Wow, what great service from Ashley sorting out my husband’s Desh subscription. I have read several poor reviews on this website but for me, and this is totally honest, Ashley was amazing. I honestly... Voir plus
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Lisez les avis des autres
Nice platform. Living in a place where getting magazine and newspaper in my mother tongue was impossible, this platform provided everything I needed. Its customer service is very supportive and patie... Voir plus
I reached out to Magzter as I was having an issue logging in to my account. Customer service responded pretty quickly and was able to resolve the issue after several tries. I appreciated the time and... Voir plus
Finally got the message through to Magzter Gold customer) I only wanted to access my daily paper and the T.V times been good for a number of months now of not sending me recommendations. (accept i... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.
Coordonnées de contact
Rockefeller Plaza 1, 10020, New York, Etats-Unis
- www.magzter.com
3,9
Bien
324 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
It's great to get an access to many…
It's great to get an access to many digital properties which would enhance our knowledge and easy to access.
19 décembre 2023
Avis spontané
Réponse de Magzter
Dear Ashwin,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
One stop solution for readers
One stop solution for readers, huge library on various subjects.
- Excellent extended support by team for issues, in case of any.
Best app so far. Thanks Magzter team.
14 décembre 2023
Avis spontané
Réponse de Magzter
Dear Pradnay,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Knowledge is priceless
Ever since Magzter started its operations, I am associated with them as a subscriber.
I am immensely pleased with their service. They are imparting knowledge at the lowest possible cost.
I am indebted to them for ever for every bit of knowledge and awareness I have gained through this platform that unlocks thousands of magazines and newspapers. Thank you, Magzter.
14 décembre 2023
Avis spontané
Réponse de Magzter
Dear Tony,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Had a trouble with app,customer support was great
I had trouble with iPhone app, like I could not find subscription plan without family sharing after I cancelled free subscription and tried to subscribe a plan without family sharing again.
Though all problem were solved with customer support. -1 is for app.
There are lots of mentions for Christy, who was amazing and my support as well,are there other customer support?
I subscribed “Mollie Makes” I used to read stopped to issue its app in Japan. If you speak English with no problem,you will have no problems.
9 décembre 2023
Avis spontané
Réponse de Magzter
Dear K Otani,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Brilliant service
I recently subscribed to Magzter Gold and am very satisfied. All the magazines and newspapers I read are available and quickly updated with new editions. I had to contact the helpdesk once and received a very friendly response in less than an hour, with the assurance that my problem was sorted out (my mistake - I misspelled an email address).
6 décembre 2023
Avis spontané
Réponse de Magzter
Dear Petro,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Happy customer
I have always been very happy with the Magzter App and the selection of magazines available here in South Africa. The real test for me is how a company responds when there are issues. I can only say that Christy from the Magzter support team is amazing. She was quick to respond, professional and arranged fixing the problem within a very reasonable time. Can highly recommend. Not sure why there are reviews saying this is a scam ... not my experience at all and I have been using Magzter for years.
1 décembre 2023
Avis spontané
Réponse de Magzter
Dear ShaleneZA,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magster Has My Vote!
Customer service is excellent when there is any issue that needs attention. Magazine choices are incredible and you will find something for everyone in the family using the Gold level of membership.
Fast downloads and offline reading are also benefits.
26 novembre 2023
Avis spontané
Réponse de Magzter
Dear Chris,
Greetings from the customer support team at Magzter!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Excellent app for megazines reading
Excellent app for megazines reading, you get all renowned megazines all over the world under one place. Megazter service levels are very quick ,service team ensure if there are any issues those are sorted on fast track.
24 novembre 2023
Avis spontané
Réponse de Magzter
Dear Sudhir Hikare,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Changed my subscription to auto payment…
Changed my subscription to auto payment cancelled.
today they have taken £49.99 from google pay.
If you want easy life don't use Magzter.
The product is good very poor account services.
Update
Magzter have given full refund and cancelled subscription so happy.
23 novembre 2023
Avis spontané
Réponse de Magzter
Dear Kim Edwards,
Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience.
I see that you have already contacted our support team regarding this issue and we have already responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com). If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
Great collection of magazines with…
Great collection of magazines with prompt customer service
22 novembre 2023
Avis spontané
Réponse de Magzter
Dear Nandish Jagad,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Very good selection of magazines and excellent customer service
Very good selection of magazines. Friendly and very quick customer support. I am glad that I have subscribed to magzter.
21 novembre 2023
Avis spontané
Réponse de Magzter
Dear Faisal Ahmed,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter is a great company
Magzter is a great company. Excellent customer service, few technical problems and good price! Highly recommended.
17 novembre 2023
Avis spontané
Réponse de Magzter
Dear Janet Mayer,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Quick to respond
Christy from the Magzter support team was quick to respond to an issue that I had with the subscription activation. My experience with Magzter Gold is positive and I'm happy with it. The app / browser viewer could be improved however.
9 novembre 2023
Avis spontané
Réponse de Magzter
Dear William Arudsothy,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Avoid at all costs
Ordered gift subscription on 29 Sept. and no issues has been delivered despite several e-mails in this regard. (Case 650223)
Please people do not make the mistake of gifting someone with this! Scamsters!
29 septembre 2023
Avis spontané
Réponse de Magzter
Dear Mandy,
Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience.
I see that you have already contacted our support team regarding this issue and we have already responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com). If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
WASTE OF PRECIOUS TIME
THOUSANDS OF OTP VERIFICATION STEPS FOR PHONE, E-MAIL, ETC. AS IF IT'S SOME IMPORTANT GOVERNMENTAL ORGANISATION. AS IF WE PEOPLE HAVE NO OTHER WORK TO DO.
FINALLY WHEN I THOUGHT I COULD START READING, THEY SAY THAT THE MAGAZINES ARE UNAVAILABLE FOR READING ON THE WEBSITE AND THAT WE HAVE TO DOWNLOAD THE APP. ARROGANCE AT IT'S HIGHEST.
5 octobre 2023
Avis spontané
Réponse de Magzter
Dear Jagadish Mohan,
Greetings from Magzter support!
Please accept our apologies for any inconvenience caused to your reading experience.
Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
Scammers hiding behind legitimacy
Started a free trial from a bundle purchase.
Ending the subscription had as many dark patterns as possible. Canceling either led to a 404 or just a blank page as if it couldn’t load.
I continue to receive emails for offers, despite initially unsubscribing, and the unsubscribe link in every email always leads to a page that goes nowhere.
Absolute terrible company with nothing but dark patterns to trick you in every which way. Avoid these degenerate scammers.
1 septembre 2023
Avis spontané
Réponse de Magzter
Dear James,
Greetings from the customer support team at Magzter!
Thank you for reaching out to us and we apologize for any inconvenience caused.
Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
Great number Magazines choice
We have a great number of choice of magazines of many languages.
2 septembre 2023
Avis spontané
Réponse de Magzter
Dear A Senior,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Prompt in replies with satisfaction
28 août 2023
Avis spontané
Réponse de Magzter
Dear Dr.Fenil Doshi,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Réponse de Magzter
Dear Rocell Van Wyk,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Réponse de Magzter
Dear Heather Edwards,
Greetings from the customer support team at Magzter!
Thank you for reaching out to us and we apologize for any inconvenience caused.
Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
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