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Réponse de Lumle Holidays

28 sept. 2025

Dear Andrea,

Thank you for the brilliant 5-star review and for choosing Lumle for your Kerala journey. We’re over the moon that the experiences exceeded your expectations and that our handpicked hotels felt truly royal. We’ll pass your kind words to Biju—comfort, reliability and a friendly face on the road are exactly what we aim for.

Kerala really is India’s green escape: tea-blanketed hills around Munnar, mirror-calm backwaters, spice-scented plantations, Kochi’s layered history, wildlife in Periyar, and golden beaches fringed with coconut palms—brought to life by the warmth and generosity of its people.

That’s the Lumle Difference: carefully curated itineraries, expert local teams, characterful hotels, seamless private transfers, and responsive support from your first enquiry to your return home—so every day feels effortless and memorable.

We’d love to welcome you back—perhaps Rajasthan’s palaces and desert forts, a Sri Lanka highlights tour, or a Classic North India journey including the Taj and Varanasi. Tell us what you’re dreaming of next and we’ll craft it with the same care.

Thank you again for travelling with us.

Team Lumle Holidays

Réponse de Lumle Holidays

28 sept. 2025

Dear George,

Thank you for the 5-star review and for travelling on our Thailand–Cambodia–Vietnam tour. We’re delighted our team answered your questions quickly, the tour was well staffed, the itinerary flowed, and the accommodations felt just right.

Your journey stitched together three distinct flavours of Southeast Asia: Thailand’s gilded temples, lively markets and emerald bays; Cambodia’s dawn light over Angkor and warm Khmer hospitality; and Vietnam’s contrasts—from Hanoi’s Old Quarter and limestone towers of Halong Bay to lantern-lit Hoi An, the Mekong’s water gardens, and Saigon’s vibrant energy.

The Lumle Difference is what we promise every guest: small, well-supported groups; handpicked hotels with character and comfort; expert local guides who bring places to life; and responsive care from first enquiry to your return home—so each day feels effortless and rich with meaning.

We’d love to welcome you back. If Sri Lanka’s tea hills and Indian Ocean sunsets, a Classic Peru adventure from Andes to Amazon, or a Japan journey of temples, gardens and bullet trains tempts you, we’ll craft it with the same attention to detail.

Thank you again for travelling with us—and for sharing your experience.

Team Lumle Holidays

Réponse de Lumle Holidays

29 juin 2025

Dear Joanna,

Thank you so much for your glowing 5-star review! We're absolutely thrilled to hear that your holiday to Sri Lanka was fantastic and that everything from your flights and transfers to the guided tours exceeded expectations.

Sri Lanka is truly one of the world’s most captivating destinations — a vibrant island of golden beaches, lush highlands, ancient temples, and warm hospitality. From the cultural treasures of Kandy and Sigiriya to the serenity of its southern shores, every corner of Sri Lanka offers a journey of discovery. We’re so pleased you had the chance to experience its beauty through the eyes of our expert guides.

At Lumle Holidays, we pride ourselves on what we call The Lumle Difference — personal service, thoughtfully curated itineraries, and meaningful local experiences that connect our travellers with the true spirit of each destination. It means the world to us that this care and attention shone through during your trip.

Thank you again for trusting Lumle with your travel plans. We hope your memories of Sri Lanka continue to inspire you, and we’d be honoured to welcome you on another incredible journey soon — whether that’s to Vietnam, Japan, Peru, South Africa, or wherever your wanderlust leads next. The world is waiting, and we’d love to help you explore it — the Lumle way.

Warm regards,

The Lumle Holidays Team

Réponse de Lumle Holidays

28 juin 2025

Dear Ali,

Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that your recent Sri Lanka highlights tour was such a rewarding and memorable experience.

At Lumle Holidays, we’re deeply committed to delivering more than just a holiday — we craft immersive travel experiences that connect you to the heart and soul of each destination. Your kind words about the knowledgeable guide, seamless communication, and flexibility to customise your experience on free days perfectly reflect The Lumle Difference — our promise to offer not just comfort and convenience, but also the freedom to travel your way.

Sri Lanka is a truly remarkable country — from the lush tea plantations of the central highlands to ancient UNESCO World Heritage Sites, and the golden beaches that hug its coast, it's a place where culture, history, nature, and flavour come together. We’re so glad you had the chance to experience so much of its charm and warmth, and that our handpicked hotels and delicious local cuisine met your expectations.

Your words are a powerful reminder of why we do what we do — and we’re grateful to have been part of your journey. It’s travellers like you who inspire us to keep raising the bar.

We would love to welcome you again on another adventure — whether it's discovering the ancient wonders of Egypt, the breathtaking landscapes of Peru, or the culinary treasures of Southeast Asia. With Lumle's wide range of handcrafted tours, there’s always a new journey waiting to inspire you.

Thank you once again for choosing Lumle — and for recommending us so highly!

Warmest regards,

The Lumle Holidays Team
Crafting Experiences. Creating Memories. That’s the Lumle Difference.

🌍 www.lumle.com | #SriLankaWithLumle | #TravelWithLumle | #LumleDifference

Réponse de Lumle Holidays

28 juin 2025

Dear Heather and Don,

Thank you so much for your kind words and for taking the time to share your experience. We're absolutely delighted to hear that your recent adventure with us was another memorable one!

At Lumle Holidays, we pride ourselves on creating seamless, well-curated journeys that go far beyond the ordinary. Your glowing feedback on the smooth connections, excellent accommodation, and fulfilled itinerary reaffirms the core of what we call “The Lumle Difference” — a dedication to thoughtful design, personalisation, and delivering exactly what we promise, with no compromise on quality or comfort.

Your decision to enhance your Sri Lanka highlights tour with additional safari experiences followed by 5 serene nights in the Maldives is a perfect reflection of how Lumle travellers can shape their own journeys. Sri Lanka, with its blend of ancient temples, rich wildlife, and tea-swathed highlands, is a destination that stirs the soul — and the Maldives, with its postcard-perfect beaches and tranquil waters, offers the ideal setting to unwind in barefoot luxury. Together, they create a once-in-a-lifetime travel experience, and we're honoured to have made it seamless for you.

It means the world to us that you’re not only repeat travellers, but also advocates of the Lumle experience. Your trust and loyalty are the highest compliments we could receive.

As you continue exploring the world, we warmly invite you to discover our ever-growing collection of carefully crafted holidays — from the lantern-lit streets of Vietnam to the dramatic fjords of Norway, from the mystique of Morocco to the raw beauty of Patagonia. Wherever you dream of going next, we’re here to help you travel deeper, travel better, and travel with confidence.

Thank you once again for choosing Lumle — we can’t wait to welcome you on your next unforgettable adventure.

Warm regards,

The Lumle Holidays Team
Your Journey, Your Way – The Lumle Difference

Réponse de Lumle Holidays

25 juin 2025

Dear Brian,

Thank you so much for taking the time to share your wonderful five-star review! We’re absolutely delighted that your 12-day Costa Rica adventure with Lumle Holidays delivered an experience as rich and rewarding as you’d hoped—and even better to hear that you found it to be excellent value for money.

Your vivid summary of the journey—from the wildlife-filled canals of Tortuguero National Park on the Caribbean coast to the lush cloud forests of Monteverde, the volcanic majesty of La Fortuna, and the serene beauty of Playa El Carrillo—perfectly captures the essence of Costa Rica. We’re thrilled you had the chance to witness sloths, toucans, hummingbirds, and iconic red-eyed tree frogs in their natural habitat. That’s what Costa Rica’s “Pura Vida” spirit is all about!

At Lumle Holidays, this is exactly what we mean by The Lumle Difference—carefully designed itineraries that go beyond sightseeing to offer true immersion, local insight, and seamless logistics. Our trusted local partners, expert guides, and handpicked eco-lodges and boutique hotels are all part of a thoughtfully crafted experience aimed at making your journey both meaningful and hassle-free.

We’re especially pleased that your concerns about travelling at the start of the green season were put to rest. The slightly quieter trails and peaceful beaches often make this time of year a hidden gem for savvy travellers like yourself!

It was an honour to help you explore one of the world’s most biodiverse and welcoming destinations. When you're ready for your next journey—whether it’s the majestic landscapes of Patagonia, the cultural wonders of Southeast Asia, or another hidden paradise in Latin America—we’d be absolutely thrilled to welcome you back to discover more of the world with Lumle.

Until then, thank you again for choosing Lumle Holidays. We wish you many more inspiring adventures ahead!

Warm regards,

The Lumle Holidays Team

Réponse de Lumle Holidays

25 juin 2025

Dear Customer,

Thank you so much for your wonderful five-star review! We’re thrilled to hear that you had a fantastic experience on your Sri Lanka holiday with Lumle Holidays and found it to be great value for money. We’re especially pleased to know that our team was quick to respond to any issues—this is exactly what we strive for under The Lumle Difference.

At Lumle, we believe a holiday is more than just a trip—it’s a carefully crafted journey that connects you with the soul of a destination. Our dedicated team ensures every itinerary is thoughtfully curated, every guide is highly experienced, and every traveller feels fully supported from start to finish. That personal attention and genuine care are what make The Lumle Difference stand out.

Sri Lanka is a destination that never fails to enchant. With its vibrant cultural heritage, sweeping tea plantations, golden beaches, and spiritual temples, it offers a deeply immersive experience. From the misty hills of Nuwara Eliya to the wildlife-rich plains of Yala and the sacred city of Kandy, Sri Lanka is a land of contrasts and beauty—and we’re so glad you got to explore it with us.

We would be absolutely delighted to welcome you back again. Whether it’s the temples of Cambodia, the fjords of Norway, the safaris of Kenya, or the rice terraces of Vietnam, our worldwide collection of small-group and tailor-made holidays is ready to inspire your next great adventure.

Thank you again for choosing Lumle Holidays. We hope to plan another unforgettable journey with you very soon.

Warm regards,

The Lumle Holidays Team

Réponse de Lumle Holidays

20 juin 2025

Dear Jane,

Thank you ever so much for your glowing 5-star review — we’re absolutely thrilled that your first ever guided tour was such a rewarding and unforgettable experience with Lumle Holidays!

It’s wonderful to hear how much you enjoyed your Sri Lanka highlights tour — from the incredible cultural discoveries to the relaxing moments in between. Sri Lanka is a truly mesmerising destination, and you’ve captured its essence so beautifully in your words. With its warm-hearted people, lush landscapes, ancient temples, vibrant wildlife, and deep-rooted heritage, it’s a country that leaves a lasting impression on everyone who visits — and we’re delighted it won your heart.

We’re especially touched by your kind words about your guide, Nalla. He truly is one of our finest — insightful, passionate, and endlessly enthusiastic. Our local guides play a vital role in shaping each journey, and Nalla will be so pleased to know that he made your experience both meaningful and fun. At Lumle, we believe that travel should not just show you places but help you connect to them — and Nalla’s presence reflects that core value perfectly.

It’s great to know the itinerary struck the right balance for you — with rich cultural immersion, scenic exploration, and enough leisure time to simply soak it all in. We're also so happy that you enjoyed your stays at the Cinnamon hotels — they’re known for their elegant settings, warm service, and those fantastic breakfast spreads! And travelling in a small group of like-minded explorers adds such a wonderful dynamic — shared stories, spontaneous laughs, and the kind of camaraderie that makes memories even more special.

Your comment about the amazing value for money and your interest in joining future Lumle holidays truly means the world to us. It also reflects The Lumle Difference — expertly curated, immersive tours, delivered with warmth, authenticity, and great care, all at exceptional value. We focus on small group experiences, local expertise, handpicked accommodation, and unforgettable moments you won’t find in typical brochure tours.

We’d be absolutely honoured to welcome you back — whether it’s discovering the serene beauty of Vietnam, the colours of Morocco, the rainforests of Costa Rica, or the temples of Japan. Wherever your wanderlust takes you next, we hope Lumle will be part of that journey.

Thank you again, Jane, for choosing Lumle and for sharing such an inspiring review.

Warmest wishes,

Team Lumle

Réponse de Lumle Holidays

20 juin 2025

Dear Mr Thomas,

Thank you so much for your fantastic 5-star review! We're absolutely delighted to hear that your Sri Lanka highlights tour was well organised and that your tour guide made such a positive impression. It’s always special when a first-time traveller with Lumle says they would definitely travel with us again — your trust and kind words mean a great deal to our entire team.

Sri Lanka is truly one of the world’s most captivating destinations. Known as the pearl of the Indian Ocean, it offers a stunning combination of ancient history, lush landscapes, vibrant culture, and warm hospitality. From the majestic Sigiriya Rock Fortress and sacred Temple of the Tooth in Kandy to the scenic train rides through tea plantations and the thrilling safaris in Yala National Park, every corner of Sri Lanka invites exploration and wonder. We're so pleased you had the chance to experience the essence of this beautiful island with us.

What makes us especially proud is that your experience reflects what we call The Lumle Difference. This means carefully curated, immersive journeys led by passionate local guides who offer not just information, but meaningful insights. It means smaller group sizes that allow for a more personalised experience. It means choosing accommodations that reflect the local character, and above all, it means putting service and care at the heart of everything we do — from your first enquiry to the final day of your tour.

We would be thrilled to welcome you again on one of our worldwide holidays — whether it’s discovering the serene temples of Japan, the colourful markets of Morocco, the jungles of Costa Rica, or the spectacular landscapes of South America. Wherever you choose to go next, we hope Lumle will continue to be your travel companion of choice.

Thank you once again, Mr Thomas, for choosing Lumle Holidays. We look forward to helping you create more unforgettable memories around the world.

Warm regards,

The Lumle Holidays Team

Réponse de Lumle Holidays

14 juin 2025

Dear Mr Banks,

Thank you ever so much for your glowing 5-star review and for placing your trust in Lumle Holidays to curate your Sri Lanka highlights tour. We’re absolutely thrilled to hear that your experience was “very well put together” and that it delivered the cultural richness, scenic splendour, and warm hospitality that make Sri Lanka such a treasured destination.

At Lumle, we believe travel is more than ticking off sights — it's about immersing oneself in the soul of a country. Your journey through Sri Lanka’s most iconic highlights, from the majestic Sigiriya Rock Fortress and ancient capital of Polonnaruwa to the sacred city of Kandy and the verdant tea hills of Nuwara Eliya, was designed to reflect the essence of this island nation — timeless, enchanting, and deeply spiritual.

We're delighted that our guides made such a positive impression. Their cheerful smiles, patience, and insightful storytelling are at the heart of the Lumle difference — offering not just knowledge, but genuine human connection. We understand that the journey involved long drives and moments of physical challenge, but we’re grateful that you embraced it all as part of the authentic experience — travelling off the beaten path often leads to the most unforgettable memories.

Your mention of Cinnamon Lodge as a fantastic starting point and the elegant Cinnamon Bey Beruwala as a fitting conclusion beautifully mirrors how we strive to balance comfort and exploration. We handpick our accommodations not just for luxury, but for their unique atmosphere and sense of place — each property an extension of Sri Lanka’s warm, welcoming spirit.

It was our privilege to share this remarkable adventure with you, and we’re honoured that you chose Lumle. We hope to welcome you again on another worldwide discovery — whether it's the rice terraces of Vietnam, the temples of Cambodia, the wonders of South America, or the wildlife of Africa. Wherever your heart leads, we’ll be there to design another seamless and deeply rewarding journey.

Warmest wishes and happy travels.

Team Lumle

Réponse de Lumle Holidays

14 juin 2025

Dear Susan,

Thank you so much for your heartwarming 5-star review and for choosing Lumle Holidays for your unforgettable journey through Nepal and India. We’re truly honoured to have been part of such a special experience, and we’re thrilled to hear that everything from your first enquiry to the final leg of the tour was handled just as you needed — seamless, supportive, and stress-free.

Travelling through Nepal and India is an experience unlike any other — a captivating blend of ancient spirituality, majestic landscapes, and vibrant cultural heritage. From the tranquil lakes of Pokhara and the sacred temples of Kathmandu to the majestic palaces of Jaipur and the eternal beauty of the Taj Mahal, we’re so pleased that your tour captured the very best of both countries.

It’s wonderful to know that our guides and representatives made such a strong impression on you. Their patience, knowledge, and dedication to hospitality are a cornerstone of what we call The Lumle Difference — ensuring that every guest, especially our senior travellers, feels fully supported and cared for at every stage. Whether arriving by bus, plane, or car, we’re committed to making transitions smooth and worry-free so you can focus on enjoying the journey, not the logistics.

Your recommendation means the world to us — and it’s especially meaningful to hear that you felt looked after in every way. That’s exactly what we strive for: carefully curated experiences where every detail is taken care of, so all you have to do is relax, explore, and create lifelong memories.

We would be absolutely delighted to welcome you back on another Lumle adventure. Whether it’s the rice terraces of Vietnam, the wildlife sanctuaries of Sri Lanka, the highlands of Peru, or a relaxing cultural escape through Japan — we’re here to help you travel the world comfortably and confidently.

Thank you once again for sharing your experience and for helping inspire fellow travellers who may be considering their first big adventure. We can’t wait to assist you again on your next journey.

Warmest regards,

Team Lumle

Réponse de Lumle Holidays

14 juin 2025

Dear Daniel,

Thank you so much for your 5-star review and for choosing Lumle Holidays for your adventure through the Splendours of Sri Lanka. We’re absolutely delighted to hear that you found the tour well organised, great value, and above all — that it delivered a truly wonderful holiday experience!

Sri Lanka is a land of timeless beauty and soul-stirring contrasts — from the serene tea plantations of Nuwara Eliya and the sacred relics of Kandy to the ancient rock fortress of Sigiriya and the golden beaches that fringe its coastline. We're so pleased that you were able to enjoy the best of this vibrant island, and that our team’s planning and attention to detail helped you experience it all in comfort and style.

At Lumle, we take great pride in crafting itineraries that blend cultural depth with natural wonder — all while offering great value and personal service. What we call The Lumle Difference is more than logistics — it's about seamless travel, trusted local guides, handpicked accommodation, and peace of mind from the moment you book to the moment you return.

Thank you again for taking the time to share your experience. Your feedback not only reaffirms the work we do but also helps other travellers feel confident in taking the next step toward their own unforgettable journey.

We’d love to welcome you again on your next adventure — whether it’s discovering the mystical temples of Cambodia, the high Himalayas of Nepal, the wildlife of Kenya, or the vibrant cities of Latin America. Wherever the world takes you next, Lumle will be here to help make it extraordinary.

Warmest regards,

Team Lumle

Réponse de Lumle Holidays

14 juin 2025

Dear Barbara,

Thank you so much for your wonderful 5-star review and for sharing your experience of your recent adventure through vibrant, verdant Costa Rica! We’re overjoyed to hear that your tour went so smoothly and that you returned with such fantastic memories — even during the green (wet) season!

Costa Rica is one of the world’s most biodiverse and enchanting destinations, and your words capture the spirit of the country so beautifully. From mist-shrouded rainforests and steaming volcanoes to tranquil wildlife reserves and warm-hearted locals, it’s a land where pura vida (pure life) is more than a phrase — it’s a way of being.

We’re delighted that all your pickups were punctual, the transport comfortable, and that each of your handpicked hotels offered something unique — especially the Arenal Eco Lodge & Wildlife Centre, which remains a guest favourite for good reason. Surrounded by lush forest and teeming with wildlife, it’s a haven for those seeking both serenity and a deep connection to nature.

Your note about the benefits of travelling during the quieter wet season — fewer crowds, no queues, and a more intimate experience — is something we often recommend to our travellers. It’s great to hear this proved true for your journey, and even more so that your activities continued uninterrupted despite the occasional downpour.

As this was a fully unescorted, private tour, we’re especially pleased that you felt confident and cared for throughout — a key part of what we call The Lumle Difference. Even when you're travelling independently, our behind-the-scenes planning, 24/7 support, and hand-selected local partners are there to ensure everything runs like clockwork.

We truly appreciate your honest feedback about your flight experience via Newark. Long layovers and complex US airport procedures can absolutely affect the end of an otherwise perfect holiday. Your point is well taken, and we will be sure to consider this when recommending future flight routes for our clients — thank you for sharing this practical insight to help fellow travellers.

Above all, we’re thrilled to hear you’d travel with us again. Whether your next journey takes you to the mountain temples of Nepal, the plains of East Africa, the waterfalls of South America, or back to the rich ecosystems of Central America — we’d love to welcome you on another unforgettable Lumle tour.

Thank you once again for choosing us, for trusting our team, and for taking the time to share your experience so generously.

Warmest regards,

Team Lumle

Réponse de Lumle Holidays

14 juin 2025

Dear Tina,

Thank you so much for your glowing 5-star review and for choosing Lumle Holidays to curate your incredible adventure through Peru. It means the world to us that your first experience with a tour of this nature was not only smooth and enjoyable but left you feeling confident, reassured, and ready for your next adventure!

Peru is a country of extraordinary contrasts — from the mystical heights of Machu Picchu and the sacred serenity of the Sacred Valley, to the colourful markets of Cusco and the cultural rhythms of Lima. We’re thrilled to hear that every transfer, flight, hotel, and excursion was seamless, allowing you to immerse yourself fully in the magic and mystery of this spectacular destination.

It’s especially rewarding to hear that our team’s timely communication and thorough information helped ease any pre-trip worries. At Lumle, we understand that embarking on a journey like this — especially for the first time — can be exciting but also a little daunting. That’s why we place great importance on being a reassuring, proactive presence throughout your planning and travel experience.

We are genuinely touched by your words and even more excited that you’re already looking forward to your next adventure with us. Whether it’s exploring the ancient trails of Nepal, the rice terraces of Vietnam, the wildlife-rich plains of Kenya, or the sun-soaked coastlines of southern Europe — we’d be honoured to plan your next journey.

Your kind feedback beautifully reflects what we call The Lumle Difference: exceptional attention to detail, heartfelt support at every stage, and a deep passion for creating enriching, worry-free journeys that go far beyond the ordinary.

Thank you again for your trust, your enthusiasm, and for sharing your experience to help other future travellers feel inspired and at ease.

We can’t wait to welcome you back soon!

Warmest wishes,

Team Lumle

Réponse de Lumle Holidays

14 juin 2025

Dear Nainita,

Thank you so much for your kind and detailed review, and for allowing Lumle Holidays to be a part of your journey across South America. We’re truly delighted that you had such a memorable experience visiting Peru, Argentina, and Brazil — some of the most iconic and breathtaking destinations in the world.

It’s a pleasure to hear that everything from booking to your return flight was well organised, and that you felt supported throughout — especially by Narayan and our UK team. At Lumle, we pride ourselves on offering attentive, personal service before, during, and after every journey — and your words are a wonderful testament to that commitment.

Your highlights reflect the very best of South America: from the ancient Inca wonders of the Sacred Valley and the energy of Buenos Aires to the unforgettable natural spectacle of Iguazu Falls and the golden coastline of Rio de Janeiro. We're so pleased that our carefully chosen, well-located hotels and the expertise of our local guides enhanced your journey and added both comfort and cultural depth to your travels.

We also appreciate your feedback about the hotel in Urubamba. While we aim to offer authentic and peaceful properties, we recognise the importance of accessibility and communication — especially in remote areas. Your comments are noted and will be used to help fine-tune future experiences for our guests.

Above all, we are incredibly grateful that you’ve not only travelled with us once, but have already booked your next adventure — to Nepal! We’re so excited to welcome you back to explore the spiritual heart of the Himalayas. From the ancient temples of Kathmandu and the serenity of Pokhara to the awe-inspiring mountain landscapes and rich local traditions, Nepal offers an experience like no other — and we can’t wait for you to discover its magic with us.

This return booking is the greatest compliment we could receive. It reflects what we call The Lumle Difference — a dedication to building meaningful journeys, personalised support, deep local expertise, and travel that goes beyond the ordinary.

Thank you again for your continued trust and for taking the time to help guide fellow travellers with your insights. We look forward to helping you create more unforgettable memories — not just in Nepal, but wherever your wanderlust takes you next.

Warm regards,

Team Lumle

Réponse de Lumle Holidays

3 juin 2025

Dear Linda,

Thank you so much for taking the time to share your experience with Lumle Holidays.

We’re truly delighted to hear that you enjoyed most aspects of your journey and that it was, overall, a very good experience. At Lumle, we strive to craft immersive, meaningful travel experiences that leave lasting impressions — from the moment you arrive to the final farewell. Your feedback on the transportation is noted and valued, and we’ve already passed it along to our ground operations team to ensure we meet — and exceed — expectations every step of the way.

At the heart of what we do lies a deep commitment to authentic cultural connection, seamless travel design, and warm, attentive service. This is what we call the Lumle difference. Whether you're exploring ancient ruins, gliding through misty landscapes, or tasting local cuisine under the stars — our aim is always to make your journey unforgettable.

We’d love the opportunity to welcome you back on another adventure soon, perhaps to a new destination waiting to be discovered — or a return to a favourite one, with even more refined touches. If there’s anything we can do to assist with your future travels, we’re only ever a message away.

Warmest wishes,

The Lumle Holidays Team
www.lumle.com | Your gateway to immersive journeys

Réponse de Lumle Holidays

28 mai 2025

Hi Malou,

Thank you so much for taking the time to share your experience of our Cambodia and Vietnam tour (April 28 – May 11, 2025) – we’re absolutely thrilled to hear it was an amazing journey for you and your group!

At Lumle, we believe that the magic of travel lies in the perfect balance of cultural immersion, comfort, and seamless organisation, and it’s wonderful to know you felt well looked after throughout. Travelling in a small group of six allows for more intimate experiences, flexibility, and meaningful connections – something we intentionally design for all our escorted adventures.

We’re delighted you enjoyed the well-crafted itineraries, convenient transfers, and the thoughtful touch of bottled water to keep you refreshed during your travels. It’s also great to hear the hotel locations and comfort hit the mark – we handpick accommodations to enhance your overall experience and keep you close to the heart of each destination.

We do sincerely apologise for the puppet show transport miscommunication and the confusion caused during your Halong Bay transfer. While we’re pleased our team acted swiftly with hotel staff to rebook your tickets, we also take on board your important feedback about driver communication standards. We’re already reviewing this internally to ensure all drivers provide clearer, more proactive communication moving forward.

Your kind words about rebooking with us again truly mean a lot. We’d love to welcome you on another Lumle adventure – whether it’s the temples of Thailand, the colours of India, the wonders of Peru, or even a safari in Tanzania – we have a world of journeys waiting, all delivered the Lumle way.

Thank you again for choosing Lumle Holidays and for being part of our global travel community.

Warm regards,

Team Lumle

Réponse de Lumle Holidays

28 mai 2025

Hi Sarah,

Thank you so much for sharing your experience of our Explore Sri Lanka tour this May – we’re so pleased to hear you had a great holiday exploring the stunning beauty, rich heritage, and vibrant culture of Sri Lanka!

It’s wonderful to know that your guide made a lasting impression, going above and beyond to ensure your journey was smooth, insightful, and enjoyable. At Lumle, we pride ourselves on working with local experts who bring destinations to life with passion and authenticity – that’s part of the Lumle Difference.

We're equally delighted you appreciated the carefully chosen hotels and the buffet-style dining, designed to offer something for every taste, whether you're after authentic Sri Lankan flavours or international favourites.

We do sincerely appreciate your feedback regarding transport comfort and onboard amenities. While we do aim to use locally appropriate vehicles to immerse our travellers in an authentic experience, we completely understand the importance of comfort – especially for long journeys – and your comments have been noted for our continuous improvement. We’re already reviewing options to enhance legroom and cooling systems for future tours.

Thank you for your trust in Lumle, and most importantly, for saying you'd travel with us again and recommend our tours. That means the world to us. We’d love to welcome you again on another escorted small-group adventure, perhaps to Vietnam, Costa Rica, Morocco or even Japan – all curated with the same care, insight, and seamless organisation.

Here's to many more unforgettable journeys ahead – the world is waiting, and we’d be honoured to show it to you the Lumle way.

Warm regards,

Team Lumle

Réponse de Lumle Holidays

28 mai 2025

Hi Sara,

Thank you so much for your glowing 5-star review and for choosing Lumle Holidays for your Costa Rica adventure!

We’re absolutely thrilled to hear that your trip was such a memorable experience. Costa Rica – the land of “Pura Vida” – offers an incredible blend of lush rainforests, exotic wildlife, pristine beaches, and vibrant culture, and it’s wonderful to know that your itinerary captured the magic of a first-time visit.

At Lumle, we pride ourselves on delivering seamless, thoughtfully curated travel experiences, and we're delighted that you found the organisation smooth, with all your transfers running on time. Our partnerships with locally owned, character-filled hotels are designed to give you a real taste of Costa Rican hospitality, and we’re so pleased you enjoyed their comfort, cleanliness, and service.

What makes us different – The Lumle Difference – is our commitment to authenticity, flexibility, and quality without compromise. The ability to personalise your journey with optional activities ensures that every traveller can shape their own adventure, whether you're chasing waterfalls or simply unwinding in the jungle.

We’d love to welcome you back soon to explore more of the world with us. Whether it’s the temples of Southeast Asia, the wonders of South America, or the mystique of Africa, our wide range of immersive tours is waiting for you.

Until then – thank you again for travelling the Lumle way.

Warmest regards,

Team Lumle

Réponse de Lumle Holidays

22 mai 2025

Dear Kate,

Thank you so much for taking the time to share your wonderful 5-star review!

We’re absolutely delighted to hear that your recent holiday tour to Japan was nothing short of perfect. At Lumle Holidays, we pride ourselves on creating seamless and enriching travel experiences—so it’s fantastic to know that everything from your pre-tour arrangements to the guided journey itself was so well organised.

Japan is a land of timeless traditions, futuristic wonders, and serene beauty, and we’re thrilled that your tour guide in Japan made your adventure even more special. Our local experts are at the heart of what we do—handpicked for their deep knowledge, warmth, and passion for showcasing their homeland. It’s this dedication to authentic and hassle-free travel that sets the Lumle experience apart.

We're especially pleased to hear that your additional days booked before the tour were just as smooth and enjoyable. Our team is always happy to personalise itineraries for our guests—whether it’s extending a stay, adding cultural excursions, or simply recommending the best hidden gems to explore.

Your kind words mean the world to us, and we would be honoured to welcome you again on your next adventure. With a wide range of carefully curated holidays across Asia, Africa, the Americas, and beyond, Lumle is here to help you uncover the beauty of the world—one unforgettable journey at a time.

From the cherry blossoms of Kyoto to the temples of Cambodia, the wildlife of Kenya to the colours of Peru—your next perfect holiday is only a click away.

We look forward to planning your next incredible escape!

Warm regards,

The Lumle Holidays Team
www.lumle.com – Explore. Discover. Experience.