LT Television Avis 

I've had this service for some time and also referred others. I've had a lot of issues with the service and the Internet was mostly to but not always the issue. Went on vacation and came back to the service not working. Reached out to Michael who is not answering his phone. He sent a generic message advising the system is down and they are switching over to another platform with No ETA! If we are on time with payments the service is shut off! You have to pay before your due date to avoid a disconnect. I just paid my bill, and am livid with the lack of information/response from the rep I've worked with for over a year!!!! I want a refund!

It Is a true plug and play. Exactly as the representative told me. I am not a computer geek or anything.... I literally plugged it in and plugged the other cord into my hdmi on the back of my tv and I was ready to go.

I am Angela Sidden's mother who she purchased and gave us your TV boxes. We enjoy the streaming when we can use it!! We have a total of 4 boxes. We have had issues for a month now. Customer Service is NONEXISTENT. I have contacted Mark Warrilow via text and email. No response to date. I also sent an email via the website. Also no response. It is hard to belive that a company that provides any type service provides NO CUSTOMER SERVICE!!

Very dissatisfied with the customer service. I have messaged Mark regarding a remote control that doesn’t work properly. I have also purchased and gifted my parents with multiple TV devices and now they are having issues. I provided Mark’s contact information for them to contact him directly. They have made multiple attempts to contact him and have not gotten any response. Between my home and the ones I gifted, I have purchased 6 devices over $2k and can’t get any help.

I purchased a media player from Mark at a home remodeling show in Pembroke Pines and was initially impressed with the exhibition. I did not install it for a few days, but when I did, I have been having problems on top on problems with this box. The vod mode appears to be fine, but the live tv mode is absolutely horrible. After about 15 minutes, a maintenance message comes on. On one occasion, the volumr and picture kept goung on and off, just recently, it plays for 10 minutes or so and it automatically redets itself back to the home page. I have left several emails to Mark since May 16 and all have gone unanswered. One of my concerns that I asked Mark was, how is the customer service support? and he assured me it was good. I'm here to say that was far fom the truth. I spent $500 on a box that I can't enjoy and I feel like I was ripped off. He has not attempted to reach out or attempt to resolve my problem. I only wished that I had waited until I read the reviews and it seems that this is happeneing to others as well. It is not my isp because I called them and had an extensive troubleshoot test and nothing was found. Shame on you Mark and your affiliates for taking advantage of hardworking consumers, and offer no support when your devices cease to work properly from what you have promoted as "top of the line" I want my hard earned money returned for "full" services not rendered.

No customer service via e mail text and phone. Have left messages in every way and nothing!!! Do not buy. It freezes constantly. Among other problems with it.out 500$

When the service works, it works and it’s a nice experience. That’s the only positive I will say about this product. Customer service is basically nothing. The box is down more than it is up. Remotes don’t want to work at times. I wanted my money back I called the guy with the number and text and email the company and no answer from them at all. It was like they ghosted me. So I’m out 600 bucks. This is just a warning, they are “rated high” with the bbb in the US, personal opinion they probably bought that rating. So just be careful, hope this helps

Unsupported, no customer service. Do not buy product from anyone.
Warnings to all!!!

Has anyone found how to contact them it’s saying my password is wrong AGAIN usually you can contact them and they give you another one but their website has gone.

Been ok but is asking for my password and I have forgotten it. How do I reset

Absolutely disgusting service. Ok so I paid monthly for a couple of month and it was always hit and miss as it took forever to load up, like 10 minuets before being able to watch anything. However one of the online chat guys convinced me to have multiroom and pay upfront for the year but once I did that the service changed to boom media who Shut the service down so I moved to an independent supplier. The joke of this is I’ve just been sent an invoice from the for €99. Now it appears they have again changed companies or names and still unreachable. It’s a shame as the layout is good but service is appalling

Once again, logged out and can't contact anyone to get a new password. Why hasn't someone created a simple "forgot password" to automatically resend it and create a new one *eyeroll*.
It's not like you get to create it at the beginning either so it's something you remember!

My account has logged out on tv app and I cant remember password toog back in does anyone know how i can reset it please as cant access LT or MBM online as sites are closed , thanks

Closing their service now, was good while it lasted

Excellent service, no complaints.

its bad.. like really bad... they cant seem to keep the server on for more than a few hours without it turning off constantly day after day after day

For the last month this service has hit and miss with them telling you to use a VPN because your cable company is blocking their service. Comes back on and is great but just closes down again and do not give a reason

Decent overall. Some issues between the guide and whats actually shown. Good value for money.

Bought as a present. Great for the first 2 days. No premium services after that. Very erratic service. Save your pennies and pay through Sky or Virgin. Costs more ...yes...but a guaranteed service