Luxury Confidence Avis 

810
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I have sent back the product that I did not order, I have received another order of which I do not want. So I will be sending it back also. Your company has taken money out of my account which... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm not going to lie I was skeptical as a Licensed Esthetician. But this device is a Game Changer in home skin care! The suction on the lowest setting is incredible! Try on arm first! Steam face 10 mi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had problems with my skin since I was 12 & I am 42 now. I have tried literally everything, nothing was working. With Luxury confidence blackhead remover & the Ocean Breeze cream, I have been wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love the Luxury Confidence Kit 2.0! This powerful device effectively removes my blackheads and whiteheads, leaving my skin clear and smooth. After just a few uses, I've noticed a significant reducti... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service e-commerce
  2. aussi dans
  3. Magasin de produits de beauté

Écrit par l'entreprise

At Luxury Confidence, we're on a mission to empower every woman to radiate confidence from the inside out. We believe that when you feel amazing about your skin, you can conquer the world with a smile.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

810 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,5

Tous les avis

(810)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bought this a bit skeptical but was…

Bought this a bit skeptical but was pleasantly surprised how well it worked. Oddly satisfying but gross when you see how much dirt you had on your face. I struggle with black heads on my nose and chin and it made a huge difference. Definitely not unhappy with my purchase.

9 juillet 2024
Avis spontané
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Réponse de Luxury Confidence

Hello Liz! Welcome to the big Clean-Skin Family!

Noté 5 sur 5 étoiles

I was a little skeptical about this…

I was a little skeptical about this device when I first purchased it but I was pleasantly surprised at how well it works. It does a really great job cleaning out pores. I definitely recommend it.

10 juin 2024
Avis spontané
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Réponse de Luxury Confidence

Hello Laura, happy to read your feedback.

Keep shining!

Noté 5 sur 5 étoiles

My device exceeded my expectations…

The product exceeded my expectations it’s well-made easy to use do the job and is worth every dollar I spent.
My T-zone look cleaner, and I don’t have blackheads anymore
The customer support was fantastic. Help me all the way when my package didn’t arrive for several weeks they sent me another one that I ending returned when the original shipment arrived.

30 avril 2024
Avis spontané
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Réponse de Luxury Confidence

Hey Liana, thanks for your feedback! We do work hard for a Blackhead-free World :-)

Noté 1 sur 5 étoiles

Shocking company, do not reply to customer service queries

Customer service do not reply to emails, issue with order and no response!

7 mai 2024
Avis spontané
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Réponse de Luxury Confidence

Hello there! Our CS assures a reply in 24/48 working hours. I wasn't able to locate any order/mail with the information I have here on TrustPilot, so I already requested TP to give us your order details so I can properly check and assit you :-)

Noté 1 sur 5 étoiles

Unresolved parcel loss

Order came to Perth Aramex warehouse and was scanned on 6/6/24it just didn't turn up.
I went to Aramex Perth and was informed it was lost .
I finally got an email from your company saying a replacement is being sent, when I asked for the new tracking number i was told there was a failed delivery attempt, really????in 4days .???and to contact my local post office .
I need a tracking number.this has been going on for over a month now , unacceptable.
Hoping to get some help from luxury confidence company from here .
Please provide me with the tracking number or refund my money.
If I hear Nothing I'll be reporting this company consumer affairs as fraud.

5 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Never received product

Ordered product on June 12, 2024. Never received item after 15 days. Tried calling no answer on customer service. No reply email not functioning. Reported as fraud.

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

I get less blackheads and pimples

I get less blackheads and pimples than I ever have before. I use the stainless steel pimple poppers to push out my blackheads and pimples, then I use this machine for suctioning them out. It really works wonders for repeat acne.

30 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

equivalent to a spa facial!

This product is the equivalent to having a spa facial but at home. I love how it keeps my skin super clear!

Will be a repeat customer for sure.
If you are on the fence about getting this you need to try it!

26 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Love!

After consistent, faithful use, my skin has cleared up so much! I would definitely recommend if you are patient and consistently use it.

27 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

To start I got my device with in 5 days…

To start I got my device with in 5 days of ordering it. I was worried it was going to be one of those things, where it doesn’t work like advertised, but it isn’t. It actually works, you just have to make sure you are consistently moving it, other wise you end up giving yourself a hicky on your face like I did. Haha! But I love it! My skin is becoming more even toned and I love the satisfaction of seeing what is in the tip at the end. This product is awesome.

26 juin 2024
Avis spontané
Noté 4 sur 5 étoiles

Luxury Confidence

Luxury Confidence was able to provide a workable solution to my order. They worked with me as a customer to bring a satisfactory outcome. So I applaud customer service for helping me see this through.

13 juin 2024
Avis spontané
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Réponse de Luxury Confidence

Hello Margaret, we are happy to read your feedback. Our CS do work hard to assist each and every customer :-)

Noté 5 sur 5 étoiles

I love it!

I love it!! Gets all the gunk out of your pores and stops breakouts!

19 juin 2024
Avis spontané
Noté 4 sur 5 étoiles

Communication needs improvement

I recently received my product and it works great! I already see an improvement. The only issue I had was communicating with the company to know where my order was. I didn't receive my tracking information until after my package had already arrived.

17 juin 2024
Avis spontané
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Réponse de Luxury Confidence

Hello Layla, thanks for your feedback! We are so happy you like the device and see improvements.

Keep shining!

Noté 5 sur 5 étoiles

Home Skin Care Game Changer!

I'm not going to lie I was skeptical as a Licensed Esthetician. But this device is a Game Changer in home skin care! The suction on the lowest setting is incredible! Try on arm first! Steam face 10 min,pat dry & go! Short & Quick strokes are perfect, redness faded fast! I'm 40 & was receiving compliments after just 3-4 uses! I definitely recommend this device!

9 juin 2024
Avis spontané
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Réponse de Luxury Confidence

Thanks for your feedback! We do work with many doctors and estheticians worldwide, to help customers getting a clear and bright skin!

Keep shining!

Noté 1 sur 5 étoiles

5 weeks, products not even sent yet.

I placed an order over a month ago for the black head device and the special cream. Was emailed 2 weeks later saying the creams were out of stock and they would send everything together. Then a few days later they said good news our warehouse has the stock again. Fast forward another 2 weeks and another email received again saying the creams was out of stock. So it's now been about 5 weeks since I ordered and it still hasn't even been sent yet! Customer service takes days to get back to you. I would not recommend ordering from this company!!

9 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

A product that actually WORKS!

I’ve tried a similar product a few years ago, which did nothing for my large pores. I saw Luxury Confidence on social media and decided to give it a try. I’m so glad I did! This product actually WORKS! My skin is less dull and my pores are much smaller! Thank you Luxury Confidence!

8 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

I’m going to give my honest review



I’m going to give my honest review. Please really take the time to research before you consider buying this.

The first red flag was the videos at the beginning going over and over about the “benefits” of using this tool. I should have known better than to trust a company that doesn’t even allow potential customers to proceed to checkout without forcing them to watch two extremely long videos. It’s basically brain washing you into believing you need this product when in reality you don’t. I thought to myself “hey i’ll try it anyway as they are clearly advertising you can get your money back guaranteed if it doesn’t work for you” when actually if you check they’re policy, you will have to cover the cost of sending the device back to the USA which by the way, it’s really pricey to do. It cost £22 so that was a waste of money.

The device feels and look very cheap and it comes from China which most likely means the cost of manufacture is really low. That’s how they make a decent profit from you by over charging you.

I followed the instructions thoroughly before and during using the device so it’s not a case where I didn’t know how to use it properly.

I have used the device for over 2 weeks and decided to send it back as soon as I started noticing pigmentation and scaring.

I reached out to the brand and they accepted my refund request but when I mentioned that I would like the shipping cost to be covered as compensation for the damage they have caused to my skin they denied my request.

It’s been almost a month and my skin still looks worse than before using the device.

Moving forward I will never trust random brands advertised on instagram and tik tok who only try to sell you things that do not work or you do not need. Thank god I didn’t also fall for their second trap which is their skincare range.

Edit: When you check their reply underneath they basically lied. I have stated clearly on email that this device damaged my skin and would like compensation so I don’t think it’s fair to just lie by saying “ I didn’t want to use the device” This company is so dodgy.

5 juin 2024
Avis spontané
Logo de Luxury Confidence

Réponse de Luxury Confidence

Hello Mark, thanks for you feedback. I want to clarify a few points:

The video you are talking about is showned at the end of the purchase process and it contains very detailed informations on how to use the device in order to get the most shiny and clean skin. It is very important to us that our clients gets all the information they need :-)

Our device is designed in Italy and made in China and under our very strict supervision, that's why we can assure the high quality and functionality of a device that is also suitable for sensitive skin,

Upon checking your thread with our CS, I see you asked for a refund because you did not want to use the device, not mentioning any damages to your skin. Our CS promptly gave you all the information needed to return your device and get a full refund. Please note that our policy for the returns of the orders are very clearly stated in our website and they comply with all national regulations.

If you need help with your pigmented skin, I can offer you a free consultation with our beauty expert, Silvia.

Hope this helps

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