the Yorkshire Parkin were truly delicious and I would recommend highly, but regretfully their customer service and aftercare service is not up to the same standard and consequently I will not be reordering in the future.
15 mai 2020
Avis spontané
Headmaster’s Treat!!
Excellent service and value and a unique and special gift idea in these difficult times! Many thanks to everyone involved and keep spreading the joy!! Many thanks from Elaine
26 avril 2020
Avis spontané
Wonderful to taste some proper parkin…
Wonderful to taste some proper parkin having been a Lancashire lass in London for many years.
It is absolutely delicious.
13 septembre 2019
Avis spontané
Bought he Lottie Shaws Yorkshire Tin of…
Bought he Lottie Shaws Yorkshire Tin of Treats for 14 and whilst each of the individual biscuits were great I was VERY disappointed in the quantity
The label ‘suggested’ packs rather than individual samples and for the price I feel it’s not value for money even though the products were good
30 août 2019
Avis spontané
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