Dec Lee and Jordan all worked incredibly hard from the moment they arrived. Dust covered the interior, layed tarporlin outside to catch debris. Removed huge living room complicated window & fit... Voir plus
L'entreprise a répondu
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Quality service. This was an insurance claim, burnt the window with the mirror reflectingon the frame. Bart was very hardworking he had to carry his gear up 2 flights of stairs. The new window has b... Voir plus
L'entreprise a répondu
Very happy with today’s service. We had Ian the technician. Very professional, diligent & polite. Explained the process, executed it well & cleaned up afterwards. Thank you Ian.
L'entreprise a répondu
Two friendly Plymuff' guys Chris and Paul spent couple of hours fitting my new garage door , job well done, great banter whilst they worked, all round good experience 👏 Thank you lads 🫡
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Martindales Ltd are the UK’s leading supplier to the insurance industry re: repair and replacement services for windows, doors, locks, conservatories, as well as patio and garage doors. We also provide this service direct to property owners.
Coordonnées de contact
Union Road, BL2 2HF, Bolton, Royaume-Uni
- www.martindales.ltd.uk
4,8
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Graham and Connor resolved our issue…
Graham and Connor resolved our issue very quickly and explained exactly what had happened to the door and the impact it made on the locking mechanism.
Everything is now working as it should be.
3 septembre 2026
Avis spontané
Réponse de Martindales Limited
Dear David,
We really appreciate you sharing this. It's great to hear Graham and Connor got to the root of the issue quickly and took the time to explain what had happened with the locking mechanism. Glad to hear all is now in working order. Thanks again.
Best regards,
The Martindales Team
Martindales
Graham and Conner came round and replaced the windows and cleaned up all the broken glass. Wonderful service very pleasant would recommend
3 septembre 2026
Avis spontané
Réponse de Martindales Limited
Dear Colin,
Thank you so much for taking the time to leave this feedback. We're delighted to hear our fitters took great care of your window replacement and left everything tidy afterwards — we'll be sure to pass your kind words on to them both, and we really appreciate the recommendation.
Best regards,
The Martindales Team
Excellent service
Excellent service. Graham and Conor arrived in time, worked very effectively doing a great job. Really pleased with the work of Martindales.
1 septembre 2026
Avis spontané
Réponse de Martindales Limited
Dear Laurence,
Thank you for your kind review. It's great to hear Graham and Connor were punctual and worked efficiently to get the job done well. We'll pass your comments on to them both, and we're really glad you're pleased with the result.
Best regards, The Martindales Team
I was impressed with the professional…
I was impressed with the professional way the replacement double garage door was fitted. The damaged door was also removed and taken away. The work was undertaken by Beattie
Automoton. The teamwork was excellent.
18 août 2026
Avis spontané
Réponse de Martindales Limited
Dear J Beaton,
We really appreciate you sharing your feedback. Great to know the installation went smoothly from start to finish. Thanks again for taking the time to write this.
Best regards, The Martindales Team
Chris and Paul did a first class job…
Chris and Paul did a first class job renewing our conservatory roof excellent work and we’re so nice. We would definitely recommend them thanks guys
27 août 2026
Avis spontané
Réponse de Martindales Limited
Dear Sue,
Thank you very much for your feedback. We're extremely pleased to hear Chris and Paul did such a good job on your conservatory roof and that you're happy with the result. We'll pass your thanks on to them both, and we really appreciate the recommendation.
Best regards, The Martindales Team
Dec Lee and Jordan all worked…
Dec Lee and Jordan all worked incredibly hard from the moment they arrived.
Dust covered the interior, layed tarporlin outside to catch debris.
Removed huge living room complicated window & fitted a new one.
Replaced damaged porch glass.
Tidied up everything so the house front looked even smarter than when they arrived.
Polite courteous and hardworking young men.
An excellent hard working top team.
25 août 2026
Avis spontané
Réponse de Martindales Limited
Dear Gillian,
Thank you for such a thoughtful & detailed review. It's great to hear the team took real care with the job and left everything looking smart afterwards. We'll pass your comments on to Dec, Lee and Jordan. Thank you very much for taking the time to leave your feedback.
Best regards, The Martindales Team
Exemplary level of customer service
Exemplary level of customer service. Courteous staff and excellent installation quality. Highly recommended.
24 août 2026
Avis spontané
Réponse de Martindales Limited
Dear Peter,
Thanks so much for the kind words. We're really glad the team looked after you well and that you're happy with the installation. We'll pass this on to everyone involved, always great to hear when we've done a great job. Thanks again for taking the time to write this.
Best regards, The Martindales Team
Conservatory roof panel replacement
Great team replacing conservatory roof panels after the previous panels were damaged ( gone brittle through age).
Arrived on time, got on with and cut and replaced 14 panels before lunch.
Tidied and next job!
Thanks lots
17 août 2026
Avis spontané
Réponse de Martindales Limited
Dear Simon,
Thank you for the great review! We're really pleased to hear the team got straight on with the job and had all the roof panels cut and replaced in a timely manner. Thanks for taking the time to share this with us!
Best regards, The Martindales Team
Best door in the street
Outstanding workmanship today on my door fitting by Stuart and Chris the finish is stunning so happy with Martindales and Halifax insurance for recommending
11 août 2026
Avis spontané
Réponse de Martindales Limited
Dear Adeline,
Thanks so much for the fantastic review! It's great to know Stuart and Chris took such care with your new door, and we'll make sure they hear how pleased you are with their work. Really glad the whole process went smoothly for you. thank you again for your feedback.
Best regards, The Martindales Team
A job well done
I have just had two very large bay windows replaced by this company.with no complaints at all .
Two great young men was incredible.Dan and Liam they couldn’t have worked any harder and was pleasant and tidy at all times. So thanks to Dan and Liam and well done to the whole company.
6 août 2026
Avis spontané
Réponse de Martindales Limited
Dear Ms Mather,
Thank you very much for your review, and for letting us know how Dan and Liam got on. It's great to hear it was handled well and left tidy throughout. We'll pass your lovely feedback on to them both. If we can be of assistance in the future, please don't hesitate to get in touch. Thanks again.
Best regards,
The Martindales Team
Large window replacement
Graham and his crew came and replaced a very large window that had shattered - polite, tidy and job done very quickly.
7 août 2026
Avis spontané
Réponse de Martindales Limited
Dear Amanda,
Thank you for taking the time to share this - we're really pleased Graham and the team could get your window sorted quickly with minimal disruption. It's great to hear the job was handled efficiently and left tidy. We'll pass your kind words on to Graham and the crew.
Best regards,
The Martindales Team
Couldn’t fault them at all
Couldn’t fault them at all. Stuart and Paul were both very professional, polite, well mannered men. Carried out the job to a very high standard and cleaned up everywhere inside and out afterwards. Wouldn’t hesitate to recommend them both.
5 août 2026
Avis spontané
Réponse de Martindales Limited
Dear Pamela,
Thanks so much for taking the time to leave us a review.
This is exactly the standard we always aim to deliver, so it's great to know it came through. We'll be sure to pass your feedback on to Stuart & Paul.
Thank you for saying you'd recommend us – it's genuinely appreciated.
Best regards,
The Martindales Team
Professional and efficient
The two fitters arrived on time, were professional and efficient. They were friendly, knowledgeable and able to offer advice regarding another issue.
4 août 2026
Avis spontané
Réponse de Martindales Limited
Dear Nicola,
Thank you for taking the time to share your feedback. It's great to hear our team showed up punctually and worked to a high standard, and that they were happy to share their expertise on the additional query you raised. If we can be of assistance in the future, please don't hesitate to get in touch.
Best regards,
The Martindales Team
martindales
Danny, Scott,, and Liam where fantastic guys, they came and replaced my damaged glass roof panel with care and total efficiency. Fantastic job lads. Thank you.
Linda from Bolton.
30 juillet 2026
Avis spontané
Réponse de Martindales Limited
Thank you for this, Linda - it's great to hear. Danny, Scott, and Liam will be pleased to know their care and efficiency with your glass roof panel replacement didn't go unnoticed. Thank you for taking the time to write a review, it's very much appreciated.
Best regards,
The Martindales Team
Oli & Paul did a great job of repairing…
Oli & Paul did a great job of repairing our conservatory roof & left the site clean & tidy thanks guys
29 juillet 2026
Avis spontané
Réponse de Martindales Limited
Dear Allan,
Thank you very much for the review. Pleased to hear Oli and Paul got the conservatory roof repaired and left everything clean and tidy - we'll pass your thanks on to them both.
Best regards,
The Martindales Team
Danny and Liam from Martindales were…
Danny and Liam from Martindales were fantastic fitting my replacement front door today. The customer service was 10/10! ⭐️ I highly recommend them for their hard work and dedication. They talked me through everything at the end and tweaked a few things to make sure it was perfect. Superstars! 🌟
29 juillet 2026
Avis spontané
Réponse de Martindales Limited
Dear Kathryn,
Thank you so much for the recommendation. We're thrilled to hear Danny and Liam took the time to talk you through everything once the door was fitted, and made those final tweaks to get it just right - that's exactly the kind of care we're delighted to have them bring to every job. We'll pass your feedback to them both, as well as to our customer service team. Many thanks.
Best regards,
The Martindales Team
First class service, technicians and replacement window.
Excellent replacement window, technicians extremely competent, very particular and professional in all aspects. Very good ambassadors for the Company.
28 juillet 2026
Avis spontané
Réponse de Martindales Limited
Dear George,
Thank you very much for your feedback. It's great to hear the window replacement went well and that the technicians' professionalism and attention to detail stood out, this is the standard Martindales always strives to deliver and we're thrilled to hear this came through.
Best regards,
The Martindales Team
Excellent
Great communication. Clear emails. They sent people on time and kept me informed the whole way. The job was done very professionally and to a high standard. No mess left afterwards - all materials taken away including the old roof panels. A big thanks to Andy and Tyler who did all the work in a major heat wave. Cheers!
13 juillet 2026
Avis spontané
Réponse de Martindales Limited
Dear Carol,
Really pleased to hear this, thank you. Clear communication, high standards and keeping you updated at every stage is exactly what we aim for, and it's good to know the standard of work matched that. We'll be sure to pass your thanks on to Andy and Tyler, especially given the hot temperatures they were working in.
Thanks again.
Best regards,
The Martindales Team
Excellent job
Excellent job, very pleased,fitters arrived on time, worked very hard all day,did a good job and cleaned up afterwards.thank you.
27 juillet 2026
Avis spontané
Réponse de Martindales Limited
Dear Mr. Richards,
Thank you kindly for your feedback. It's great to hear the team kept to schedule and left everything tidy once the work was finished, this is the standard we always aim to deliver and we very much appreciate you taking the time to write a review.
Best regards,
The Martindales Team
Gary and Ian did a wonderful job…
Gary and Ian did a wonderful job getting my front door operational temporarily before we get a new door fitted. Makes it possible to enter and exit the house now with a pram. Thank you
27 juillet 2026
Avis spontané
Réponse de Martindales Limited
Dear Alessandra,
Thank you for taking the time to share this. We're glad Gary and Ian could get your front door working again in the meantime, especially with the practicalities of managing with a pram. We'll look forward to getting your new door fitted for you soon. Thanks again.
Best regards,
The Martindales Team
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