From the first enquiry Simone from the marketing and sales helped us in every way she kept us informed regularly with updates and recommendations She was so kind and thoughtful to us throughout th... Voir plus
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Lisez les avis des autres
Great experience, incredibly patient. Went back a few times to check the development and nothing was too much trouble - great thing was no hard sell and no pressure couldn't have been more genuine... Voir plus
L'entreprise a répondu
Honestly, our buying process with Lovell Homes was brilliant from start to finish. The whole thing went through so quickly and smoothly. The sales team kept us in the loop the entire time and were inc... Voir plus
L'entreprise a répondu
Mortgage process was so smooth and sales executive Juanita and site manager Paul were so helpful and informative. If I really be honest, there were few points that I'm not happy with the house... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Marston Park, B78 3HN, Tamworth, Royaume-Uni
- 01827305600
- marketing@lovell.co.uk
- www.lovell.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bella
Bella, the Saleswoman has been fantastic to deal with. She is very attentive, listening and empathetic. We look forward to moving in our new home.
3 avril 2026
Réponse de Lovell Homes
Hi Maggie,
Thank you for your lovely review about Bella and your experience at Edward's Birch.
Your comments will be passed on and we look forward to welcoming you into your new Lovell home.
Thank you, Lovell Homes.
We have had amazing professional help…
We have had amazing professional help with purchasing our new home everyone has been informative and given us guidance in the journey thank you for this
Barbara and frank highman
30 mars 2026
Réponse de Lovell Homes
We're happy to hear that you had such a positive experience purchasing your new home! We appreciate your kind words and are glad we could provide guidance throughout the process.
I had Rob out this morning to carry out…
I had Rob out this morning to carry out my snagging list. Very good at what he done and great communication!
30 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you Chloe for taking the time to leave a 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Rob.
We have passed your comments on directly to Rob, who we know will be really happy to read them, and to our customer care team in the region for review.
Thank you again Chloe.
Rob and Marcus done a really great job…
Rob and Marcus done a really great job on my front door thank you both very much
27 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you Tyrone for taking the time to leave a 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Rob & Maris.
We have passed your comments on directly to Rob & Maris, who we know will be really happy to read them, and to our customer care team in the region for review.
Thank you again Tyrone.
Excellent, friendly and informative Sales and Marketing executive: Bonnie
Bonnie, the Sales Executive gave me all the information I needed to come to a decision on whether to purchase a property. Bonnie is a credit to Lovell Homes. Thank you
23 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you Maggie for leaving a lovely 5* review of your experience with Bonnie at Park View in Holt.
It's wonderful to read your comments about our sales team, and we have passed them on directly to Bonnie, who we know will be very happy to read them.
Thank you again Maggie.
The Lovell Team.
Top job
Top job! Came and fixed the problem which someone else had not done properly, very polite and quick on the job. Jordan kings Lynn
26 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you Kayleigh for taking the time to leave a 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Jordan.
We have passed your comments on directly to Jordan, who we know will be really happy to read them, and to our customer care team in the region for review.
Thank you again Kayleigh.
Remedied snags to a good standard
We had a few snags and Rob came in to fix these issues such as cracks in the walls, difficulty shutting our front door, and the sink coming away from the worktop. He did an excellent job at remedying these and even went over some marks on the wall with paint that were originally not mentioned on our snags list.
24 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you Jordan for taking the time to leave a 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Rob.
We have passed your comments on directly to Rob, who we know will be really happy to read them, and to our customer care team in the region for review.
Thank you again Jordan.
At Burton on Trent (St Aidan's Garden)…
At Burton on Trent (St Aidan's Garden) Chris was very supportive and helping us lot through the process. The houses are amazing and excited to buy house at your build. Thanks for all the support.
22 mars 2026
Réponse de Lovell Homes
Hi Santhosh, thank you for your kind feedback! We’re delighted to hear that Chris has been so supportive throughout your journey at St Aidan’s Garden. It’s wonderful to know how excited you are about your new home. Thank you for choosing us, and we look forward to welcoming you soon.
Bella was very helpful and…
Bella was very helpful and knowledgeable at Morpeth
15 mars 2026
Avis spontané
Réponse de Lovell Homes
Hi Mark,
Thank you for taking the time to leave such a lovely review. It is great to hear that Bella was so helpful and knowledgeable and our kind words will be passed on to her.
Thank you
Lovell Homes
Great design and value for money
Great design and value for money. Exceptional sales staff in show home. Explained everything clearly, very knowledgeable and a pleasure to deal with Bella at Edward’s Birch. Morpeth
21 mars 2026
Réponse de Lovell Homes
Hi Carole, thank you again for another lovely review.
Thank you
Lovell Homes
MY EXPERIENCE
I am highly impressed by the simplicity with which I am engaged with. The staff are courteous and always willing to assist
16 mars 2026
Réponse de Lovell Homes
Thank you for your positive feedback which I will pass on to the Trinity Park sales team. We look forward to welcoming to your new home very soon. Regards, Lovell Homes
Jordan in holt
We was visited today by Jordan in holt to fix some cracks along our stairs, he was very friendly and professional and the job has been completed to a high level, thank you Jordan.
19 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you Rachel for taking the time to leave a 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Jordan.
We have passed your comments on directly to Jordan, who we know will be really happy to read them, and to our customer care team in the region for review.
Thank you again Rachel.
Went above and beyond :)
Jordan came to my new build home in Wymondham to fix a broken toilet roll holder and noticed my front door was stiff to open. Not only did he resolve the issue but he gave it a service too. It’s now like a brand new door.
Rather than leaving as soon as he sorted the job he was here to do, he went above and beyond to help resolve another issue before it became a big problem.
He was also polite and friendly which always helps too when letting someone into your home. Thanks! ☺️
18 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you Nicki for taking the time to leave a 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Jordan.
We have passed your comments on directly to Jordan, who we know will be really happy to read them, and to our customer care team in the region for review.
Thank you again Nicki.
Staffs are very helpful
Staffs are very helpful. Explain everything what we asked for. Making sure we are getting the right information. Always available for discussion and feedback. Highly recommended
13 mars 2026
Réponse de Lovell Homes
Thank you Kannan for leaving a lovely 5* review of your experience with Juanita at Florence Fields in King's Lynn.
It's wonderful to read your comments about our sales team, and we have passed them on directly to Juanita, who we know will be very happy to read them.
Thank you again, we hope that you will be incredibly happy in your new home!
The Lovell Team.
Marris and Rob were absolutely great
Marris and Rob were absolutely great - very conscientious, efficient, clean and explained everything to us from the initial problem to the best resolution. There were personable, very clean I'm the most fastidious in terms of cleanliness and did not have to clean after them at all.
They also arrived early, but waited for us to be ready. Couldn't fault them at all.
13 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you Lesley for taking the time to leave a 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Maris and Rob.
We have passed your comments on directly to Maris & Rob, who we know will be really happy to read them and to our customer care team in the region for review. Thank you again Lesley.
Big Don Andy
This review is not for the time we had to wait for the developers to come, otherwise it would’ve been 1 star, but because of how lovely Mr Andy Beech was, and how he went out of his way to ensure our property was working properly, was something I admire greatly.
13 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you so much for taking the time to leave a 5 star review. We’re really pleased to hear how well Andy looked after you—he’ll be delighted to know his support made such a positive difference.
We truly appreciate your feedback and will make sure your kind words are passed on to Andy.
Thank you Lovell’s!
We moved 2 weeks ago
Into our second in 5 years Lovell’s home in Holt, Norfolk. We have had exceptional and caring support as an elderly couple from site manager Dave, Sales executive Bonnie and joiner Neal plus other staff onsite. The house is beautifully finished and we would highly recommend the service and standards offered,
13 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you Jeremy for leaving a lovely 5* review of your experience with the team at Park View in Holt.
It's wonderful to read your comments about our team, and we have passed them on directly to Bonnie, Dave, and Neal who we know will be very happy to read them.
Thank you again, we hope that you will be incredibly happy in your new home!
The Lovell Team.
Illegal activity
Lovell homes appear to have paid a contractor to illegally clear a site they were waiting for planning permission on. They destroyed bird nesting sites, bat habitats. They did this on Saturday and Sunday in March 2026, so the council planning department could not be contacted. The contractors told me they had a license, and were being paid by Lovell. The council are investigating as no license had been issued, and wildlife crimes have potentially been committed. What other corners do they try and cut when building houses?
11/3/26
Thank you for your response, a shame you didn't answer my email request for the information so I didn't need to go public.
My parish council are investigating. There seems a lot of confusion about the licence. This is their current response:
"- The NYC planning staff had NO prior knowledge of the work carried out at the weekend - claims of a signed licence from NYC are untrue, according to the NYC planners; and being done at a weekend as it was has raised further questions (being investigated - see below).
- NYC enforcement officers have agreed to immediately investigate what has happened, including investigation of possible planning and wildlife/conservation regulation breaches, and the matter of the work being done on a Saturday and Sunday is also being investigated.
Of course, much damage to the site has now already been done, and if this is the landowner carrying out the work independently, then they are probably well within their rights (stand-fast any wildlife habitat destruction aspects)".
7 mars 2026
Avis spontané
Réponse de Lovell Homes
Thank you for your concerns in relation to land at Ainderby Road, Northallerton.
The works on site have been carried out under a licence agreement with Arla Foods Ltd, which is the current owner of the land and has given its full permission and consent.
No planning permission is required for these works to be carried out and they were undertaken following a site survey by a qualified ecologist.
The licence agreement between Lovell and Arla Foods is a confidential document between the two parties, and it is not a requirement to provide it to the council.
The planning application for Lovell’s proposed residential development is a separate matter, and is currently with North Yorkshire Council for its consideration and determination.
Thank you
Lovell Homes
Smooth Purchase process at Edward’s Birch
Purchase process has been smooth right from the start, Bella at Edward’s Birch has gone above and beyond, answering all my questions about house type & site.
9 mars 2026
Réponse de Lovell Homes
Hi Alan,
Thank you for taking the time to leave a review. It is lovely to hear that your experience was so positive and your kind comments will be passed on to Bella.
Thank you
Lovell Homes
Réponse de Lovell Homes
Thank you Mr Okeke for leaving a lovely 5* review of your experience with the team at Florence Fields in King's Lynn.
It's wonderful to read your comments about our team, and we have passed them on directly to Juanita, who we know will be very happy to read them.
Thank you again, we hope that you will be incredibly happy in your new home!
The Lovell Team.
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