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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quality quilt, 100% cotton, reversible and no loose threads. Impeccable stitching. No runoff seams, all done quite professionally. I was blessed to receive this beauty for 39.57 & immediately after,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If there was a 0 star that's what this criminal company deserves! Read through all of these reviews and pay close attention to their response, they have an excuse for everything!!! What it comes down... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Unfortunately, this quilt looks beautiful, but feels very cheap. The material is soft, but is very thin and does not feel like a quilt. Upon opening the set, chunks of woven material fell off with l... Voir plus

Noté 5 sur 5 étoiles

The bedding set I ordered is even better than expected. The comforter will make an excellent bedspread during warm weather, and when it's chilly I can snuggle beneath it as a blanket. Also impressive:... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. Magasin de literie

Écrit par l'entreprise

Lush Décor is committed to creating unique home fashions for every room, every lifestyle and every life stage that inspire your inner designer.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

201 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(201)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I've purchased a chair cover and a…

I've purchased a chair cover and a quilt. Both are beautifully made. I love the colors and material. Perfect with my decor.

25 octobre 2023
Avis spontané
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Réponse de Lush Decor

Thank you for your recent review. We strive to put out the best quality of products to make people's lives more colorful.

Noté 5 sur 5 étoiles

The best customer service I’ve ever received! They went above and beyond

When I say I have never received better customer service, ever… I mean it!!!
I was sent the wrong item by mistake. And it had me stressing out since it was a gift. I reached out to customer service and he immediately said, “we are going to fix this and make it right. You will have it sent out and receive it by Friday” He stayed in contact with me, checked to make sure it was the correct thing being sent back out and expedited shipping so I would receive it in time.
Thank you so very much Todd. Your customer service is unmatched and we will only be using Lush Decor from now on ⭐️⭐️⭐️⭐️⭐️

20 octobre 2023
Avis spontané
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Réponse de Lush Decor

Thank you for taking the time to review the service I provided you. We are happy to do what we can to make your experience with Lush Decor a memorable one and hope your daughter loved her present!

Noté 3 sur 5 étoiles

Torn on how to rate

Torn on how to rate. I fell in love with the Rowley Birds curtains and even more excited when I saw the matching bedspread. However when I received my shipment my heart was broken when I saw that they didn't match. The bedspread blue has more of a turquoise tint while the curtains are Navy blue, and the green is lighter. While i still like, not sure if I will keep.

10 octobre 2023
Avis spontané
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Réponse de Lush Decor

Thank you for taking the time for your recent review. Different products may come from different factories so the dyes may not be an exact match.

Noté 5 sur 5 étoiles

I love how fast my sheets came.

I love how fast my sheets came.
The sheets are so luxuryious crisp but soft.
I will order thees for my king size bed.

8 octobre 2023
Avis spontané
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Réponse de Lush Decor

Thank you for your recent review. We strive to put out the best quality of products to make people's lives more comfortable.

Noté 5 sur 5 étoiles

Customer service is top notch

The customer service is wonderful! I had an issue with one of the items I ordered and Todd, the customer service rep was truly a pleasure to deal with. He got back to me very quickly and got my issue resolved in a timely manner. The new item was shipped and delivered in 24 hours. I will definitely be shopping with Lush Decor again!

18 septembre 2023
Avis spontané
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Réponse de Lush Decor

Hello Brittany. Thank you for taking the time to review the service i provided you. We are happy to do what we can to make your experience with Lush Decor a memorable one.

Noté 5 sur 5 étoiles

Stellar customer service

Stellar customer service! Had a shipping issue and an item that was defective and both Todd and Kim immediately assisted and rectified the situation with ease and speed [even over a holiday weekend!]. I will gladly purchase from them again!

5 septembre 2023
Avis spontané
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Réponse de Lush Decor

Thank you for taking the time to review the service you received Natalie. We strive to make an unhappy event (like receiving a defective item) seamlessly into a happier one.

Noté 4 sur 5 étoiles

I love my beautiful new bedspread

I love my beautiful new bedspread. I'd give 5 stars, but it took a really long time to get here.

26 août 2023
Avis spontané
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Réponse de Lush Decor

Thank you for taking the time to share your experience. We're very glad you're enjoying your new bedding, and we also have good news. We're opening a new warehouse in California so we can significantly cut down shipping transit times for people out west.

Noté 5 sur 5 étoiles

Todd Bergman is Exceptional!

Todd Bergman went above and beyond to get my daughter’s comforter to her in Louisiana! He re-routed it and kept us posted every step of the way- and even covered the extra shipping because it was delayed. His customer service was exceptional and we truly appreciate his efforts!!

10 août 2023
Avis spontané
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Réponse de Lush Decor

Hello. Thank you for taking the time to write a review of the service I provided. We are glad to make sure the little things are done for your daughter to go away to school and be happy as I'm sure it is a bit of a stressful time for the family.

Noté 5 sur 5 étoiles

This was the first time I bought…

This was the first time I bought something from the company via a different seller , buy buy baby. There was an issue with the quilt purchased for my son, and buy buy baby wouldn’t do anything about it I reached out to Todd at lush and he went above and beyond! He made sure to understand what had happened and called me personally right away, something you don’t get from many companies. When working at a company you always want to make sure your customers are satisfied to the best interest and lush did exactly that. I am very happy with the company and I would absolutely recommend it to anyone.

9 août 2023
Avis spontané
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Réponse de Lush Decor

Hello, and thank you for taking the time to leave a review of the service we provided. We are always happy to do what's right because we value customers like you coming back to us and making it a complete Lush experience.

Noté 5 sur 5 étoiles

Todd is so awesome

Todd is so awesome! I messed up my order, left a message for Customer Service and received a call back from Todd within a few minutes. He helped me tremendously and fixed all my errors! You are blessed to have an employee like him!

27 juillet 2023
Avis spontané
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Réponse de Lush Decor

Hello Missy. Thank you for taking the time to write a review of our service. We are always happy to do what's right because we value customers like you coming back to us.

Noté 5 sur 5 étoiles

Excellent Customer Service

Todd Bergman and his team at Lush Decor went to great lengths to solve my problem... A set of cushions, one of which faded. They even tried to find a replacement at the production site! After all else failed, my entire purchase price was refunded, graciously.

24 juillet 2023
Avis spontané
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Réponse de Lush Decor

Hello Lucia. Thank you for taking the time to review the service we provided you. We value your business and will go to lengths to make our customers happy with not just the product, but the service as well.

Noté 5 sur 5 étoiles

Excellent customer service!

I had an issue with my order and Todd in customer service resolved it that day. I am extremely impressed with this company and will order from them again in the future. Thank you!

14 juillet 2023
Avis spontané
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Réponse de Lush Decor

Hello Tessa. Thank you so much for taking the time to review the service we provided you. We are always happy to do what's right because we value customers like you coming back to us.

Noté 5 sur 5 étoiles

Great customer service

I was devastated when my item arrived in a damaged box and the white blanket inside was stained red from the cardboard. Customer service was incredible. I had sent an email asking what I should do and before I could even got my call through the next morning they had sent a new blanket. Great customer service. No wait time on the phone. Issue resolved in seconds. Highly recommend ordering from Lush Decor.

26 juin 2023
Avis spontané
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Réponse de Lush Decor

Hello! Thank you for taking the time to leave a review of the service we provided. We are happy we got you what you ordered replaced in a timely manner.

Noté 5 sur 5 étoiles

Best customer service ever!

I can say without a doubt they have the best customer service. I had a issue with a set of curtains and within three day they shipped me out another set. I love my curtains, shower curtain and comforter I bought from them. I will definitely in the future buy from them again thank you

4 juin 2023
Avis spontané
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Réponse de Lush Decor

Hello Victoria! Thank you for taking the time to leave a review of our service. We are so happy you like your Lush Decor products and you are quite welcome for a resolution to your Curtain issue.

Noté 5 sur 5 étoiles

The Exquisite World of Cotton Bedclothes!

Quality quilt, 100% cotton, reversible and no loose threads. Impeccable stitching. No runoff seams, all done quite professionally. I was blessed to receive this beauty for 39.57 & immediately after, price shot up! :) Now it's 73.99 :(
I'm forbidden from writing Reviews on Amazon because I tell the truth and AMZ sees that as interfering with their cut from unscrupulous Sellers calling clothes cotton/linen when they are NOT. So I'm banned.

8 août 2022
Avis spontané
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Réponse de Lush Decor

Hello Patricia! Thank you for taking the time to leave this review and we are so happy you like your Lush Decor product.

Noté 5 sur 5 étoiles

The curtains I purchased were gorgeous

The curtains I purchased were gorgeous, unique and well made. So, I ordered a second pair and received them quickly, unfortunately they were missing the ties so I notified the company and they immediately replied and sent them to me FedX. Wonderful customer service and quality product! I recommend them 100%!!
PatriciaGuli

8 avril 2023
Avis spontané
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Réponse de Lush Decor

Thank you so much for your review, Patricia. We really appreciate you taking the time to write it. We are also so happy you love your Lush Decor product!

Noté 5 sur 5 étoiles

Beyond my expectations!!

I ordered 9 sets of curtains from here and they were EXCELLENT and I was extremely satisfied. One package of curtains was missing a few accessory tab top loops so I emailed the company and they emailed me back right away and sent some replacements with the tracking number the next day! Thank you Todd!! Their customer service department is fantastic. I will be back!

21 mars 2023
Avis spontané
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Réponse de Lush Decor

Hello Taylor. Thank you for taking the time to review our service & the kind words. We strive to make Lush Decor live up to the Lush name. Enjoy your complete Curtains and let us know if you need anything. Thank you again!

Noté 5 sur 5 étoiles

Sydney Cotton Reversible Quilt

I bought the “Sydney” cotton quilted reversible quilt in a queen size through Amazon sometime in 2022. Loved the colors and retro floral design! I hadn’t opened it until yesterday and I’m wondering why I waited so long!! It’s really lovely!

24 février 2023
Avis spontané
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Réponse de Lush Decor

Thank you so much for taking the time to leave this review. We're so glad to hear you're enjoying your bedding set.

Noté 5 sur 5 étoiles

Great Customer Service

I’m totally impressed with Lush Decor from placing my online order and receiving it in 2 days then speaking to Todd regarding returning the drapes since I ordered the wrong ones. Todd was so helpful in guiding me through the whole process. He offered me suggestions and submitted the new order for me. I truly had a great experience and will recommend Lush Decor to all my family members and friends.

13 janvier 2023
Avis spontané
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Réponse de Lush Decor

Hello Brigid. Thank you for taking the time to share your experience with us. We are happy that you were satisfied with your resolution and that you are sharing this with your friends & family!

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